Vapor Flask

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jaxgator

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Separately, I let him know that there were a lot of questions and frustration here on ECF, not only among VaporFlask owners, but with DNA40 users in general. He indicated that they have a Social Media rep that should be coming here soon to address some of the questions about what's normal and not.

I believe that would be Patrick. He's their main guy on the VF Owners group on FB.
 

jpcwon

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I believe that would be Patrick. He's their main guy on the VF Owners group on FB.
The guy I've been dealing with at VF is Preston. He's a nice guy and was totally apologetic about the fact that I had to send my flask into them to get a new chip installed...

Hopefully it won't take long! :)
 

jpcwon

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Yeah JP, don't know why I said Patrick. I meant Preston. Thanks for the correction.

haha no worries! Yeah I've been PMing with Preston for the past 2 days. I described what my Flask was doing and he agreed that it sounded like a faulty chip. So I sent it to him 2 days ago to be looked at....We'll see what happens!!
 

jpcwon

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So I just spoke with Preston at Vaporflask via PM on FB. He said that he's been following the thread closely, but for some reason it won't let him post here. Not sure why.

But he wanted me to tell you guys that he can be reached directly at customerservice@vaporflask.com ..... so anyone who has issues with their Flasks, just email Preston at that address and he'll take care of you... :)
 
I agree, Preston is a very cool guy, been going back and fourth the past day.
Sending my flask in for the DNA board being defective. I just hope I just dont get it back
with scratches (sent one of my other "high end" mods in for a defective DNA board and it came back
with all sorts of minor scratches...NOT COOL) .
I did get a confirmation that the buttons ARE SUPPOSED to be uneven, as even buttons are actually a "irregularity".
The USB is also confirmed supposed to be floating/wobbly by design also. I was kind of skeptical also about
these two things but after getting confirmation from Preston himself, i feel much better about them!
So if you found this thread because you want to know if your uneven buttons are a defect, theyre not =)
same as the USB =)

here was my problem with my flask chip:
on my newly sold hana dna40 i had my tobh 2.5 rda with a single coil 28g spaced (not touching coils) at .14ohms,
you can press the fire button on the HANA (430 degrees, 10 watts) and it will pop juice everywhere, and create vapor
(this is with the top cap off) and it wouldnt hit TP for a good couple seconds. Put the TOBH on the flask, set at the
same temp and same wattage (yes i let it cool down, and yes i selected new coil), you can press the fire button
and juice wouldnt pop, and no vapor would be created (with top cap off) and TP would be reached in a matter of 2-3 secs.
The only time when juice would "POP" is if i were to raise the temp to over 500 degrees, and it would hit TP super fast.
I tried over 7-10 builds, no hot spots, no shorts and all the same result on the flask DNA board, no vapor, no popping.
put all those builds on the Hana and BAM popping of the juice and vapor (even at 410 degrees).

So im entrusting my beloved Flask (that i sold my hana dna40 and BAP dna40 for) in the hands of Preston =)
until then, i have no other mod to use, and my vaping rabbit order should be arriving tomorrow =(

If you have the same symptoms that i described to you, id recommend you to contact Preston =)
 

jpcwon

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I agree, Preston is a very cool guy, been going back and fourth the past day.
Sending my flask in for the DNA board being defective. I just hope I just dont get it back
with scratches (sent one of my other "high end" mods in for a defective DNA board and it came back
with all sorts of minor scratches...NOT COOL) .
I did get a confirmation that the buttons ARE SUPPOSED to be uneven, as even buttons are actually a "irregularity".
The USB is also confirmed supposed to be floating/wobbly by design also. I was kind of skeptical also about
these two things but after getting confirmation from Preston himself, i feel much better about them!
So if you found this thread because you want to know if your uneven buttons are a defect, theyre not =)
same as the USB =)

here was my problem with my flask chip:
on my newly sold hana dna40 i had my tobh 2.5 rda with a single coil 28g spaced (not touching coils) at .14ohms,
you can press the fire button on the HANA (430 degrees, 10 watts) and it will pop juice everywhere, and create vapor
(this is with the top cap off) and it wouldnt hit TP for a good couple seconds. Put the TOBH on the flask, set at the
same temp and same wattage (yes i let it cool down, and yes i selected new coil), you can press the fire button
and juice wouldnt pop, and no vapor would be created (with top cap off) and TP would be reached in a matter of 2-3 secs.
The only time when juice would "POP" is if i were to raise the temp to over 500 degrees, and it would hit TP super fast.
I tried over 7-10 builds, no hot spots, no shorts and all the same result on the flask DNA board, no vapor, no popping.
put all those builds on the Hana and BAM popping of the juice and vapor (even at 410 degrees).

