My kissbox was delivered not long after posting, sans USB car charger adapter. Needless to say, I was peeved. After emailing Jeff, he said he was out of stock, and he would send the adapter next week, not wanting to hold up my entire order any longer, he sent the package without it. I believe that Janty is doing the best that they can right now, and so far, their product is amazing. I told Jeff "keep in mind that you have an opportunity to set the bar very high in terms of product performance and customer service, and doing so will benefit us all." and "I just don't want to see a company that I've heard nothing but good about start to slide, then we as customers are left with few choices. In the coming years of development of these products, healthy competition between strong companies will be the only way e-smoking will survive government regulation and Big Tobacco's disinterest in our cause. "