Yes I did, but we were just going around in circles. As the item I ordered, and tried to cancel, I will use eventually, I just gave up. Luckily I tried this method like that, instead of ordering just any ole thing.
The FastTech Thread for All FastTech Posts (Part 2)
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I am sorry that happened to you. But it's good you put something in the cart that you could use. When I plan on getting a gc, I will pick an item or a few items with long wait times like eta's of 7 days or more. It is usually something that I like but don't really need but always vape related. That way if the website messes up as it has been doing, I have time to put a ticket in and hopefully get a response.
Apparently FT does not like the fact that I am not a preferred customer but was still able to buy GC's from their mobile site. They have been writing me back and forth wanting to get all the info they can about how I was able to purchase them when I am not supposed to be able to. If what they are telling me is true they have a glitch between their full site and the mobile site. I hope they do not fix it. It is so much easier than the buy and return route.
What is a "preferred customer"? Probably someone who spends way more there than I do, eh?
It is very frustrating to try to talk reason with some of them. They have glitches all over their main site also, but they don't seem to care.
Did they say what a preferred customer is? The only time I have gotten the gc was when I cancelled orders but I think they do that just to keep the money in their house. Once they get it they don't want to let it go.
Good luck and let us know how it goes.
No they did not say what that is just that I am not one and therefor should not have been able to purchase a GC. I will ask them when they email me back.
People have been able to do that for years. And now they notice?
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How do you get to their mobile site? If I go to FT on my cell phone, will I be at the mobile site?
It should be the mobile site on a phone. It will say mobile in the URL.
Guess I must be a preferred customer, I just login on the computer and go to my account and there it is.
Click on that and get
Haven't tried to buy one, but it is there for me.
Click on that and get
Haven't tried to buy one, but it is there for me.
I'm considered preferred and have no idea why. It's been that way since I first discovered FT. There's ancient threads on this. No one could figure out why some were or weren't. Lottery?
I doubt this is new news to FT. They've been asked about this for years.
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I doubt this is new news to FT. They've been asked about this for years.
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It is called a priority customer. They are so weird. now they emailed me back and told me my order was processed. LOL Well no duh. They want info and then completely forget what they wanted that info for. I am starting to be very suspicious of Allison. I think she has a split personality! ROFL!
Sorry to hear.
Been there. My first ever vape order, too.
Never used FT again.
But that's my choice.
Too many people enjoy them for my little story to be significant.
Just my luck, I guess. Shrug...
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