eGo battery dead after 1st charge?

[Warhawke]

Hello,

I received an eGo kit from liberty flights & both batteries came charged & worked just fine. Last night they both died so I charged them. Now 1 battery lights up when the button is pushed yet does not vape. When I switch to the 2nd battery it's vaping/working just fine. Has this happened to anyone else? Why would the button light still light up even if the battery isn't working? I emailed liberty flights & am awaiting a response. This is a bummer but at least I still have 1 battery to vape with. Thanks for the help.

Cheers!

 

[Lisa B]

Try cleaning the connection with a q-tip and alcohol, it may not be making contact. If that doesn't work, e-mail liberty flights and let them know and they will replace it.

 

[Warhawke]

I'll give that a try right now. Thanks for the quick response!

Update: Just tried cleaning the contact w/ alcohol & it still doesn't work. I hear the little "gurgling" sound but just am not getting any vape. The cartridge & atomizer work just fine w/ battery # 2 as mentioned before.

 

[DocWyatt]

Did you use the standard atomizers that came with it?

If both batteries went dead this sounds like a defective atomizer shorting out the battery. No way two batteries would poof out of the box otherwise...

 

[Warhawke]

Did you use the standard atomizers that came with it?

If both batteries went dead this sounds like a defective atomizer shorting out the battery. No way two batteries would poof out of the box otherwise...

I did use the standard atomizers that came with the kit. Only 1 battery has apparently died so far. I'm hoping battery # 2 stays alive.

 

[Papa Lazarou]

Have you tried putting it back on the charger? Usually they have an LED on the charger that goes red when its charging and green to indicate charged. Does anything happen when you put this battery on the charger?

 

[perlguy9]

I did use the standard atomizers that came with the kit. Only 1 battery has apparently died so far. I'm hoping battery # 2 stays alive.

Have you tried switching the atomizers between the batteries? Maybe one of the atomizers is dead or flooded..

 

[DaveP]

There's a failure mode on the Ego battery that will light the led but not produce voltage. It may be the little circuit board inside that contains the voltage regulator or the solder joint to the bottom of the center contact. Call the supplier and they will usually send out a replacement with a prepaid mailer bag for the return.

 

[Hermione Fox]

I agree, something wrong with the little circuit board. I guess you every put the keys or some other metalic things with the defective battery together.

 

[grandmato5]

While it's not fun to have one of your two new batteries not work properly as I know from experience, if you've contacted Libery flights Ty will replace the battery for you without a problem. When I ordered my Ego kit from them in Oct one of my two batteries was DOA and I very quickly had a replacement. I have nothing but great things to say about the customer service I recieved from Liberty Flights.