Hi All,
This is totally a user-error story. Please don't flame me on this post. I struggled with if I should post this or not, but finally decided to so others would learn from a mistake.
I love my Janty Stick. I love it so much, I bought one for my mom.
My mom one day thought that the lack of vapor coming from her Janty was due to the battery needing replaced (I suspect she just needed to clean the atomizer). So, she took the battery out and switched over to the spare one I had got her.
She installed the battery backwards, and when she would press the button, of course nothing would happen. She assumed the battery needed charging, and proceeded to plug in the Janty Stick into the USB port of her computer to charge it.
She immediately heard snapping and crackling, and quickly unplugged the unit. I haven't been to see it yet, but she said it smelled like burnt plastic, and that after turning the battery around, it still would not turn on.
I suspect the charging circuit inside it is totally fried, or perhaps the battery has been damaged. I'll know more tomorrow.
Any ways, to those who have not-so-technical or mechanically inclined parents/relatives/friends that introduced them to vaping, PLEASE make sure they know the right way to install their batteries.
I totally know this is user error, so I don't expect anything from Janty to fix/replace the unit. I sent them a similar message as this post last week asking they update their user documentation to warn people about this.
On another note, I also suggested to Janty that they add to the charging circuitry a way to detect an inverted battery's polarity, and disable the charging circuit. I don't know how difficult this would be. When plugged in, the unit has power from the computer, so should be able to add a circuit to check battery polarity, and if not inverted, charge. If inverted, flash a light pattern. It was lucky that the battery did not explode, or the unit catch fire. This safety feature should really be investigated and added to prevent possible future problems.
Again, I love my Janty Stick, and just bought two more, one to replace my mom's, and one for my dad for Father's Day. This is the best unit I've found to date, and have tried many others. Great work Janty, and keep up the innovation!
Ron
This is totally a user-error story. Please don't flame me on this post. I struggled with if I should post this or not, but finally decided to so others would learn from a mistake.
I love my Janty Stick. I love it so much, I bought one for my mom.
My mom one day thought that the lack of vapor coming from her Janty was due to the battery needing replaced (I suspect she just needed to clean the atomizer). So, she took the battery out and switched over to the spare one I had got her.
She installed the battery backwards, and when she would press the button, of course nothing would happen. She assumed the battery needed charging, and proceeded to plug in the Janty Stick into the USB port of her computer to charge it.
She immediately heard snapping and crackling, and quickly unplugged the unit. I haven't been to see it yet, but she said it smelled like burnt plastic, and that after turning the battery around, it still would not turn on.
I suspect the charging circuit inside it is totally fried, or perhaps the battery has been damaged. I'll know more tomorrow.
Any ways, to those who have not-so-technical or mechanically inclined parents/relatives/friends that introduced them to vaping, PLEASE make sure they know the right way to install their batteries.
I totally know this is user error, so I don't expect anything from Janty to fix/replace the unit. I sent them a similar message as this post last week asking they update their user documentation to warn people about this.
On another note, I also suggested to Janty that they add to the charging circuitry a way to detect an inverted battery's polarity, and disable the charging circuit. I don't know how difficult this would be. When plugged in, the unit has power from the computer, so should be able to add a circuit to check battery polarity, and if not inverted, charge. If inverted, flash a light pattern. It was lucky that the battery did not explode, or the unit catch fire. This safety feature should really be investigated and added to prevent possible future problems.
Again, I love my Janty Stick, and just bought two more, one to replace my mom's, and one for my dad for Father's Day. This is the best unit I've found to date, and have tried many others. Great work Janty, and keep up the innovation!
Ron