- Status
Your English is better than mine.
Well you are not from an English speaking country so we accept that Longo!
I didnt think Christmas was a Jewish holiday
Thank you, other Steve, for saying what I'd been thinking...... a lot!
I have no doubt, and dru has verified that. I really don't think it's just US US.
siant, your English is absolutely fine, and we all understood perfectly well what you said. No worries.
I'd not been following the Limited Edition, nor have I really been following anything on Mini's site. (What for) I agree with you that the simple mention of the logo-less version would have been an easy website change for them, but........
since when has Mini E-Cig (@LittleDonkey) been free flowing with information for their customers.
In the font and color of my Bestie.....
and as Marc said...
BUYER BEWARE!!
Eugenia, I apologize in advance for the shout, but really, would you mind terribly coming back into this, MINI'S thread, and addressing these concerns? What IS the problem here?
Just arrived, great product despite of not good experience with customer service.
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
Last edited:
Alright I held off posting because I wasn't really sure how I wanted to convey my experience with Mini Ecig.
I placed my order on Nov 1, 2015 and was told that it would ship within two weeks. I asked the supplier this question prior to placing my order to ensure the lead time. I placed my order, it didn't ship in two weeks.
So on the 23rd of November I'm told it shipped, weeks go by and the tracking information doesn't show any movement. I contact Mini and they tell me that sometimes the packages don't track. I should wait a couple weeks.
A couple weeks later I check and they say not to worry that the parcels probably got caught in the Christmas crunch. I file a claim with PP. Mini comes back and provides a tracking number the case goes into review.
I keep in contact with Mini and they keep telling me to wait a couple weeks, it will show up. On Jan 11 I pick up the phone and call PayPal, I review all the e-mails sent and ask them to try and locate my package. The rep comes back and tells me they can't because there is no information and I just respond with a thank you.
The rep states I will have my refund in a couple minutes.
A couple points I want to make:
I'll pick one of these mod's up because everyone seems to love them but it will be through the classifieds or from VA.
I placed my order on Nov 1, 2015 and was told that it would ship within two weeks. I asked the supplier this question prior to placing my order to ensure the lead time. I placed my order, it didn't ship in two weeks.
So on the 23rd of November I'm told it shipped, weeks go by and the tracking information doesn't show any movement. I contact Mini and they tell me that sometimes the packages don't track. I should wait a couple weeks.
A couple weeks later I check and they say not to worry that the parcels probably got caught in the Christmas crunch. I file a claim with PP. Mini comes back and provides a tracking number the case goes into review.
I keep in contact with Mini and they keep telling me to wait a couple weeks, it will show up. On Jan 11 I pick up the phone and call PayPal, I review all the e-mails sent and ask them to try and locate my package. The rep comes back and tells me they can't because there is no information and I just respond with a thank you.
The rep states I will have my refund in a couple minutes.
A couple points I want to make:
- Mini Ecig has the worst customer service I have ever experienced.
- Once they receive their funds they do not care about their consumer.
- I received three orders from China that were place after my Mini order before Christmas.
- All of the orders from China could be tracked to the point of delivery.
- A company the does not track a shipment with a value of $250 is nuts. Very poor business model.
- Mini contacts me letting me know that I got a refund and that they ship many and some get lost. Why would you even make that statement. They get lost because you have a crappy business model and either don't ship them properly or they never leave your building.
- It is my opinion they believe they are untouchable because they are located in Israel, to far for anyone to take action.
- I have to hear a positive story from anyone that purchased directly from Mini. And I mean they were told two weeks and it shipped without incident. Every purchase has some type of BS wrapped around it or the happy people just aren't saying that much.
- Don't buy Direct
I'll pick one of these mod's up because everyone seems to love them but it will be through the classifieds or from VA.
Last edited:
I originally went to the Mini site to order a Microstick, and saw the XVO stick showing as “ in stock “ and ordered one the following day.
I then came across this thread, and started to get a little nervous while reading through the issues.
