I think a lot of people just order from whoever and have some feeling of confidence if they are on the ECF approved vendor list.
Ripped Off!
- Thread starter CrazyTerrie11
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I think a lot of people just order from whoever and have some feeling of confidence if they are on the ECF approved vendor list.
I much prefer buying from smaller companies but the problem has been stock. Most can't afford to keep a large inventory and are often "out of stock".
You're correct about "respect" and I try to spend my money where I feel I will be respected. Unfortunately it's difficult for new members to know who these vendors are until they have some experience. We're lucky to have such a great forum here at ECF!
I almost made the same mistake buying the Tornado batts in the 5 pack, but after reading similar complaints on the ECF regarding batt problems in the 5 pack I opted to order singles (2). For some reason I don't think anyone has had an issue with singles. Makes no sense to me since I assume they just break out singles from 5 packs.
But I might consider just going to Janty when these die. If a vendor doesn't stand behind the product they sell then I don't need the chance of aggravation.
I thought the purpose for good business practice and customer service was to attract customers for life. Too many other small vendors out there with really spot on customer service (Halo, TV, Ms. T's, Trog, e-liquid Planet, Vapor4Life... to name a few) who know how to keep a customer. Go to them.
But I might consider just going to Janty when these die. If a vendor doesn't stand behind the product they sell then I don't need the chance of aggravation.
I thought the purpose for good business practice and customer service was to attract customers for life. Too many other small vendors out there with really spot on customer service (Halo, TV, Ms. T's, Trog, e-liquid Planet, Vapor4Life... to name a few) who know how to keep a customer. Go to them.
The 5-pack parts will be permanently marked so the vendor can tell if they are from Multi-Packs: "MP"
If you buy singles and they are marked "MP", you'd better test the heck out of them...
Thanks for saving me guys... I wondered why a company that is usually more expensive on every other item is suddenly the cheapest place to go for Mega attys... I saw the "No Warranty" as well and decided to pay a little more for individual attys from another supplier.
Rather than saying "no warranty", why don't they just come clean and say "1 out of 5 of these atomizers will probably be DOA, but we won't replace them"? What's the point in hiding the truth? I no longer shop at the three companies that provided me with DOA components in Multi-Packs (1 per 5-pack, like clockwork) and refuse to replace them (per the disclaimers on their sites).
The only company I've bought from that guarantees their multi-packs is Liberty Flights. The text on their atomizers says, "Liberty Flights can only guarantee atomizers for a 14 day period." That's good enough for me. I have placed numerous orders with them without complaint.
Janty for example only offers a 24-hour warranty against DOAs, which is fine by me. Recieved a large order form them today, 2 MPs of eGo batteries, 4 MPs of 510 atties. Checked them all - not a single DOA among them.
That makes sense. What they're saying is "these are reduced price and do not carry a warranty but we WILL send you a WORKING product". Haha, I wonder if it would effect their sales at all if TW came out and said "Some or all of these may not work but they're reduced price, good luck"? I mean, people still buy lottery tickets right?
The first time i opened a still sealed packaged atty from TW and it was dead to start with was the last time I bought any TW product. I refuse to buy from people or companies with no customer service or at least decent ethics.
Only by not putting up with the guff will people send them a message they will get, (no ethics-no business)
Only by not putting up with the guff will people send them a message they will get, (no ethics-no business)
CrazyTerrie11 is right, TW says they wont give a warranty for the batts....
"We normally offer a 28 day warranty on the Battery unit, on our Multi-Packs each E-NI Battery works out at less than $16. Therefore we offer no warranty on this item. The Multi Pack Electronic Nicotine Inhalator Batteries however are exactly the same as the single units we sell. "
However, in their own companys terms of use they state
The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 working days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
They dont say excluding batts there....so i would say that if they work when you get them, but become defective after too short of a time, then yes you would not be able to have an argument.....HOWEVER, they arrived DOA or defective.....so i would fight to get my money back.....stupid TW....they are too expensive anyway....
"We normally offer a 28 day warranty on the Battery unit, on our Multi-Packs each E-NI Battery works out at less than $16. Therefore we offer no warranty on this item. The Multi Pack Electronic Nicotine Inhalator Batteries however are exactly the same as the single units we sell. "
However, in their own companys terms of use they state
The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 working days of delivery confirming in writing if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
They dont say excluding batts there....so i would say that if they work when you get them, but become defective after too short of a time, then yes you would not be able to have an argument.....HOWEVER, they arrived DOA or defective.....so i would fight to get my money back.....stupid TW....they are too expensive anyway....
Wow! I expected this party to end days ago.
Has anyone put a link in the TW forum? I realize Pillbug will take it down, but until then...
Has anyone put a link in the TW forum? I realize Pillbug will take it down, but until then...
Why bother? The people hanging there already know this. This has value for new people who are unaware.
Nope...ordered from Florida, receipt from Florida and shipped from Florida.
Glad to see you didn't take this crap laying down. Hope all ends well for you....
I'll stick with Nhaler. Great company, innovative products, and the customer service is like no other.
I'll stick with Nhaler. Great company, innovative products, and the customer service is like no other.
That is now conveniently stated on the TW site...AFTER all this started with my order. And the still wont replace my bad batts...go figure
what does that mean? i have no idea what your trying to say here.....
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