What is with you peple? So what if Janty has had your money for over a month and your order has not shipped? Janty doesn't owe you any silly time wasting updates on the status of your orders! You should be glad they took your frickin orders to begin with you poor excuses for customers. And another thing, don't come here slaging on Janty, nbaagain doesn't like it.
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silverknight there is plenty of information on the Janty Stick in the JantyUSA forum. Including the USB cable, which is specifically designed for PC to Stick use.
What about replacements or any helpful info on the switch troubles?
Assuming that there is a connection between this delay and the defective switches -
and aren't you out of town?
Assuming that there is a connection between this delay and the defective switches -
and aren't you out of town?
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I ordered one yester day. Will it ship before the 28th? Order number 5419.
Thanks
Dan
Thanks
Dan
A 6 month warranty is long enough to ascertain if your device is defective or not. Charging double price on the LE (which is the same as a non-LE) for a replacement item such as an atomizer that costs less than 20 bucks is a good business practice.
We'll have to agree to disagree then. You feel slighted and I understand your reasoning behind it.
What price difference do you think there should have been? (Just curious)
What price difference do you think there should have been? (Just curious)
I really don't understand these problems -
Janty always gets back to me promptly and professionally -
Sometimes things just don't go right for some reason - Have you all been checking your TRASH or JUNK mail boxes? - Sometimes SPAM filters are too tight - I do sometimes find JANTY e-mails in the junk box for no apparent reason -
Ethan and Jeff are ACES in my book
Janty always gets back to me promptly and professionally -
Sometimes things just don't go right for some reason - Have you all been checking your TRASH or JUNK mail boxes? - Sometimes SPAM filters are too tight - I do sometimes find JANTY e-mails in the junk box for no apparent reason -
Ethan and Jeff are ACES in my book
It's not that I feel slighted, it's just that any limited edition promotion is by definition a offering of the top of the line product with all of the trimmings in fancy packaging. What we received was a serial number (some got names or sayings) engraved on a standard JS that sold as a preorder for $70. The suppliers added about $14 more in accessories for the LE, the box is moot. So a guesstimated price-point for the LE would be about $84 with an extended warranty cost that seems fair set at $10 for a total of $94.
Personally I love the JS and have had excellent service from Janty. JantyUSA is the only company I have made purchases from for hardware and liquids. I'm waiting on a new order for carts and liquids that shipped out quickly. I love the company...hate the LE promotion. From a business standpoint dressing up a standard stick is the equivalent of putting expensive lipstick on a pig...then charging double for the pleasure of a kiss.
I really don't understand these problems -
Janty always gets back to me promptly and professionally -
Sometimes things just don't go right for some reason - Have you all been checking your TRASH or JUNK mail boxes? - Sometimes SPAM filters are too tight - I do sometimes find JANTY e-mails in the junk box for no apparent reason -
Ethan and Jeff are ACES in my book
Lucky you
.What have you done to be on their VIP list?I can't get response form them either.
LOL - Nothing - Really sorry that you and others seem to be having so much trouble
It is just so totally opposite from my experiences with them.
It is just so totally opposite from my experiences with them.
No response on an order from 6/8 and it does not even include a stick.
Order Number: 5167
Order Number: 5167
To alleviate any confusion on this matter... The store credits that were issued were for those that order the Limited Edition sticks and NOT the regular pre-order sets. Sorry for any confusion.
2nd day of owning the manual stick and loving what it does but - the manual button/panel was literally falling off earlier today for me exposing the inside wires. I noticed it coming lose a bit last night. I gently glued it back together and all seems fine now.
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It sounds like if you were able to order, then you will get it.
I sent another email today and it was answered promptly, I had additional things in my order besides the stick which weren't in stock so that was causing a delay but he offered to ship the stick separate and voila I got a shippin email inside an hour. Much happier now tyvm!
I can appreciate the frustration that many seem to be experiencing with Janty's ability to deliver their products. I own a few of the Dura-C's but my recent issue concerned an order that i placed April. I ordered about a 100 bucks in carts and liquid from Janty. After many weeks of watching my reserves dwindle, I finally got a response email. After ordering from another provider, (which took about 3 days) and waiting a few more weeks I finally just cancelled my janty order last week.
I guess what upset me about it was the lack of communication about my order and its status. One would think that if the order was backordered or if there was an issue you with it, that they would contact you at some point in the 50 days to let you know...
I guess what upset me about it was the lack of communication about my order and its status. One would think that if the order was backordered or if there was an issue you with it, that they would contact you at some point in the 50 days to let you know...
its odd the wedsite says that there out of stock and not to order. yet i got an email response this morning from janty saying that they were in stock and shipping imediatly. it was in response to an email that i sent just yesterday asking about ship times. so i was think that maybe they are tired of having to replaced sticks b/c of broken buttons and other common problems so there putting a hold on current stock of V1's untill they get V2's, or maybe there upgrading the V1's instead of replacing them, idk just having fun on a thought train.
Choo Choooo
or maybe they really are out of stock for now.
Choo Choooo
or maybe they really are out of stock for now.
I cant get a reply to emails for nothing. Makes me wonder if T.W. Jason is responsible in some way??HMMMM
Glad to hear everyone is getting their sticks and emails. I haven't gotten an email to a question yet. He emailed me real quick on the first one.
I've been reading all through the Dura C and Stick post and I am all turned around. I have only used njoy penstyle and nothing but problems since the beginning.
My concern is the stick is so new and supposedly Janty will be making a metal one soon.
I need your help folks and maybe I'm on the wrong thread but you also will know. I'm trying to decide which one to buy. The Dura C or the Stick. As I stated, I'm concerned about the newness and that it's plastic.
Any feed back friends?
I've been reading all through the Dura C and Stick post and I am all turned around. I have only used njoy penstyle and nothing but problems since the beginning.
My concern is the stick is so new and supposedly Janty will be making a metal one soon.
I need your help folks and maybe I'm on the wrong thread but you also will know. I'm trying to decide which one to buy. The Dura C or the Stick. As I stated, I'm concerned about the newness and that it's plastic.
Any feed back friends?
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