MY credit card bank (Chase, again) has NOT tacked on a foreign transaction
fee for any of the five orders I have placed through PayPal with TW US.
So, your understanding is incorrect.
Umm, no. It would be exactly correct. It just appears that Chase, or the account you have with Chase, does not charge foreign transaction fees. I believe a few banks don't? I know if I get the "Black" card with my bank for a $400 annual fee they do not charge any foreign transaction fees. With only the "Preferred Customer" account I have they charged me a foreign transaction fee for deposting a check from a Canadian bank written on US currency...
I am more inclined to believe it is a BANK policy to add the foreign transaction fee.
That's what I said, right?
IF that is the case, then any ire should not be directed at TW or PayPal. Repeat: IF. TW would have no clue as to your financial institution or how you have your PayPal account set up.
Correct. but TW certainly knows that almost ALL banks charge a foreign transaction fee. Why in the world did they set up a US PayPal account before? Why didn't they just use the one they already had in the UK?
Do you suppose they don't know it now? or they missed the dozens of complaints and inquiries about it previously?
Here's a hint: They more popular payment methods you have the more likely people are to buy something from you and not someone else.
I don't know about you but some people shop for price and a couple of dollars here and a couple of dollars there add up. Some people actually compare prices to the dollar. I probably wouldn't buy something if they listed the price as "about $20" and you get the exact number when you get your credit card bill...
So TW *is* very aware of the difference in using a UK PayPal account for a company in the US. TW *is* very aware that many or most of their US customers using the PayPal option will incur bank charges for a foreign transaction fee.
Now you have to ask WHY wouldn't they call that out on the website or when you select PayPal as your payment method? Maybe a little note?
Something like "We provide PayPal as a payment method as a convenience for our customers. Due to PayPal policies we are only able to do this through our UK PayPal account. This will be a foreign transaction and your bank may charge you a foreign transaction fee."
Got to wonder if maybe their business model is "Probably some people will never notice, some people just won't care, and we'd probably get less sales if we told people"... Kind of goes hand-in-hand with the way they interpret "no warranty" on the 5-packs. Most people are going to assume they will get a working product that doesn't have a warranty if it quits. Most people would NOT assume that the product is broken before they open the box. Dahahaha, what do you think those are anyway? Those are going to be rejects from the factory. They get them for almost nothing and sell them cheap. How about they come clean and just tell you what the deal is? "These are factory seconds. We sell these at a reduced price with no warranty. Some product may not work out of the box". Why wouldn't they tell you that?
I deal with a vendor I trust. He manages to even be competitive on pricing. At the same time I don't even check. Just a while ago I bought 4 or 5 801 atomizers to try out at HV. They all burnt out after a few puffs except the last one which had gone for a half hour or so. I mentioned it to him just to see if maybe those particular ones were unusual or maybe 801s just don't handle HV. Also mentioned that for the short amount of time they worked I didn't really like the vape. First thing he said was "How about you pick a different kind and I'll send you those to replace them?". I wasn't expecting replacement and wasn't asking for it. I don't worry about spending my money there.
