Boxer Mod 200W with Evolv DNA200 Temperature Control

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cimon

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From what I've seen, their customer service is terrible and they take forever to ship things. I've never purchased from them myself, but that's what I've seen in following the threads in the past.

Cant agree with that. Their support seems to work like 24/7. Every single time on time. DNAs should be shipped in end of month (last week). Well see how it go. Guys.. THATS THE ONLY ONE vendor in US. The other (and last) is in UK. There must be bit of trust in here.
 
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Yozhik

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While trying not to derail the thread, can anyone say really quickly why are there so many people down on this distributor? Honestly I have no idea and am inches away from ordering (likely) a 18650 DNA Boxer. I think I asked in the "Boxer inspired" thread and then that thread went poof (someone selling something?)

The "Boxer inspired" thread, besides being a bad clone (you can read on shape ways how the buttons don't work), probably violated ECF rules about being an unregistered seller. To keep the forum from being inundated with spam, anyone selling vape-related merchandise must register as a vendor and follow ECF rules regarding commercial posts.
 
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Yozhik

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From what I've seen, their customer service is terrible and they take forever to ship things. I've never purchased from them myself, but that's what I've seen in following the threads in the past.

I've had zero problems with GV. They always respond to my emails, often within minutes of sending them. There shipping time has been quite reasonable and often above what I asked for (e.g., they shipped my Smok TCT and coils by priority in advance of my Boxer pre-order, even though I didn't request it).

I think the only beef I've seen about GV is that there was an online reviewer who did a crappy and misleading review of a shapeways beta version of the Boxer 350j as if it were the Boxer sold by GV. It had nothing to do with the Boxer sold by GV, so they asked him to correct it or take the video down, then far too much stupid drama ensued.

I bought my SX Mini, multiple batteries, e-liquid, Smok TCT and coils, Boxer SX-350j from them previously. All transactions have been as good as I could have asked for. Also, they have a tendency to throw in some samples of their e-liquid in as well with orders.

If you look at the SX Mini thread, you'll see that GV has many positive reviews there.
 
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Yozhik

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Shapeways has nothin to do with BOXER now.

From what I understand, the designer made a beta available once via shapeways, but that design underwent further improvement such that the old beta is not similar to what GV sells. Also, GV remarked to me by email that shapeways manufacturing quality isn't very good, which is why they use a different manufacturer.
 

cimon

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From what I understand, the designer made a beta available once via shapeways, but that design underwent further improvement such that the old beta is not similar to what GV sells. Also, GV remarked to me by email that shapeways manufacturing quality isn't very good, which is why they use a different manufacturer.

I see You know whats going on. +1
 
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Yozhik

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he didn't ask him to take it down or correct it, he threatened to sue the reviewer. someone who will never get a nickel of my money.

My understanding is that they only threatened litigation after the reviewer tried to extort money from them when they requested it to be taken down and removed. GV might not be perfect, but the reviewer certainly did a lot of questionable stuff. From what I saw of the reviews at issue, this was not a case of someone giving a product a bad review and the vendor being unhappy, but rather a deliberately misleading review about a product that wasn't representative of what he is reviewing. I'm not keen on vendors threatening to sue reviewers merely because of bad reviews, but I'm also not keen on reviewers who mistakenly think their misconduct is a free speech issue.
 

Jeremy Schreiber

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The "Boxer inspired" thread, besides being a bad clone (you can read on shape ways how the buttons don't work), probably violated ECF rules about being an unregistered seller. To keep the forum from being inundated with spam, anyone selling vape-related merchandise must register as a vendor and follow ECF rules regarding commercial posts.

Thank you for that explanation, I'll be sure to stay away from that enclosure.

And thank you as well to everyone for the explanation of why individuals are staying away from Ginger Vaper. I've had a good experience with them promptly answering my endless list of questions about the DNA133 and was not sure why people were so averse to this vendor. I can see why now, but personally, I don't think them threatening to sue a reviewer, regardless of whether he asked or did not ask for money to take his video down, is going to deter me so long as the product itself works well and they stand behind it. This probably is coming from my lack of understanding about the mod, but I am confused about what was so bad in the videos after having watched them.

