Merged old sticky threads (5)

[lm921]

short of the 10440 battery the stick is totally sick. I am in vaping heaven
I just wished they made a 10440 battery in 1200 mah.
Also I would rather have a usb battery power pack rather than having to change the battery get the hint janty? USB BACKUP BATTERY!!!

 

[1010chrissy]

Glad to hear everyone is getting their sticks and emails. I haven't gotten an email to a question yet. He emailed me real quick on the first one.

I've been reading all through the Dura C and Stick post and I am all turned around. I have only used njoy penstyle and nothing but problems since the beginning.

My concern is the stick is so new and supposedly Janty will be making a metal one soon.

I need your help folks and maybe I'm on the wrong thread but you also will know. I'm trying to decide which one to buy. The Dura C or the Stick. As I stated, I'm concerned about the newness and that it's plastic.

Any feed back friends?

just got my stick, and imo i would go for the dura c and wait a while for the stick to be improved upon. it is a nice working unit, but i wonder for how long. it does leave room for improvment. good luck. the dura c is my favorite

 

[lm921]

any chance of janty selling 555 juice?
If you decide to start making 555 let me know, i will be happy to test some out for you
Also you guys need to make a usb battery power pack

 

[ladyraj]

To alleviate any confusion on this matter... The store credits that were issued were for those that order the Limited Edition sticks and NOT the regular pre-order sets. Sorry for any confusion.

You wrote credits as in plural...does that mean there is another credit in addition to the $25 credit? There was a mention of a $20 dollar credit which has confused myself and other LE buyers. Is the $20 dollar credit for the boxes we will not be receiving?

As always, thanks for your time and service. Ruth Ann

 

[wegster]

Welp..please don't take this as a janty rant, because it's not meant as one.

I think the JS gets several plusses for idea, and even implementation, but between the non adapters and the various teething issues people are seeing (yes, I know, several also are entirely problem free, while others have switch issues, etc)...I'm waiting both for the 510 adapter (401 would be a bonus, but I'm unsure that will be the same device or not, or just a JS 'version'), but really, for v2, hopefully a metal, more durable (and actually sealed) version.

Really look forward to it, and I do think the JS is still a good deal at it's pricing for what it is today.

 

[Bones]

its odd the wedsite says that there out of stock and not to order. yet i got an email response this morning from janty saying that they were in stock and shipping imediatly. it was in response to an email that i sent just yesterday asking about ship times. so i was think that maybe they are tired of having to replaced sticks b/c of broken buttons and other common problems so there putting a hold on current stock of V1's untill they get V2's, or maybe there upgrading the V1's instead of replacing them, idk just having fun on a thought train.

Choo Choooo

or maybe they really are out of stock for now.

I think you nailed it - They sent me a replacement today for my switch issue - So they obviously have them - I think they are wanting to keep what they have for servicing replacement needs while waiting for the (hopefully) new and improved ones to come in.

 

[1010chrissy]

I think you nailed it - They sent me a replacement today for my switch issue - So they obviously have them - I think they are wanting to keep what they have for servicing replacement needs while waiting for the (hopefully) new and improved ones to come in.

what exactly is the issue with the switch>? I had an issue but then noticed if you turn the battery around the wrong way, it makes it stay on always and the light wont work. Gotta make sue you have the battery in with the flat side down inside the stick

 

[Drema]

I dont know what your talking about, there are many others like me who have orders over a month back with no customer support. I am a new customer and all I know is they took my money and gave me nothing for it. I canceled my order and still have'nt heard nothing. Unless they ship their products in invisible boxes, I didnt recieve nothing. I could give a ratz u know what if I offend Janty, they took my money and not the other way around. Get real.

 

[Drema]

Thank goodness.

Ahh..no wonder

 

[silverknight7]

should a cell phone charger work?

 

[Rexa]

silverknight there is plenty of information on the Janty Stick in the JantyUSA forum. Including the USB cable, which is specifically designed for PC to Stick use.

Don't the sticks come with the PC USB cable anyhow? I know mine did. It's exactly the same as my phone charger for my tmobile blackberry pearl so I leave on at work and I have one at home and they both work just fine.

Anyway, there was a whole thread on Janty about batteries and such and how to recharge/use/replace them or something. I'm not a battery expert but I read something about these batteries having a certain life-span which decreases per charge cycle or something.

 

[silverknight7]

i read the forum........

sorry I didn't post it there. I just want to know if I just wasted 85 bucks on this thing or if I could do something to revive this thing so I can enjoy it like most everyone else can.

