Squape Reloaded Clone

[roxynoodle]

Marc, I'm still unclear on where the o ring goes? At the top of the pin where it enters the deck? Or the bottom where the screw head is?

Mine is officially named Chuckie . Its a demonic, possessed little monster.

 

[roxynoodle]

The white box is what I have. It is Ivogo.

 

[cindycated]

Marc, Roxy, or anybody with an Ivogo with a pos pin that's too short: do you have any way of measuring the length of the pos pin? Also, how much longer is it supposed to be? Focal is asking, to make sure they acquire the correct replacement parts. thx

Edit: update from Doris at FC: there must've been one janky batch of these that unfortunately got shipped out. They're getting a handful of complaints, but a lot of customers, especially in France and Germany, got good ones and are asking for more. But yes, please still provide the measurements so they can get the right fix-it parts.

 

[gridhound]

Mine shipped yesterday, hope it's the new batch. Thank god I order a taifun also since it was on back order. after reading these comments. All these issues wouldn't of been good for a first timer lol

 

[M3CH M0D M4DN355]

Great job cindy, I had a reply from eleven at FC and it appears that they listened to you as they said they are getting the replacement pin and o rings from Ivogo, so thank you very much for contacting them!

Only problem is they said they would send it with my next order but I can not find anything that I want or need!!

 

[Marc411]

Marc, I'm still unclear on where the o ring goes? At the top of the pin where it enters the deck? Or the bottom where the screw head is?

Mine is officially named Chuckie . Its a demonic, possessed little monster.

I'm sorry I should have explained it better to help everyone out and get Chuckie (love the name) working.

Pull the 510 pin out of the tank and grab the smallest backup o-ring sent and stack the two at the screw head and replace the 510. I was able to snug mine down enough to stop the deck from moving and have the pin extend enough to fire on my PV.

Great job cindy, I had a reply from eleven at FC and it appears that they listened to you as they said they are getting the replacement pin and o rings from Ivogo, so thank you very much for contacting them!

Only problem is they said they would send it with my next order but I can not find anything that I want or need!!

I got the same response and asked them to send the replacement as I didn't plan i buying anything. They should probably rethink that response of they want to hold onto their consumers. Telling someone that you will only resolve a product defect on an item purchased is if you place another order can be a dangerous play. They are basically saying they won't fix the problem unless we spend more money.

 

[Marc411]

Marc, I'm still unclear on where the o ring goes? At the top of the pin where it enters the deck? Or the bottom where the screw head is?

Mine is officially named Chuckie . Its a demonic, possessed little monster.

I'm sorry I should have explained it better to help everyone out and get Chuckie (love the name) working.

Pull the 510 pin out of the tank and grab the smallest backup o-ring sent and stack the two at the screw head and replace the 510. I was able to snug mine down enough to stop the deck from moving and have the pin extend enough to fire on my PV.

Great job cindy, I had a reply from eleven at FC and it appears that they listened to you as they said they are getting the replacement pin and o rings from Ivogo, so thank you very much for contacting them!

Only problem is they said they would send it with my next order but I can not find anything that I want or need!!

I got the same response and asked them to send the replacement as I didn't plan o buying anything soon. They should probably rethink that response if they want to hold onto their consumers. Telling someone that you will only resolve a product defect on an item purchased if you place another order can be a dangerous play. They are basically saying they won't fix the problem unless we spend more money.

 

[M3CH M0D M4DN355]

I got the same response and asked them to send the replacement as I didn't plan o buying anything soon. They should probably rethink that response if they want to hold onto their consumers. Telling someone that you will only resolve a product defect on an item purchased if you place another order can be a dangerous play. They are basically saying they won't fix the problem unless we spend more money.

I couldn't agree more Marc, it does seem a little unreasonable that you should have to purchase another product to get the original faulty product fixed, it certainly doesn't make me want shop there again!

Did they agree to your request of sending the new parts with out another purchase?

Thanks.

 

[roxynoodle]

Yep, they are telling me the same. It will be sent with my next purchase.

I will measure the pin on next tank fill.

Mine never had any o ring on the 510. I hope there's 2 in the spares bag. Might be part of my problem, eh?

 

[AMDTrucking]

Guys, I'm sorry, I've read most of this thread. But couldn't tell if you were able to identify this FastTech SQ-uape Reloaded https://www.fasttech.com/p/1899301
Who makes it and is it any good?

I ordered mine on 10/13/14 and it was shipped on 10/23/14

 

[M3CH M0D M4DN355]

Yep, they are telling me the same. It will be sent with my next purchase.

