i have tried contacting SI for the past week about the 20 XL cartomizers that i recieced last week that are all bunk. every single one if them will not absorb an juice at all. and if i poke the filler with a needle a few time, the juice runs straight out thru the bottom. i have wasted alot of juice trying to get these things to work. i know there is no warranty on cartomizers, but if i would have known about the XLs being bunk i would have got the regular ones. is there anything SI can do? im dissappointed considering that was my months supple of cartomizers.
very dissappointed. cant get in contact with SI
- Thread starter Kevin King
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I have never had a problem contacting customer support. I've never been on hold more than a minute and they always answer my emails within an hour.
I'm sure they will work with you on the cartos
Sent from my iPad using Tapatalk HD
I'm sure they will work with you on the cartos
Sent from my iPad using Tapatalk HD
i should have posted my problem on here last week. as soon as i posted this today, i had them call me and work everything out within the next half hr.. if not less. i appreciate that so much. i cant thank you enough SI. will be ordering again soon.
Well.... You have to be the only one in the whole world who had difficulties with communication, because we are contacting them from the other side of the world and get a rapid response.
Kevin, that is the main reason I went with SI from the get go, they stand behind their products. So glad that you get it all worked out.
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