Again, I hope this does not derail the discussion about the mod itself, because its exciting to see another DNA200 offering, as well as one of the first dual 18650 DNAs.
 

KTMRider

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My understanding is that they only threatened litigation after the reviewer tried to extort money from them when they requested it to be taken down and removed. GV might not be perfect, but the reviewer certainly did a lot of questionable stuff. From what I saw of the reviews at issue, this was not a case of someone giving a product a bad review and the vendor being unhappy, but rather a deliberately misleading review about a product that wasn't representative of what he is reviewing. I'm not keen on vendors threatening to sue reviewers merely because of bad reviews, but I'm also not keen on reviewers who mistakenly think their misconduct is a free speech issue.
That's one point of view.
 

dannyben

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he didn't ask him to take it down or correct it, he threatened to sue the reviewer. someone who will never get a nickel of my money.

Actually, not only did they ask him to correct it, but they even posted a comment on his review stating his unit was not from them and a beta (which the reviewer deleted, because he asked for a shakedown). See below....

That's one point of view.

No, that is actually FACT.

Perhaps if you bothered to look into the situation rather than spreading false information you’d have seen that too.

They even post on their FB page links to the exact conversation, weeks before this, where it is all documented in a public forum. Where he even tried extorting them or he “would post an even worse review”. Where they were nice enough to help him correct the issues he caused by assembling his wrong and with wrong parts (when he didn't even buy it from them). And where they mentioned his unit is from a different manufacturer and a beta unit — even detailing dimensional changes that were made since.

Regardless, I have purchased many items from GV. The best customer service I have ever experienced from a vendor in this or ANY industry. One of the partners even met me on a Sunday, because i didn’t want to wait until Monday for it to ship.

To me, the Boxer is a great unit (I’ve built multiple ones from them), and a great company to deal with. And that is how I base my decisions on what and where to purchase. Not by a poor reviewer obviously looking for some free lunches.
 

cimon

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Newest 2x18650 photos:

CLMNixt.jpg

d1pieyb.jpg


WOW!
 
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KTMRider

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Actually, not only did they ask him to correct it, but they even posted a comment on his review stating his unit was not from them and a beta (which the reviewer deleted, because he asked for a shakedown). See below....



No, that is actually FACT.

Perhaps if you bothered to look into the situation rather than spreading false information you’d have seen that too.

They even post on their FB page links to the exact conversation, weeks before this, where it is all documented in a public forum. Where he even tried extorting them or he “would post an even worse review”. Where they were nice enough to help him correct the issues he caused by assembling his wrong and with wrong parts (when he didn't even buy it from them). And where they mentioned his unit is from a different manufacturer and a beta unit — even detailing dimensional changes that were made since.

Regardless, I have purchased many items from GV. The best customer service I have ever experienced from a vendor in this or ANY industry. One of the partners even met me on a Sunday, because i didn’t want to wait until Monday for it to ship.

To me, the Boxer is a great unit (I’ve built multiple ones from them), and a great company to deal with. And that is how I base my decisions on what and where to purchase. Not by a poor reviewer obviously looking for some free lunches.

More like biased opinion, not FACT. And I have read and seen everything posted.

How many vendors go after reviewers for a bad review of a product? Only GV.
 
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Yozhik

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More like biased opinion, not FACT. And I have read and seen everything posted.

How many vendors go after reviewers for a bad review of a product? Only GV.

As you would say, that's one point of view, though notably lacking in certain aspects. First, the review was not merely a bad review, but deliberately misleading. Second, it is not unusual for litigation to be threatened in such a context, but apparently you know as fact that only GV is the only vendor to have done so. Where is your proof of this?

To the contrary, I would note that Amazon is suing over deliberate misleading reviews of products and that Amazon is also a vendor of vaping equipment and supplies. Does this mean you also will never shop at Amazon?
 
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KTMRider

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