Just been busy chasing down my Fedex Delivery. This could be a long story with diversions.
A couple weeks ago Biden started
threatening Winchester to stop selling surplus ammo made at the Lake City, Utah facility.
Background. The Lake City facility is owned by the US Government and currently Winchester has the contract to run it and produce all the ammunition for the US Military. To make some extra money and to keep the cost down for the Government's production. Winchester runs extra shifts and sells the surplus at retail. This allows them to
buy in even 'bigger bulk' the raw supplies to keep the cost lower for the Governments supply.
Well, it's good ammo made to Milspec standards so a couple weeks ago I bought a case from a place in TN. The shipped it 'Adult Signature Required' using Fedex ground. No problem I've done this many times before, except this time it was to arrive last Friday and I wasn't going to be home.
So, I used Fedex's Delivery Manager feature on their website and had the package diverted to a Fedex store in town about 10 minutes from me.
Friday morning I get and email at 8am from Fedex saying the package is on the truck and expected delivery by end of day. Keep in mind the Fedex ground depot is 20 minutes from my house and 15 minutes from the Fedex store (a full service Fedex store, not retail store that handles Fedex shipments, a real Fedex facility). Friday afternoon I get another email from Fedex saying the shipment is delayed and will be delivered by 'next Wednesday'. What the heck, a 3 day delay for a 15 minute ride!!! Ok I'll wait it out.
Saturday morning at 8am I get an email from Fedex saying the package is on the truck, out for delivery by end of day. Saturday afternoon another email saying package is delayed, will be delivered next Tuesday. What????
Monday morning at 8am I get a Fedex email, package is on the truck out for delivery by end of day. Monday afternoon another email saying it's delayed and will be deliver Friday. A full week from the original delivery date.
I go the the Fedex store ... they can't tell me ....e about where my package is or when it will be delivered. The also claimed they don't have a telephone number to give me for the Fedex ground depot to call them to find out what's going on. Come on ... they must have that number.
I call 1-800 Fedex support ... (no one there speaks good English) and I get nothing but a run-around with no satisfaction. Only suggestion is to call back if I don't have the package by Thursday.
Tuesday morning at 8am I get a Fedex email, package is on the truck, out for delivery by end of day. Tuesday afternoon, another email, package is delayed, will be delivered Thursday. I go to the Fedex Store again an inquire about what the F is going on. I get nothing from the clerks other than to call 1-800 Fedex support.
Another call to 1-800 Fedex support, this person speak English a tab better. I told the package is being refused. What??? Who's refusing it, I've didn't and I've never had a Fedex driver at the house or a note left or anything. and I get the issue escalated with a real Case# and a promise that since it now has a case number it will definitely be tracked.
Wednesday morning at 5:25am I get an email, package on truck, out for delivery by end of day. Hold on now, coming to the climax. At 8am I get a phone call from William at the Fedex Ground depot saying the store is refusing to take the package. He was alerted to my problem because I actually got an official case started last night. He asks, do I want him to hold it at the depot for me to pickup or should he have the driver deliver it to my house. No brainer decision for me. I know where it is now. I said hold it there, you're 20 minutes from me, I'll come pick it up.
Still mighty tee'd off so tonight I call 1-800 Fedex support to register a complaint. Turns out the Fedex store I had it redirected to won't accept 'Dangerous Packages'. I knew they won't handle Hazmat packages but Ammo isn't Hazmat. Seems it's up to individual stores to accept or reject 'Dangerous Packages' depending on their
insurance and training by their employees.
All I know is that Fri, Sat, Mon, and Tues the driver tried to drop it off and the store refused to take it. Someone should have called me, either the store, the driver, or the Fedex Ground depot. And, the Fedex website should not have allowed me to redirect the package to be held there. I even got a confirmation email indicating it would be held there.