Yes, I agree. Their customer support/service is excellent. They go well beyond reasonable to help their clients.
(Don't feel bad about the extras. After 6 orders I too haven't received any but realize that they don't promise to send them!)
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Yes, I agree. Their customer support/service is excellent. They go well beyond reasonable to help their clients.
(Don't feel bad about the extras. After 6 orders I too haven't received any but realize that they don't promise to send them!)
still waiting per website on new orders
It will be available again on: 14.09.2009
It will be available again on: 14.09.2009
You guys don't understand!
They made a sketch in pro engineer and are asking us to guess the features of a system not yet created.
The more people who want dual voltage, or universal adapter, or whatever else...that's what they will attempt to make!!!
I hope it has wireless charging....after all this trouble and guessing !!
They made a sketch in pro engineer and are asking us to guess the features of a system not yet created.
The more people who want dual voltage, or universal adapter, or whatever else...that's what they will attempt to make!!!
I hope it has wireless charging....after all this trouble and guessing !!
HAH!
You see i think i was right...a quick pro-e rendering of a stick they have not yet created.
Marketing starts with the customer first!
Now they have our wish list, and will build it accordingly.
As long as you add wireless charging, a universal atty adapter, a variable voltage selector, an automated juice dispenser....I don't mind what the other features are!!!
You see i think i was right...a quick pro-e rendering of a stick they have not yet created.
Marketing starts with the customer first!
Now they have our wish list, and will build it accordingly.
As long as you add wireless charging, a universal atty adapter, a variable voltage selector, an automated juice dispenser....I don't mind what the other features are!!!
Hey all, just wanted to stop by and let you all know that I prefer that you use the new website to contact me (via the HELP DESK option). It's a lot easier for me and I can get back to you all in a much more timely manner.
Thanks guys and gals!
Ethan
Thanks guys and gals!
Ethan
Janty USA Out of Town 9/10 - 9/15 !
Janty USA will be closed for shipping and customer service from 9/10 - 9/15.
You may still open helpdesk tickets and order from the shop like normal and we will respond to all inquiries on Tuesday 9/15.
All orders placed between 9/10 - 9/15 will ship out immediately on the morning of Tuesday 9/15.
Any orders placed prior to 3:00 pm CST on Wed 9/09 will be shipped before the down time.
Thanks for your understanding!
- The Janty USA Team
Janty USA will be closed for shipping and customer service from 9/10 - 9/15.
You may still open helpdesk tickets and order from the shop like normal and we will respond to all inquiries on Tuesday 9/15.
All orders placed between 9/10 - 9/15 will ship out immediately on the morning of Tuesday 9/15.
Any orders placed prior to 3:00 pm CST on Wed 9/09 will be shipped before the down time.
Thanks for your understanding!
- The Janty USA Team
gjrhine, yours sure seems like a better solution than mine but how hard is it to judge the amount of liquid you're putting in? Would you mind telling us where you got it and how much it cost? Also, what size bottle does it fit?
Thanks
Thanks
Hey Zofryer,
Can you list the names of the e-cigs you show so that those of us who may have missed out on a few of the greats can find out about them?
Thanks,
Zana
SO Mik, I just ordered a JS V2 (from Dietsmokes). Is the new Cameo gonna make me feel stupid? Please tell me it's not a replacement for the JS!!! I'm hoping it's a new, up-market model and that the JS is not discontinued. I don't want to be one of those suckers who bought the last 2 inventory units of a model that is now the same price only with all kinds of new features!! Is there any buyer protection for that with Janty?
Just give me something here for info!!
Just give me something here for info!!
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Someone didnt read the entire thread i see.
Why should I have to read the whole thread? The title and first post says it all. True or not? You post saying it will be revealed within 24 hours and now it's been almost 2 weeks???!!! That is quite odd and unappealing. Maybe you should edit the title of the thread so it isn't misleading. There is way too much competition to be treating your potential customers like children. Get it together, edit the title or delete the thread!!! Most of us come here with little time to read through "THE ENTIRE THREAD".
A fair point, Queenie. Many fair points, even.