I will measure the pin on next tank fill.

Mine never had any o ring on the 510. I hope there's 2 in the spares bag. Might be part of my problem, eh?

Hmm this is worrying, Sufie posted this on the Fasttech forum about the "fix"...

Update: in cases of confusion, we clarify that the spare kit offered here is not a fix kit necessarily. It is offered as a compensatory gift for the inconvenience caused.

What is that supposed to mean? She goes on to say that if it does not fix the problem you can still return it, I am not sure if we will get that same luxury from Focal however?

 

[roxynoodle]

Hmm this is worrying, Sufie posted this on the Fasttech forum about the "fix"...

Update: in cases of confusion, we clarify that the spare kit offered here is not a fix kit necessarily. It is offered as a compensatory gift for the inconvenience caused.

What is that supposed to mean? She goes on to say that if it does not fix the problem you can still return it, I am not sure if we will get that same luxury from Focal however?

I doubt it This seems to be a fix it yourself or you're stuck with it. They probably would take it back with a video demonstrating the problem. But, after all my work on it I might have to shoot 180 videos before it happens again. It went from Thurs to Sunday night without doing it. I had been lulled into a false sense of security by my dear little Chuckie.

 

[M3CH M0D M4DN355]

I doubt it This seems to be a fix it yourself or you're stuck with it. They probably would take it back with a video demonstrating the problem. But, after all my work on it I might have to shoot 180 videos before it happens again. It went from Thurs to Sunday night without doing it. I had been lulled into a false sense of security by my dear little Chuckie.

I fear you may be right that we could be stuck with this demonic device, I am surprised that the serial number on the base isn't 666!
I also think that IF they allow us to return it we will have to foot the shipping costs, which in the UK will cost 60%+ of the value of the device.

I have only placed 2 orders with Focal, the first didn't ship so after 16 days I requested to cancel and now this, I think I am just unlucky and it is not representative but it has knocked my confidence with them a lot.

 

[Marc411]

I couldn't agree more Marc, it does seem a little unreasonable that you should have to purchase another product to get the original faulty product fixed, it certainly doesn't make me want shop there again!

Did they agree to your request of sending the new parts with out another purchase?

Thanks.

I sent the e-mail this morning and they were most likely at home tucked away in bed. I will post a response. They didn't ask me to measure my pin.

And sorry all for the double post, I'm not really sure how I pulled that one off.

 

[cindycated]

Great job cindy, I had a reply from eleven at FC and it appears that they listened to you as they said they are getting the replacement pin and o rings from Ivogo, so thank you very much for contacting them!

Only problem is they said they would send it with my next order but I can not find anything that I want or need!!

Try writing them back. "I'm sorry, I've looked and looked, but just can't seem to find anything I need right now...blah blah blah" (haha use your own words, please )
Maybe they'll be nice and send it anyway.

 

[cindycated]

I couldn't agree more Marc, it does seem a little unreasonable that you should have to purchase another product to get the original faulty product fixed, it certainly doesn't make me want shop there again!

Did they agree to your request of sending the new parts with out another purchase?

Thanks.

I'm wondering if maybe that's common practice overe there in China. All of the other Chinese vendors I've ordered from do the same thing (not just vape stuff).

 

[roxynoodle]

A lot are happy with the Pallas Rosev2 clone they carry.

I'm between the Stingray X and the Erlk.

 

[cindycated]

I want that copper mod with the dragon on it to patina. And I don't even need the parts from them!

Storm V2 is something I've only seen there.

Boy, Roxy - you don't mess around! I would've found the cheapest thing I could get away with.

 

[M3CH M0D M4DN355]

Try writing them back. "I'm sorry, I've looked and looked, but just can't seem to find anything I need right now...blah blah blah" (haha use your own words, please )
Maybe they'll be nice and send it anyway.

I think I will try that, I may even ask if I can return it as I don't trust the thing much right now and if what was posted on Fasttech is true that the parts may not actually fix the issue then that would be disappointing. I really need to decide what to do but not sure at the moment.

 

[cindycated]

I think I will try that, I may even ask if I can return it as I don't trust the thing much right now and if what was posted on Fasttech is true that the parts may not actually fix the issue then that would be disappointing. I really need to decide what to do but not sure at the moment.

She did tell me that full exchange was their normal recourse, so yes, that could be an option (ask for the replacement parts too). It's just that a few people didn't want to part with their tanks after they got those PITA o-rings in. Only thing is, I don't know if they'll still have some, or what batch it came from, as their stock got pulled from the shelves during that whole fiasco with the OG a few weeks back. But yeah, definitely ask.