The FastTech Thread for All FastTech Posts (Part 2)

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Alter

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Glad you got yourself a christmas present. It might be christmas before the singpost gets to you.

Epacket is the way to go.

I know its on the slowest boat from China. I've been in dire need of battery wraps for a while now. I got several batts that are mighty questionable to put into a hitter. I bought a couple DNA30 homebuilt aluminum box mods that the sled is so tight I tore the covering on my batts getting them out. I also got some Merlin glass coming from gearbest that too is lost somewhere in the 3rd dimension using NL post.
 

corn flakes

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I know its on the slowest boat from China. I've been in dire need of battery wraps for a while now. I got several batts that are mighty questionable to put into a hitter. I bought a couple DNA30 homebuilt aluminum box mods that the sled is so tight I tore the covering on my batts getting them out. I also got some Merlin glass coming from gearbest that too is lost somewhere in the 3rd dimension using NL post.


If you look on FT in the shipping forum you can have a good laugh or maybe not. Things are starting to arrive that were ordered at christmas. I had one that took 4 months. The regular airmail is a good option, For orders less than $20. Swiss Post, I used it a lot when epacket wasn't available or am in absolutely no rush , no tracking or signature. Mine take 2-4 weeks to get to me. You add a week to get to you out west.
 

bwh79

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Even with a replacement you still need to notify them so they can ship your new item. If you don't they will just wait until Miami gets around to informing them they have received it whenever that may be.
I decided I would get impatient sooner rather than later, so I sent them a polite reminder asking when I can expect a status update.
 

Sugar_and_Spice

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Well folks, they are trying to blow me off. Here is the reply I received.

Thank you for contacting us.

As per checking, you have selected United States Express ePacket shipping method for order C050428722. It is not free shipping. If you prefer free shipping, please kindly select Regular Air Mail which is without tracking number.

fasttech always takes shipping time very seriously. You can find the stock status of the items you want on the webpage. Some of the items will be restocked if we have sold them out temporarily.

Hope for your understanding.

---------------------------------

And my response to this


No, I did not select USPS Express ePacket shipping method. Your system changed it after I ordered it. This is what I am saying so please re-read my original statement. I am well aware of the stock status on the web page and all the items I ordered all said 'in stock' when I placed my order. YOUR system changed some of them to have eta times.
Your system does NOT work well and I have been speaking to others I know who no longer order from you because of all of these problems. Your company used to be decent to deal with, but it seems you no longer care about the customer.
Not good news. They are blowing me off, insisting that it was me that made a change. Didn't even deal with any of the other concerns/problems I had informed them of. English was very poor on their part. So byebye FT.


So, I found healthcabin . net and got some great deals with free shipping.
 

3mg Meniere

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Got my problem dealt with. First cs person wrote in mangled English, I had ordered two of a discontinued item, there was only one left, so that person changed the two to one, and sent it on. Echo, who has good English, then took over. I had wanted to add another of a different color, but it was too late, so asked for a gift certificate. Just noticed that I have a previous gift certificate with a balance of less than a dollar, with which I could order another of a different color, as a tiny one-item order, before they all get sold.
 

Sugar_and_Spice

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Got my problem dealt with. First cs person wrote in mangled English, I had ordered two of a discontinued item, there was only one left, so that person changed the two to one, and sent it on. Echo, who has good English, then took over. I had wanted to add another of a different color, but it was too late, so asked for a gift certificate. Just noticed that I have a previous gift certificate with a balance of less than a dollar, with which I could order another of a different color, as a tiny one-item order, before they all get sold.
I dont know what happened to them to now have so many problems. Maybe I was just lucky in the past. dunno. But I don't need the aggravation. I have one gc that I will use up in tomorrows sale and then I will totally be done with them. I just hope they don't mess up that last order.
 
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cats5365

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I know its on the slowest boat from China. I've been in dire need of battery wraps for a while now. I got several batts that are mighty questionable to put into a hitter. I bought a couple DNA30 homebuilt aluminum box mods that the sled is so tight I tore the covering on my batts getting them out. I also got some Merlin glass coming from gearbest that too is lost somewhere in the 3rd dimension using NL post.
Ilumn has a wrapper only site Battwrap, PVC Battery Wrap that offers lower shipping if you only need the wraps. I'm not sure how the international will calculate, but if you need them NAOW, it might be worth a look.
 
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GaryInTexas

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Not good news. They are blowing me off, insisting that it was me that made a change. Didn't even deal with any of the other concerns/problems I had informed them of. English was very poor on their part. So byebye FT.


So, I found healthcabin . net and got some great deals with free shipping.

I've been using HealthCabin for a while now. They ship quickly and don't seem to have the carrier issues FT has. Everything I've ordered shipped quickly and progressed through the mail without problems. "In stock" means they actually have it on the shelf and ready to go. Also if you do have questions they have a presence on this forum down in the vendor section.
 

DancingHeretik

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I've been using HealthCabin for a while now. They ship quickly and don't seem to have the carrier issues FT has. Everything I've ordered shipped quickly and progressed through the mail without problems. "In stock" means they actually have it on the shelf and ready to go. Also if you do have questions they have a presence on this forum down in the vendor section.
But, isn't their shipping really high? Except this week, of course. I haven't bought from them in years because of shipping prices.
 
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DancingHeretik

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GaryInTexas

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But, isn't their shipping really high? Except this week, of course. I haven't bought from them in years because of shipping prices.

Every order I've done with them has been over the $29.90 order minimum required for free shipping.
 

DancingHeretik

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Every order I've done with them has been over the $29.90 order minimum required for free shipping.
Oh! The $29.90 minimum for free shipping is a regular thing now? Really?! That's wonderful!
 

corn flakes

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But, isn't their shipping really high? Except this week, of course. I haven't bought from them in years because of shipping prices.

It use to be. They changed that last year after I put a few orders in.

I am not going to dump FT, to many little parts I still need.

I had to deal with there customer service and it was top notch.
 
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