I agree that this would be the best idea, but I wonder how effective it would be with FastTech -- my own experience with the Chinese has been that since English isn't their native language (in fact it's VERY FAR from their native language!), they often don't even seem to understand what's being asked, or are able to answer in a way that makes any sense.
Anyone know, if attempting to communicate with FastTech is in any way a useful undertaking?
Andria
That hasn't been my experience with FT - the few times that I've enquired, they've responded in near-perfect English, almost slangy even - better than some US vendors I've dealt with. Pictures do help (like Yzer's pic of the metal button or the slotted flat top on the FT forum), and keep your wording straightforward, concise and to the point (don't get too verbose - even
I can't follow those). They're not like eBay stores.
Those guys get
very thick in the accent.
...now with their tremendous volume, will they have time to respond in a timely manner?

If you have laundry list of likes and dislikes, I'd try a US vendor first. They're smaller and their CS is a lot easier to get to.
