FT did this with the squape Reloaded also, removed completely. Now it's Triangle Window atomizer .
I was referring to the fact that people have appeared to have taken...advantage...of 3FVape's liberal replacement policy, to the extent that said policy was no longer viable for 3FVape.
Personally, I regret mentioning how they treated me now, but I was so pleased with their service I felt I should share it, and reward the company for taking care of me with positive word of mouth.
Now I'm sure my postings played a part in people deciding they could abuse the policy, so instead of helping 3FVape, my posts had the opposite effect in the long run, eventually turning people against 3FVape due to raised expectations.
This is why we can't have nice things.
Me to 3FVape said:I do understand that you are in a difficult position regarding the supplier. But I have a relationship with you, not with your supplier. It is you who will lose my future business, which could be worth hundreds or thousands of dollars (there are so many products on your pages that I want.)
...
That is why I was expecting that you would understand the risks of buying from a long distance, and you would try to make those risks and worries less. What I was expecting was that you would take another Waidea flask from stock and send it to me. Then I could receive it as fast as possible, and when I sent back this one you could handle that with your supplier then.
Yes and no.FT did this with the squape Reloaded also, removed completely. Now it's Triangle Window atomizer .
I agree with all the posts above.
Croak, what you did was the right thing. Sharing stories about vendors, good and bad, is what we must do. Normally positive stories like those are of great benefit to the vendor. I think it's mostly down to 3FVape themselves that it has not been in this case.
What's made all this worse than it needed to be is that, as Willie says, 3F have ducked all responsibility.
I tried to make it clear to Kate at least twice that the fact that the manufacturer is saying "no" should be irrelevant. It's been made clear in her latest email to me that 3F are not willing to take any responsibility or action themselves. She said she suggested to Monica, the supervisor, that they would send another out after I showed them tracking info (something I had earlier proposed to Kate,) but the manufacturer rejected that too.
But what on earth has that got to do with the manufacturer? I made this quite clear to 3F at the same time as suggesting that idea:
She/they ignored that. They were not willing to do anything out of their own stock, out of their own risk. Instead they took my suggestion to the manufacturer, to ask Waidea to take the risk that I was shipping them my dirty socks or whatever it is that they are worried about. When Waidea refused, they offered nothing.
And it was also made clear from Kate's emails that this $15 shipping fee is also not on 3F - that's the amount Waidea are authorising.
So 3F, who hold the relationship with me, are basically saying that there is no relationship; they have acted - without my knowledge or consent - as a broker between myself and Waidea. They are offering nothing else tangible (perhaps we can credit them for translation services in what turned out to be my communication with the distributor!)
That is not my understanding of the role and responsibility of a vendor, and that is not how any other vendor I have used, or heard of, acts. When I and others have RMA'd goods to our vape vendors, they have accepted them quickly enough that we can be sure they have not opened some long dialogue with their Chinese distributor. They have done what they should do, which is take the item back, send me another out of their own stock, and then plan to get a refund from the distributor at a later date, entirely separate to their dealings with me.
Why 3FVape feel completely unable to even entertain that idea, I have no idea. Maybe business really is done completely differently in China. Frankly I don't fully believe that. I do think that if 3F want to continue to be an overseas vendor of repute, they need to drastically change their idea of what their role is.
I was referring to the fact that people have appeared to have taken...advantage...of 3FVape's liberal replacement policy, to the extent that said policy was no longer viable for 3FVape.
Personally, I regret mentioning how they treated me now, but I was so pleased with their service I felt I should share it, and reward the company for taking care of me with positive word of mouth.
Now I'm sure my postings played a part in people deciding they could abuse the policy, so instead of helping 3FVape, my posts had the opposite effect in the long run, eventually turning people against 3FVape due to raised expectations.
This is why we can't have nice things.
LOL! Your posts in the discussion threads under each & every flask product listing were exactly what I was looking to enjoy when I went to Fasttech in the first place and noticed the flasks missing! They were hysterical! You were getting so frustrated at their utter incompetence and apparent outright refusal to properly describe the products they were listing.Or was it because of their outright dismal (mis?)understanding of things vape-related, including but certainly not limited to some of the worst product descriptions ever generated? Or was it related to their propensity to take photos from wherever they can rip them from and include said photos w/the product- even when they have no relation to the product the photos are linked to? One example is showing a photo of a mod w/the screen display clearly showing the device to be TP, when the actual device was NOT TP.
Not a hater. I have bought from them and have had no problems. But then again, I tend to research things a lot before hitting the "BUY" button.
I've said it before, I'll say it again, that floating 510 pin in the Subtanks can cause a lot of funky resistance issues. It's not the flask, it's Kanger.
Croak is right. It is not the flask, it is the Kanger.Well at this point all i got is subtanks(nano and mini), they were treating me well till about 15 min ago. It might just be my nano which i can keep using with the kangertech Ipow2 battery as a backup, seems to work well with that.
Edit: Might you suggest a good tank then Croak? My understanding was that the subtanks were considered quite good.
Croak is right. It is not the flask, it is the Kanger.
I too am using Subtank Mini & Nano on the Kangxin and they can really be fiddly at times especially using occ ni200 coils due to the center pin/insulator assembly on the occ coil not providing a solid electrical connection. The mini w/ the RBA setup installed should provide a much more stable & suitable contact, but of course that won't work w/ the nano.
I find occ ni200 coils are usually stable enough to produce a consistent temperature protected vape if the occ is tightened properly into the base of the tank but they can still jump around a bit occasionally.
Any single (or dual - but with duals you need lighter wire to keep resistance in range) coil rebuildable is good for nickel builds so long as it does not use springs for conducting the power from 510 to the coil & you can make sure your coil isn't loose. KF4 & Lemos can be just as if not more difficult than subtank. I was thinking about ordering Lemo 2 from FT for $32 but any old Kayfun, Taifun, or similar can be used - you just want clean, sold electrical contacts on a tank that pleases you.