e-smokeguru official thread

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Electraglide1

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Jul 27, 2013
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I don't know what happened with you. But as a registered user as soon as I place an order the cart is automatically emptied. Then I make another order no problems.

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I'm not sure why but when I place my order the cart remains full. Is it possible that it is a Safari problem from using the iPad? Also I've noticed that if I click add to cart it doesn't go there but if I then click proceed to checkout it goes immediately into cart. Usually I end up doing that each time. It's either operator error (me) or an iPad issue. I'm also a registered user and logged into my account?


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Electraglide1

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Once again nothing but the finest in customer service. I called Vassils on Skype and he helped me take care of all problems. ESG is by far the finest vendor I have dealt with anywhere. I look forward to doing my business with them in the future. By the way he did suggest trying a different browser so maybe it will work better for me next time.


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RandomFellow

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Oct 1, 2013
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So, my last order from ESG got held up in US Customs, which was a bit annoying, but I could deal with it. NOW, I get a bill from FedEx for US $29.02 ($9.02 for "Duties, Tax, Customs, Other Fees" and $20.00 for "Brokerage Ancillary Service Fees"). What the heck!!! :mad: FedEx delays my package and then charges me for it!!! Has anyone ever received these charges and successfully fought them!?! I mean, come on, since when do I need Brokerage Ancillary Service!?! I don't even know what that is!!! :confused:
 

Sad Society

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Aug 5, 2009
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So, my last order from ESG got held up in US Customs, which was a bit annoying, but I could deal with it. NOW, I get a bill from FedEx for US $29.02 ($9.02 for "Duties, Tax, Customs, Other Fees" and $20.00 for "Brokerage Ancillary Service Fees"). What the heck!!! :mad: FedEx delays my package and then charges me for it!!! Has anyone ever received these charges and successfully fought them!?! I mean, come on, since when do I need Brokerage Ancillary Service!?! I don't even know what that is!!! :confused:
Idk what to say. Fed Ex called me and ask what my package from Greece was. I was honest and told them ecigs. I thought you're supposed to pay before shipping. Did they give you your package? Or do you have to pay the bill first? I would call them and have them explain the bill to you in a way that you understand before paying. It could be an error on their part.
 

Electraglide1

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Hey Guys,

does anybody know where Itshak is ? Did not read anything from him for a few day´s and i am wondering a little.
thx

Stan

p.s.: i hope he had not missed the old brass cap sale !!!

You are correct, he has not posted at all the last few days and that's not like him when F5 war is in progress. Hope all is well.


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RandomFellow

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Oct 1, 2013
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Plymouth, MI, USA
Idk what to say. Fed Ex called me and ask what my package from Greece was. I was honest and told them ecigs. I thought you're supposed to pay before shipping. Did they give you your package? Or do you have to pay the bill first? I would call them and have them explain the bill to you in a way that you understand before paying. It could be an error on their part.

I got the package over a week ago. The bill just showed up today out of the blue. The bill of lading clearly stated it was e-cigarette parts with no liquid or tobacco. I've ordered things from all over the world: Moscow, Tokyo, Hong Kong, London, etc. and never have had this problem. So weird!!!!


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RickD312

Full Member
Jun 19, 2013
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United States
I am Golden... Golden Greek that is. I have a GGTS I bought in 2013.... my first GG. and I ordered Just GG Top and Bottom caps to replace the GGTS caps. So now I can utilize the GGTS Top Cap parts. and wait for Imeo to make them again. i knew I made a great decision on going with GG products because they are modular and backwards compatible. Thanks Imeo keep making and I will keep buying. that is for sure.

the inside pieces of 4 in 1 connector are the same as inside of GGTS connector pieces so I will make them again guys but a little later. For now, you can put your GGTS inside pieces inside the 4 in 1 connector

Good looking out aal.... but Imeo has me covered...

Imeo you can't. The negative 510 is not part of GGTS!! You are forgetting buddy :laugh:

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ordered the GGTS Old 4 in 1 Brass Cap Old Alloy (Without Inside Pieces) Imeo will you have the inside pieces later on? Hoping i did not make a mistake on this... fingers crossed. Thanks

will the inside pieces be made for this? and sold? thanks
 

billypapa

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Oct 17, 2011
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Imeo you can't. The negative 510 is not part of GGTS!! You are forgetting buddy :laugh:

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Alaa yes you can and you need only the GGTS inside pieces because i have the old 4 in 1 not totaly naked :)
I have build in the connector you need :)
 

billypapa

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Oct 17, 2011
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www.e-smokeguru.gr
Idk what to say. Fed Ex called me and ask what my package from Greece was. I was honest and told them ecigs. I thought you're supposed to pay before shipping. Did they give you your package? Or do you have to pay the bill first? I would call them and have them explain the bill to you in a way that you understand before paying. It could be an error on their part.

Yes Sad thats that is not normal but we had this issue in 4-5 customers the last 6 months.
I dont know why this happends in the US Customs.
I dont know if your order cost is over 100 us $ but if it is, maybe it is better to pay them this 29 $ because we have undervalue the cost.
Otherwise you have to pay a lot of money in the customs.
But it is happens now like i say 4-5 times from over 1000 orders now.
 

Risto

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Jun 6, 2013
846
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Warsaw, Poland
Hey Guys,

does anybody know where Itshak is ? Did not read anything from him for a few day´s and i am wondering a little.
thx

Stan

p.s.: i hope he had not missed the old brass cap sale !!!

You are correct, he has not posted at all the last few days and that's not like him when F5 war is in progress. Hope all is well.


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Itshak !!!!! where are you ??????? :)

Or maybe he has been playing chess the last few days. :D ;)

My Golden Greeks vaping chess


It is just what I suspect. :sneaky:

Itshak, where are you ? :cry: :cry: :cry:
 
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