1. I'm about 3 weeks into my ggts. Been using a blue foamed 510 (non hv) atty with a 18650 battery. So far, this is my main, and favorite, vape. It's expensive, but as my depression baby parents like to say, 'You get what you pay for.' No design is perfect, but the ggts has been pretty rock solid so far. This combination has given me a 5v like vaping experience, and I'm dying to see if the new 18650 high drain battery will improve it further.
2. The generation one afs has a pretty steep learning curve. I'm throwing in the towel with mine (selling it, actually) and waiting on the 2nd version.
3. With one minor caveat, customer service on gg is stellar. The GG creator and his two distributors are always on the boards, and respond quickly to posts and PM's. The caveat is that they could be a little better about documentation and instructions about their products. Again, while the v1 AFS is 'not recommended for new users', it is complicated enough that a poorly lit, shaky video with poor sound and a 15 page forum thread to follow is woefully lacking. My GGTS is simple to the point of being intuitive.
4. For the life of me, I don't see why Carlos hasn't registered so he and his delegates can communicate directly with his customers. This lack of a presence in the place which helped create the juice box phenomenon is bound to negatively affect customer service. Oddly enough, a couple of veteran GG folks talked me out of canceling my JB order. As opposed to Imeo, the GG creator who is always on the boards, Carlos is the 'juice box pope' who steps onto the balcony once or twice a year to waive at his adoring masses.
I hope Carlos gets stuff organized so he can address this. I want Carlos to madly succeed, everyone could stand to hear another rags to riches story to inspire us.
5. Hopefully, my JB order will get here shortly (ordered 1/16/10) so I can give my honest appraisal. I'm loving my GGTS, but my love is fickle; a better PV, if it exists, can quickly win it.