I ordered on the 22/12/15, and did not expect too much activity on the shipping front, and it was shipped on 29/12/15
The tracking number did not show a lot of activity when it left the country of origin, but it arrived today, in the UK, 08/01/16.
Fingers crossed I have a good one, as it seems to be a very nice device.
I then came across this thread, and started to get a little nervous while reading through the issues.
I ordered on the 22/12/15, and did not expect too much activity on the shipping front, and it was shipped on 29/12/15
The tracking number did not show a lot of activity when it left the country of origin, but it arrived today, in the UK, 08/01/16.
Fingers crossed I have a good one, as it seems to be a very nice device.
Wow that is a miserable experience Marc, thanks for sharing it.
A small point, chels himself and production are in Israel.
Mini-Ecig is in Russia.
Sadly, we have no idea what the relationship between chels and Mini-Ecig aka littledonkey aka Eugenia is.
Mine 'shipped' on 30th Dec but is still 'on the way to GB'. How did you know it landed?? Did it just appear on Royal Mail tracking??
Cheers
steve
Not sure if this is where I should post this, but I got my ProXvoStick from VapinArt today. It's a big 'un, but not too big. It also comes with a sleeve just in case you want to use an 18650 with it, but I got it just to use the 26650. I'll put it through its paces, but I don't see any real difference other than size. Here's a pic:
Top Left: ProXvo and regular Xvo (clone) Top Right: Same but top view Bottom: BilletBox, ProXvo, authentic Xvo, clone Xvo
Sorry for the crappy lighting and my messy desk!
Top Left: ProXvo and regular Xvo (clone) Top Right: Same but top view Bottom: BilletBox, ProXvo, authentic Xvo, clone Xvo
Sorry for the crappy lighting and my messy desk!
Last edited:
26650 may be an option, it looks nice. Is the opening for the atty any bigger on that device?
And Vapin Art is the way to go! I purchased from the a couple times and they are a sold supplier!
And Vapin Art is the way to go! I purchased from the a couple times and they are a sold supplier!
Last edited:
Dealing with VapinArt was nice. I ordered it over the holidays so they shipped it out this past Tuesday and it arrived today. No waiting weeks (months for some unfortunate souls). The atty opening is the same exact size as the regular Xvo.
The added weight and size isn't obnoxious which is something I was worried about as I'm not a fan of huge mods...
Looking good, SS! Love those drip tips, just by the way.
Marc - you know my feelings. I do hope you end up with one, because they truly are special. But yes, optional purchasing avenues are probably a best bet.
Marc - you know my feelings. I do hope you end up with one, because they truly are special. But yes, optional purchasing avenues are probably a best bet.
Thanks, DP! Those tips are from Vince's Tips, you can find him on Facebook. He's based in the UK but fairly quick shipping and his prices are reasonable!
I do have one gripe so far about the ProXvoStick: I wish the atty hole was larger to maybe accommodate the larger size SubTank. Other than that, I like it!
I do have one gripe so far about the ProXvoStick: I wish the atty hole was larger to maybe accommodate the larger size SubTank. Other than that, I like it!
Yeah, that probably would be a nice touch (and thanks for the lead on the tips!). I can see that the mod is too big for my tastes, but that's relevant to nobody but me. The only ones who matter are those who buy it.
It's definitely NICE (that's for sure).
My tracking still shows " On the way to GB " and it never showed on the Royal mail tracking at all
The postman just handed it over, no signature, no nothing
Steel part $20
Lookin' good, scot! Congrats.
Marc, having lived a good portion of your story, you have our heartfelt condolences.
Un-BELIEVABLE!
Marc, having lived a good portion of your story, you have our heartfelt condolences.
Un-BELIEVABLE!
ok mate. Thanks for that. The last time i ordered anything from them, Merkava I think, I was away when it turned up and dont remeber the order of play. Was it a RM delivery though??
Last edited:
I love my microstick and xvostick but mini-ecigs are a nightmare. I find the best way to deal with them is to order and then to forget about it. About 2 months later, you get an amazing surprise
- Status
Similar threads
- Locked
- Locked
