Sure, but Evolv used to take in mods to fix, since the chip was released in fact. This recently changed and now the only place to turn is the box manufacturer, who we all know are notorious [Moderated]. Problem being now that Evolv doesn't take in mods the mod manufactures are now cracking down on any returns. Just look at how VaporShark has quickly changed from great CS to now literally selling mods that are employee admitted faulty
http://i.imgur.com/cos57p2.jpg with no warranty, just to unload them as obviously Evolv is not helping anymore. Hana is trying to do the same thing here by basically taking no returns on items they have already admitted to me to have screen glitching. At this point it does not matter what their "return policy" states as anyone selling DNA40 devices is knowingly selling faulty devices. We know it, they know it and it's [Moderated] BS.