Whatever changes the Cameo is going through at this point, they can NOT be so substantial that a current picture wouldn't represent the product. Whatever it is that Janty is doing with it now can only be resolving glitches and eye candy. I'm sure they are NOT re-designing the Cameo to a point where a week or two from now it will be a totally different animal.
If Janty doesn't want to post a pic, that's fine. It's their device. But, they should be, Mik should be, upfront about this. A simple "we're not ready yet, sorry for erroneously calculating a reveal date" would suffice. Taking the sarcastic approach, even jokingly, by a Janty mod, in forum style has turned off potential Janty customers before. Is Ethan the only one who truly understands this?
I may eventually buy a Cameo, I dunno. But, I wont buy a v1 of it. Been there, done that, got the t-shirt with the JS.
I can assure you that the picture/3D image is from 3dstudio max, and is a rendering of a working, technical design of the Cameo - from Autodesk Inventor, that is 100% functional, and designed with everything already set.
We try to invent new things - and ofcourse we listen to our customers, but we do try to come up with stuff *we* also think is cool/creative/fun/useful.
So, no, we posted this image here because we wanted to see if anyone could guess it, and have a competition. However we had to postpone the unveiling of it, seeing as we had some issues with parts of it; and we wanted these things to be 100% perfect, before we told everyone about them.
And....wireless charging would be cool....but no you didnt guess it either
That would not be appropriate conduct in a thread in the forum of a vendor with a track record of providing its customers with the level of excellence and quality that Janty does. Feel free to PM me with any questions though.
I am excited about this device because there aren't many "new" things I can think of that haven't been done. So "two new features" is significant, and probably going to make this a device I'm interested in.
i posted 08-31, and its now 09-08. Thats one week. Lets get our facts straight first, shall we?
If i began changing the title of something i posted, THAT would be odd and unappealing.
The competition was held, and we did award prizes. Whats odd about that? Noone guessed it. Had someone guessed it, we would have been forced to reveal it ( as the plan was, believe it or not ), but since they didnt guess it, we felt it was okay to do it this way.
We are not treating our potential customers like little children, and this is exactly why we explained thoroughly why we had to postpone the unveiling of the product; And we expected people to understand that, as adults, which 99.9% of them did, and then... i guess you.
So it seems to me you have a problem, for some reason, with us being fair (giving out prizes), with us holding back a bit longer with product info (to make certain that WHAT we do say, WILL last), and with us posting threads about our own items - and then posting in those threads if OUR own items has changed; All in the JANTYUSA forum, which.. is .. ours?
So.. all in all, you will have to excuse me, if i dont understand why you are this angry/upset. We are not lying, we are not hiding anything, if anything we have been outright honest about everything we do from day one; and we intend to continue this way.
This also covers when we do something "wrong", such as promising to unveil the cameo, then having to hold off for a bit longer; Then we tell people the exact reason why, and dont "lie" about it, or try to camouflage it.
That, to us, is treating customers with respect.
Im sorry if thats not what it seems to you - we are trying our best to enlighten, inform, resolve, and invent; all at the same time.
/Mik
To give you an example, without ...telling you why exactly could be;
we dont wish to tell everyone this has a 801 atomizer, when in fact it will be born with a dura atomizer.
Or... we dont wish to tell people this runs on type X batteries, and can last for 8 hours, when in fact we might end up having it run on type Z batteries that can run for 5 hours.
And so on. So yes, there are reasons we dont tell you these things; and, revealing what it looks like, might....reveal why. I cant, or wont comment anymore on this, sorry, - but once we reveal it, you might understand why we couldnt comment just a bit more on it, as that would have been revealing all of it, no matter how little i would have given away.
Hard to explain, - but i assure you, we are working hard on it, and know that alot of people are eager to see it/hear about it. We are also eager to display it =)
No, the JS will be just fine dont worry - this is a different type of device. You might want this, you might not; but its not a replacement for anything, nor can anything replace this. *Cryptic mode enabled*
IMHO the problem is a thread titled Cameo revealed in less than 24 hours. This says it will be revealed in 24 hours. If your going to post a thread promising something then you should deliver it. It seems to me that you are doing nothing more than attempting to get people more and more interested in the drama of the unveiling. Why not have the thread Cameo revealed in less than 24 weeks. That would have been more truthful for your customers.
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