I tried a blackberry charger and it powered it but wasn't able to use it as an external power supply, and it wouldn't charge the battery. sadly all I got after a few hours of being on it was one drag and then back to the 5 blinky lights.

 

[SS109]

What is with you peple? So what if Janty has had your money for over a month and your order has not shipped? Janty doesn't owe you any silly time wasting updates on the status of your orders! You should be glad they took your frickin orders to begin with you poor excuses for customers. And another thing, don't come here slaging on Janty, nbaagain doesn't like it.

I really hope that was sarcasm.

 

[Corki2]

I had to email them a couple time regarding a juice order. Turns out, they were out of the flavors I ordered, but for some reason chose not to let me know until I emailed them a second time. I substituted with what flavors they had in stock and it was shipped. I decided there are too many suppliers out there who want my money to do business with a company that seems indifferent.

 

[pekulior]

As I've said before, I've never had a problem with them. My orders are always shipped out promptly without issues. I've had 1 charger go dead and I got the replacement within a week of emailing jeff.

If I ever have to contact them regarding my order, I make sure to put the order# in the subject line of the message. I also send email to info@jantyusa.com instead of filling out the form. My experience has always been completely positive. I would expect that they've been pretty busy lately with trying to get all the issues with the JantyStick sorted out as well as new orders, etc etc.

I really don't have anything negative to say about them. I wish they carried larger bottles of liquid, but I wouldn't call that negative really.

 

[TK-4261]

I just got my replacement a couple of days ago cause I had a bad switch on my first one....But with the new one, the switch is already peeling away and that is with only using it a total of 4 hours and being very careful with it..
I'm sure that they will take care if it, but it is a shame to spend so much $$ on an e-cig that only lasts a few hours.......the reviews I watched previously to ordering mine are very deceiving...Its a shame to have to handle this like it was a piece of fine china.......should be a lot more sturdier for the money.....

 

[silverknight7]

so out of 107 votes only 18 people have no problems with their JS? That's kinda sad.

that's an 83% failure rate.

Don't get me wrong, I'm not saying that it's worthless or anything like that but just that I'm kinda kicking myself for not waiting till all of the bugs were worked out.

When it does work..... IT'S AWESOME

but sadly, most of them (that have come through this forum) don't.

 

[JustJulie]

so out of 107 votes only 18 people have no problems with their JS? That's kinda sad.

that's an 83% failure rate.

Don't get me wrong, I'm not saying that it's worthless or anything like that but just that I'm kinda kicking myself for not waiting till all of the bugs were worked out.

When it does work..... IT'S AWESOME

but sadly, most of them (that have come through this forum) don't.

I always take those polls with a grain of salt. Not everyone hangs out on the forum, and for many folks, when things are going well, they don't feel much need to check in/post. Thus, it wouldn't surprise me if those having problems are perhaps a bit over-represented in the poll.

I was one of the first folks to buy one of the original Duras. You'd think that after that, I'd be more inclined to take a back seat and wait for others to basically beta test for me. ;-) Strangely enough, that experience has actually made me feel okay about being an early adopter of a new design, at least from Janty.

Ultimately, I felt that Janty took good care of me and when the dust settled, there was a pretty amazing product. I see the JantyStick as much the same way. Yeah, it'd be nice if some of these bugs were coming up in field tests, but I suspect it's not quite as easy to field test these things as one might think.

For me, I see this as more than simply a product . . . to me, I'm an enthusiast who has picked up a hobby that I believe has quite possibly saved my life. Accordingly, I think I'm pretty forgiving when it comes to new designs and new products because I want to encourage innovation.

In any event, I generally recommend to folks that if they would rather not deal with bugs and frustrations (big and small), don't buy a brand new product--let others put it through the paces and let the kinks get worked out. For me, I decided be an early adopter of the JantyStick. For the Prodigy, which looks quite promising, I'm letting others to do the heavy lifting . . . and I'll watch with interest.

 

[yulfrid8]

Yes suddenly emails are being answered.

Nobody answers my email. I am very dissapointed with Janty customer service. My order was incomplete and my stick sucks. mild vapor and flavor. I am going to send it back.

 

[tmbrown327]

I agree, Janty seems to be trying hard to be a responsible company and they're probably doing as much as makes economical sense to do for an entity of their size in what is (basically) a brand new commodity. Even though my stick is having problems, they've innovated and come up with a great concept, which I believe will evolve into a classic and be the model to beat, which is great for the market in general. I'll be the first one to trade up if they come up with another version or model. These aren't failures, they're lessons learned and opportunities for improvement.