So im entrusting my beloved Flask (that i sold my hana dna40 and BAP dna40 for) in the hands of Preston =)
until then, i have no other mod to use, and my vaping rabbit order should be arriving tomorrow =(

If you have the same symptoms that i described to you, id recommend you to contact Preston =)

Ahh man that's a bummer.....yeah mine would NEVER ask me if the coil was new (never saw the message once). So it would continue to read the resistance of the old coil and TP would not work properly. Also, it would stay in TP mode with a Kanthal build on the mod...

I have my Vaporshark rDNA 30 as a backup to the Flask which is good. I had my Flask for less than 24 hours before deciding to send it back, but I already miss it dearly!! Hopefully Preston and company can get our issues resolved for us!! :)
 

peraspera

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...One problem I do have with batteries is the Bat charge level indication. It is all over the place when I put it up at night it may be reading ~90%. The next morning when I hit the fire button to wake it up it may read ~25% and as I use it (lets say 15 to 20 minutes) the bat indicator will creep back up to ~80 to 90%.

I find that behavior very strange. I am on a set of bats that should be close to half full and I am going to run it until it says low bat and see if I experience any strange behavior.
...

This was posted on the Vapor Shark Facebook page concerning how the DNA 40 chip reads the remaining battery life in temperature control mode.
Vapor Shark Hello Josh, The metering happens in real time only when the device is firing. If you are using a nickel coil and temperature control, you will notice that the meter will behave a bit erratically. Here is why, it is giving you a forecast of remaining battery life based on the last wattage level the device was outputting. Let's say you have a ni200 coil set to 420 degrees and 35 watts. At the beginning of the draw you will likely be close to 35 watts but as the coil comes to temperature the wattage level will be reduced to let's say 6 watts. When you let off the fire button the last wattage output was 6 watts and the battery meter is reflecting a remaining battery life forecast for 6 watts not the 35 watts. That is why, after 16 hours of use, you're still seeing a full battery. You can get an accurate reading if you just let the Wattage spike for the first second and then looking at the meter.
 

jrs99

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So I just spoke with Preston at Vaporflask via PM on FB. He said that he's been following the thread closely, but for some reason it won't let him post here. Not sure why.

But he wanted me to tell you guys that he can be reached directly at customerservice@vaporflask.com ..... so anyone who has issues with their Flasks, just email Preston at that address and he'll take care of you... :)
Bummer. I was hoping to see an explanation here about all of the issues and not just the DNA problems.
Things like why they're charging high end prices and sending out Fasttech quality.
 
Ahh man that's a bummer.....yeah mine would NEVER ask me if the coil was new (never saw the message once). So it would continue to read the resistance of the old coil and TP would not work properly. Also, it would stay in TP mode with a Kanthal build on the mod...

I have my Vaporshark rDNA 30 as a backup to the Flask which is good. I had my Flask for less than 24 hours before deciding to send it back, but I already miss it dearly!! Hopefully Preston and company can get our issues resolved for us!! :)

ahhh man that would suck! at least yours was a problem that was obvious and pretty common.. Mine at the most part was unheard of
and has yet to be solved.. But i trust Preston and his team to fix it correctly (without scratches :p )
But at least you have a backup! thats always nice to have a backup!
I just really wonder what happened with evolve? I never seen or heard of this many problems with the good ol' DNA 30 chip lol
 
Bummer. I was hoping to see an explanation here about all of the issues and not just the DNA problems.
Things like why they're charging high end prices and sending out Fasttech quality.

the dna problems are evolves work... although it is really an inconvenience for owners to have their board take a crap on them,
or even receive it faulty, Preston seems to be taking care of all the problems =)
I havent heard much problems regarding the actual flask... I mean mine did come with minor scratches (i was dissappointed)
but thats about it.... I mean the scratches do bug the living crap out of me, but there isnt much i can do about it...
but the buttons, and usb are part of the design as Preston confirmed that.

