A few years back I stopped at a Mcdonalds and while I was eating, the manager was conducting an job interview a few tables away. I could hear everything. A young woman, probably around 19 0r 20 was being interviewed with her father sitting next to her. The father was answering all the managers questions while the girl just sat there. The manager hired her but at the end of the interview as they were all shaking hands, the father said," Now she lives with her kids in her apartment, but Ill be driving her here. So if she is late for work, its my fault not hers"
I was floored. This girl wasn't "challenged" in anyway I could tell. And when she DID speak she barely spoke up. So the impression I got was here was this young woman, living on her own with more than one kid ( cause the father said "kids" ) she couldnt drive and before she had even started her first shift the father was starting to shift any blame for her being late from her to him.
and that brings us back to Geoff's dilemma, some people are going to order juice and not like it, then demand a refund. Others are not going to get desired results due to clogged attys, low batteries and a hundred other device related issues.
So how does a supplier, like Tasty Vapor, maintain good customer relations, while protecting itself from the people who blame the juice instead of looking at their own maintainance habits?
For example, yesterday was the first time I tried to REALLY clean my attys with alcohol. I had three attys that just weren't producing very well. I had originally chalked it up to normal wear and tear, but decided that id give this a try to see who theyd perform after a good soak. I have only tried two of the three so far and both of those are performing like new again. I saw a thread last week saying that TV tobacco juice was clogging someones atomizers, and while the juice may be thick, my shake test of new juice shows TV juice allows the bubbles to rise much faster than another vendor I get juice from. So TV juice isnt as think as that juice even though they have the same advertised pg/vg ratio...so theres alot more to it than just that ratio. Also, I find that when I "finish a cart" and I pull my filler, the filler is clearer and dryer when using TV juice than other brands. In other words, I can actually vaoe my cart dry on TV juice where I cant on other juices. I dont know the proper vocabulary for that but Im gonna guess its wicking better?
I dont know why people feel the need to let Geoff's employees "have it" but folks really need to understand that supplying juice from across the country isnt the same as getting a burger at McDonalds.
The customer is NOT always right.
