More often than not expectation = resentment.
While this is true, the manufacturer, experts in their own design(s), advertised the device to perform a certain way...which it does not.
It's not even boiling down to a matter of opinion. They said Airflow Setting One would match KFL/KFL+/KFL+V2 iterations, and it simply does not.
Airflow Setting One matches the draw of the kayfun 4, and the airflow settings above that simply get wider.
The disappointment comes in where SM has done a 90% perfect job of delivering what they say they will (not always WHEN they say, but that's another can of worms), and so expectations have already been set.
This is not a case of consumers having the wrong expectations. Their expectations were set by the manufacturer, and the advertisement produced and delivered by the same manufacturer.
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The root of this whole issue is that SM had to rush their product out the door, to get it on the market, to avoid the insanely asinine governmental crack downs that the whole world of vaping is facing these days.
I, for one, can forgive them for time lost on Beta testing...and many others have.
But even if they shipped the devices, knowing the airflow would be an issue for a lot of people, they should have followed their own lead and been prepared with the Airflow Kit ready to ship.
It would have looked something like this:
"Hey guys. Our product had to be rushed out the door in order to be 'legal'...you may find it doesn't work the way we said it would, but we have an add-on that will fix that. Everyone who needs one will have it shortly."
And then deliver upon that promise.
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What they've done instead is:
"Hey guys, here's our new product, being released early to avoid legality issues. It will work in all these ways, and for those who want to modify it, we're cooking up a thing to make that happen...and we'll release it soon."
Which they technically haven't done, since the first batch (smallest batch of anything ever) sold out inside of several hours, and there's been no word on more being released since then.
They should have made one MTL Kit, for every KF5 unit produced. Why? Because they said the first setting would mimic the KFL line of devices. But in reality, in order for the KF5 to do that, it needs a piece of that MTL Kit.
They fell down on their own face.
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But hey...it happens. Nobody is perfect.
High-end Mod issues? Sure.
First world problems? Definitely.
But relative to their own promises, a large issue indeed.
C'mon SM. The people who got you to your current position are awaiting your action.
s without a clue. And when I go to their website I am being warned that it is not a safe website. I can't even write them to complain. GRRR!!!
Never occurred to me to do it any other way.