The person that said his top for the flask was uneven was a rare problem, and i have yet to hear another person with that
problem. Im sure Preston would take care of that for him too =)
But it does kind of bum a person out when they pay 300$ for a device that has cosmetic issues and possible DNA board problems..
 

MJMcMahon

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This is going to sound stupid but I remember when my bats were low the VF behaved strangely. I don't remember exactly what it was and when I put fresh batteries in the flaky stuff went away.

One problem I do have with batteries is the Bat charge level indication. It is all over the place when I put it up at night it may be reading ~90%. The next morning when I hit the fire button to wake it up it may read ~25% and as I use it (lets say 15 to 20 minutes) the bat indicator will creep back up to ~80 to 90%.

I find that behavior very strange. I am on a set of bats that should be close to half full and I am going to run it until it says low bat and see if I experience any strange behavior.

I am so disappointed in my V.F. I really thought I was buying a Cadillac but some how I ended up with a Ford Edsel. Makes a guy feel like he has been suckered.

I've seen the same behavior on the battery charge level. I don't think that you can place the blame for that issue in VaporFlask's hands, though....more of a Evolv issue.
 

MJMcMahon

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So I just spoke with Preston at Vaporflask via PM on FB. He said that he's been following the thread closely, but for some reason it won't let him post here. Not sure why.

Charlie indicated he'd had the same problems because ECF has very tight controls on vendors and their reps - I'm guessing Preston will need to talk to one of the Moderators and find out what he needs to do to start posting as VF's social media rep.
 

MJMcMahon

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Bummer. I was hoping to see an explanation here about all of the issues and not just the DNA problems.
Things like why they're charging high end prices and sending out Fasttech quality.

jrs -

Maybe you should clarify what other issues you were referring to? All of the oddities (with the possible exception of the battery fitment) that I've seen could be directly attributed to the chip, not the mod itself.
 
jrs -

Maybe you should clarify what other issues you were referring to? All of the oddities (with the possible exception of the battery fitment) that I've seen could be directly attributed to the chip, not the mod itself.

i think he was referring to the scratches? i cant think of much more besides scratches, and one person having a uneven top part of the flask
 

Major911

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So I just spoke with Preston at Vaporflask via PM on FB. He said that he's been following the thread closely, but for some reason it won't let him post here. Not sure why.

But he wanted me to tell you guys that he can be reached directly at customerservice@vaporflask.com ..... so anyone who has issues with their Flasks, just email Preston at that address and he'll take care of you... :)
Thanks for this info i just emailed him. I sent my V1 flask in 3 weeks ago and have not heard a thing. Jamie was the representative that sent me the RMA info in the first place but he hasn't responded to my last 2 inquiries. I'll see if I have any better luck with Preston.
 

MJMcMahon

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i think he was referring to the scratches? i cant think of much more besides scratches, and one person having a uneven top part of the flask

If that's the case, I would wonder whether the device he received was truly new in box, or whether it had been returned and re-sold?
 

jrs99

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jrs -

Maybe you should clarify what other issues you were referring to? All of the oddities (with the possible exception of the battery fitment) that I've seen could be directly attributed to the chip, not the mod itself.

Most of it's listed earlier in this thread.
Scratch on the logo, 3 of the hex head screws on the top were rounded out like they were cranked down on too hard, uneven top plate, marring on the battery covers from someone using too small of a screwdriver to open them, 510 adapter that I had to struggle to screw a Heron onto (the Heron fits any other mod perfectly), some weird behavior with the chip itself.
Also the flimsy feeling USB port, uneven buttons and battery holes that are just too small. Brand new LGHE2's that had to be worked a bit to get them slid in.
If the uneven buttons are "by design" then why are some flask's top button out further and others it's the bottom button that sticks out?
I honestly think I got sent someone else's flask that had been returned. I've never had a high end mod arrive looking like this.
If the flask was sub $150 or a clone then I wouldn't have had any problem...well other than I don't do clones.
I paid for a Porsche and feel like I got a VW
 

jrs99

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If that's the case, I would wonder whether the device he received was truly new in box, or whether it had been returned and re-sold?
I truly believe it was this.
However I've gotten a bad enough taste in my mouth over the whole thing that I think I'm done. I just can't accept the flimsy USB port, uneven buttons or the ridiculously small battery slots as great design.
Out of the only 3 acceptable batteries you can't get the VTC's any more which leaves exactly one choice the LGHE2's and even they are a tight fit.
 
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