Ok, thanks Babachoo, I see what you mean although it would be preferable to block some unintended words in my opinion than to tolerate unnecessary human error.
I just wish I knew what sets the mods off, I hate to see intervention.
It's pretty tough to make all policies public because forum policy and enforcement are a pretty dynamic thing, especially with heavily trafficked forums like ECF. Even if SJ ran this place like a drill instructor, requiring every action taken by the mods to be "by the book", the book changes day to day and what may have seemed like a good policy one day may seem foolish the next. So you change things around until you feel like you've found a good balance.
But the reality is that most forums are run by an Admin/Owner who sets forth a general set of guidelines, and updates it regularly, but also offers some discretion by the mods, so long as their moderation actions appear to follow the overall goals and direction the forum is trying to go in. I know at my forums, mods are allowed to make their own educated decisions if I'm not around to consult with (if they are unsure about something), so they know that they have the authority to do what they feel is right for the forum, and if they do something that needs correcting, I'll inform them how I would have handled it, but in most cases their own judgement is as good as mine if I have trained them well.
That said, I have no idea what goes on behind the scenes here, but with the influx of desperately needed mods as of late, they're probably doing the best they can to represent the forum the way SJ would want to handle things. He's a busy guy and probably tries to help them along, but there's a bit of a learning curve so give it time before expecting perfection from anyone.
But I would definitely send SJ a PM if you really feel like a certain mod has a major attitude problem or is giving ECF a bad name. Be prepared to post links, pointing to what you feel is unjust. And under no circumstances should you be overly whiny or irrational/upset. Be respectful and most of the time the Admin will actually take the time to look into it, at least I do.
Hope that helps.