Fastech Trainwreck

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Gurilla

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Apr 14, 2020
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Got my package from fasttech that I ordered late April. It showed up in pretty bad shape on the outside with tape all over but no broken glass and everything I ordered was inside. Got my gen with blotto RTA and wasp nano RTA. Some spare tanks for both and muji cotton/wires. Time to graduate from pods to mods and try DTL.
 

Mowgli

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In other news I'm spoiled on Prime 2 day shipping.
I ordered Jimi Hendrix Midnight Lightning CD (W German 1989 pressing) off Ebay.
It went from Chechnya to St. Petersburg lickity split but it's been there for 2 weeks now.
I hope they're enjoying it :blink:
Still in St. Petersburg. Been there since July 1
When I asked him the seller replied it's been taking up to 2 months from sent to received
 

tokarev

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Jan 25, 2009
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Tennessee, USA
Here's my story. I placed an order with FT on April 26. It finally showed up on June 22, a long time but not as long as some on this thread. There was no update to the FT tracking number the whole time, but I always figured ordering from China was a little risky so I just waited. When I checked the tracking after it arrived there was nothing about ISC or customs. The history jumped directly from "Origin Post is Preparing Shipment" to "Arrived at USPS Regional Destination Facility". I guess I lucked out in the end.

On June 30 I made another order, hoping they had cleared their backlog. Apparently they have as I received that order on July 14. Two weeks is about normal (pre-COVID) shipping from China to my address. Emboldened, I made another order on July 18. If my luck holds it should be in the mailbox in the next few days.
 

Vinnybagodoughnuts

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Nov 19, 2015
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The tracking still has not updated. Please refund my money. If the package shows up after the refund I will repay. Thank you.
Regards, Vince

by Annie Staff
Sincerely sorry apologize for the inconvenience caused.

Ok, I will send application to our company to refund the money for you first. If the package arrived, we will let you know.

Sorry for the trouble again.

Have a nice day.
 
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DaveP

PV Master & Musician
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May 22, 2010
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I stocked up on a few things back in March. I wasn't really looking forward to receiving anything from China after the Covid warnings. When it arrived I wiped down the package with alcohol wipes, opened it, and wiped down the contents the same way. Cal it overkill, but anything I'm going to handle and touch my face is suspect right now. I'm over 65 and looking to live many more years. :)
 

440BB

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Apr 19, 2011
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I ordered from Efun.top today for the first time, a couple Justfog Minifits and 30 pods. I would have ordered these from Fasttech in the past even though their price was about $15 more but the shipping is a concern. It may not be a problem any more but my 102 day shipment is still burning in my mind.

Efun uses 4PX shipping so I'm giving them a shot.
 

gsmit1

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Apr 19, 2018
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I ordered from Efun.top today for the first time, a couple Justfog Minifits and 30 pods. I would have ordered these from Fasttech in the past even though their price was about $15 more but the shipping is a concern. It may not be a problem any more but my 102 day shipment is still burning in my mind.

Efun uses 4PX shipping so I'm giving them a shot.
It's been a while, but I've ordered from Efun before. No better or worse than any other Chinese vendor.
 
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b.m.

Vaping Master
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Mar 30, 2014
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Efun uses 4PX shipping so I'm giving them a shot.
I've had pretty good luck with 4PX through 3F,so you should be good.The very first order i used them on took about a month,but that was back around mid April when everything was screwed up over there.5 orders since and all have been 2 weeks or less,my most recent took 9 days.
 

gotch23

Super Member
ECF Veteran
Jan 27, 2011
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Fukuoka, Japan
Was in a hurry to get some stuff from fasttech, so i paid for DHL... 33 dollars to Japan.
But... 10 days after the order was placed, the shipment was still bobbing around in in Hong-Kong.
I asked fasttech, what was up, and they told me DHL suddenly changed their shipping policy... not shipping vape stuff to Japan anymore... god knows why... it's not like it's illegal here.

So... they wanted me to pay another 25 dollars (discounted by fasttech from 34 dollars) for USPS shipping... because Corona in Hong-Kong they said it wouldn't be possible to get it back to Shen-Zen for a cheaper shipping option.... and the extra 25 (USPS price 34) dollars because Fukuoka is considered a remote area by USPS... ****

I managed to negotiate them down to 15 dollars plus 10 percent off my next order. Though i was not happy with having to pay even more than what i thought already was an exorbitant shipping bill, i'm still satisfied with fasttech customer service... very responsive and accomodating... and i believe the DHL debacle truly wasn't their fault.

The shipment finally arrived thirty days later, after a lot of back and forth.

So i ordered some more stuff from them... this time by Japan e-packet... wish me luck.
 
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thanswr1

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  • Jan 16, 2017
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    An order I placed 4 months and 17 days ago arrived today.

    A couple of weeks ago, I decided I had wasted enough time with Fasttech's "customer service". I filed a complaint with my credit card company.

    Boom. I get a refund.

    Now that the item has finally arrived, Fasttech requested I pay back the refund.

    Before I closed the support ticket, my answer to Fasttech was: You'll get your money 4 months and 17 days from now.

    Was this a big order? Oh hell no.

    It was an order for a $7.51 drip tip and I paid for upgraded shipping.

    However, I will give credit where credit is due.

    Fasttech certainly has chutzpah.
     
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