My MVP 20w arrived dead too, but I haven't heard any sound from it.
I'm sure they will take great care of you. I'm having an issue with one of mine. Just got off of the phone with them and they are emailing me an RMA and a return shipping label. Great customer service from this outfit.I've put in a ticket with vaporbeast. I'll see what they say!
Thanks!
I do have a question about the MVP3. I received mine Saturday. It arrived completely dead. (I thought this was strange because every MVP I have ever purchased had some charge to it when it arrived.) I charged it overnight. I put my tank on it, tried all the settings, and fired it from the lowest to the highest watts. I set it down and then I noticed it was emitting a high pitched whine sound. At this point I statrted to wonder if it was going to explode! Sissy girl here!
Has anyone else had issues with the sound? I turned it off and still heard the noise. I'm on day 2 of using it and I'm down only 2 bars. It still makes the whine sound. Is whatever that is causing the sound draing the battery too?
I think returning/replacing it is the right call. I will say that I have noticed a very faint high-pitched noise from mine sometimes, but only when the screen is active. It only happens sometimes and only when everything is very quiet.I do have a question about the MVP3. I received mine Saturday. It arrived completely dead. (I thought this was strange because every MVP I have ever purchased had some charge to it when it arrived.) I charged it overnight. I put my tank on it, tried all the settings, and fired it from the lowest to the highest watts. I set it down and then I noticed it was emitting a high pitched whine sound. At this point I statrted to wonder if it was going to explode! Sissy girl here!
Has anyone else had issues with the sound? I turned it off and still heard the noise. I'm on day 2 of using it and I'm down only 2 bars. It still makes the whine sound. Is whatever that is causing the sound draing the battery too?
Looks like mine is going back...I've put in a ticket with VaporBeast. I'll see what they say!
Thanks!
I'm sure they will take great care of you. I'm having an issue with one of mine. Just got off of the phone with them and they are emailing me an RMA and a return shipping label. Great customer service from this outfit.
My MVP 2.0 won't read my tank anymoreif I can manage to get to read anything besides "NON," it'll only read a resistance of "0.0" and obviously won't fire. I've tried multiple tanks, and said tanks work on everything else, just not the MVP. I've also tried changing coils.
It's too old to return it to Innokin or the B&M, are there trustworthy people that repair these? Or is it basically just a paperweight at this point?
I received the RMA but not a return shipping label. Maybe I should give them a call. I don't understand why I should have to pay to send back a defective item.![]()
My MVP 2.0 won't read my tank anymoreif I can manage to get to read anything besides "NON," it'll only read a resistance of "0.0" and obviously won't fire. I've tried multiple tanks, and said tanks work on everything else, just not the MVP. I've also tried changing coils.
It's too old to return it to Innokin or the B&M, are there trustworthy people that repair these? Or is it basically just a paperweight at this point?
Did you try lifting the center pin. If you don't know what I'm talking about, check my blogs.
Fixing The MVP/VV3 Contact Issues - a guide | E-Cigarette Forum
Capt has you covered. His blog is excellent regarding MVP fixes.
They sent me the return label after I filled out the RMA and e-mailed it back to them.I received the RMA but not a return shipping label. Maybe I should give them a call. I don't understand why I should have to pay to send back a defective item.![]()
I was having the same issue Southernmissfan was having. (Post#4611) I was looking on the Innokin website today to verify a scratch code and saw that they have a new way to verify the serial number. You power the unit down and press the power button and the +/- buttons at the same time. Hold for five seconds and the serial number will appear on the display. Since I've done that not one issue. Would like to hear how his/her issue worked out.
I'm guessing that the built in security code is not the same as what's on the original package scratch-off sticker. Mine didn't match. I couldn't enter the numbers on Innokin's site from my iPad. Will have to try on the desktop.
This is an upgrade build-in security code. Only for iTaste MVP3.0,MVP3PRO, iTaste VV4, Cool Fire IV.
1. Keep your device closed.
2. Press power button and "+"(or "-")button for more than 5 seconds at the same time.
3. Please enter the Machine Security Code without spaces in the field.
All this security for a device that NO ONE has ever even bothered to try and cloneBut I guess some people buy the marketing ploy?