Official complaint to the BBC

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rolygate

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There is no oil-based e-liquid. In a way, that's the whole point - a person who must have well aware of what the ingredients are, attempting to scare up a controversy. Because of his status he was able to fool the reporters, who either believed it or just didn't care if there was any truth in it or not.

You could call his conduct disingenuous but I think it goes farther than that. If someone with a private agenda masquerades as a professional doing his duty in good faith, and promulgates information that he knows to be false, there is a case for calling it something else.

This is a smear campaign and that is where his particular group excels. In a way this is a battle of medical professionals with opposing viewpoints, since many of his senior colleagues (Siegel, Laugesen, Phillips et al) have clearly stated opposing opinions to his. Since they have the benefit of seniority, and the weight of all the research is on their side, it might be considered wise if journalists first asked their opinion instead of that of a local - who obviously managed the episode cleverly.
 

Vocalek

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Here is another example of a medical professional doing some serious truth-bending:

World Physicians Intensify Campaign Against Smoking | Voxy.co.nz

Dr. Ardis Hoven, chair of the Board of the American Medical Association, said the tobacco industry was now involved in aggressively promoting new forms of cigarettes, such as smokeless tobacco and electronic cigarettes in shops and on the internet to attract and appeal to young people, and the WMA needed to respond strongly.

I left this comment:

I challenge Dr. Ardis Hoven to present proof that these products are being marketed to anyone under the legal smoking age. Name the tobacco companies that are doing so. Show us the examples. The US Master Settlement of the states' lawsuits against tobacco companies prevents tobacco companies from taking any action to advertise their products to children. State and Federal laws prohibit sales to children. Dr. Hoven has made very serious accusations. If he has any proof, he should report those companies to the state Attorney General where the crime was committed.

I also challenge Dr. Hoven to present data showing the age brackets of the customers purchasing these products. We have data showing that 86% of electronic cigarette consumers are over age 30, with 31% over age 55. All previously smoked, and 91% had attempted to stop smoking before trying e-cigarettes, with 67% trying four or more times and 21% trying 10 times or more. I am 65 years old, smoked for 45 years, and fall into the "tried 10 or more times to quit" group. Thanks to switching to an electronic cigarette, I have been smoke-free for over two years.

Millions of e-cigarettes have been sold since 2004, and there have been no deaths and no serious adverse events reported. As a result, people like Dr. Hoven have no facts to support for their campaign to rid the world of all the alternatives to smoking that could reduce risks of smoking-related diseases by up to 99%. So they must resort to propaganda and truth-bending.

The WMA should stop to recall the oath that they swore on becoming doctors. First do no harm.

These guys need to have their pants sued off of them. The companies that manufacture dissolvables could easily go after this guy for slander and libel (since his remarks appeared in print.)
 

Nicko

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Here is another example of a medical professional doing some serious truth-bending:

World Physicians Intensify Campaign Against Smoking | Voxy.co.nz



I left this comment:



These guys need to have their pants sued off of them. The companies that manufacture dissolvables could easily go after this guy for slander and libel (since his remarks appeared in print.)

Elaine, that's a great idea. How about you contact the company that make dissolvables. I'm sure they would like to know this information. They would be straight on the phone to their lawyers.
 

Vocalek

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Elaine, that's a great idea. How about you contact the company that make dissolvables. I'm sure they would like to know this information. They would be straight on the phone to their lawyers.

Done. No particular company was named, but an argument can be made that one's particular company (that is totally innocent) was injured by being included in the blanket statement that accuses all companies.
 

rolygate

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I got a reply from the BBC today. Much as expected, really: a long reply that distills down to, "We don't think we did anything wrong, we consider it a balanced report, we gave both sides of the argument".

No taking of responsibility for poor-quality reporting, or allowing themselves to be manipulated. Anything for a sensationalist report, true or not.
 

solaar

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I got a reply yesterday, in essence I can only repeat what rolygate mentioned.

[FONT=Tahoma, Verdana, Arial]“We believe the report was an accurate, balanced and contemporaneous report of an inquest and that the subsequent interviews were balanced with comments from the electronic cigarette industry.”[/FONT]

Referring to my statement that proper journalistic research should involve all possible reasons how oil might have got into the man's lungs, BBC merely quote Dr Allcock:
"[FONT=Tahoma, Verdana, Arial]The device he was using seemed to involve a mixture of nicotine and oil. There is extensive medical literature on the damage caused to the lungs by inhaling oil which looks very similar to his disease."

Whatever it was, it was certainly not any commercially available e-liquid.

This is utterly ludicrous.
[/FONT]
 

PlanetScribbles

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I received this response to my complaint to the BBC, for the record ...

Thanks for contacting us regarding the BBC Regional News programme ‘Look North’ broadcast on 28 March.

We understand you felt that the report into the death of a man in Gateshead unfairly blamed the use of e-cigarettes without proper evidence.

On 28 March 2011 BBC ‘Look North’ reported on this story based on an inquest into the death of Mr Terry Miller from Gateshead. At this inquest a doctor, Dr Rob Allcock from The Queen Elizabeth Hospital in Gateshead, voiced concern that the lung disease severe lipoid pneumonia could be associated with electronic cigarettes ‘Look North’ reported his evidence and his call for more regulation under drug laws, with the programme’s Editor adding that: “In an interview after the inquest Dr Allcock told us: ‘It emerged that he'd been using electronic cigarettes for 8 months…using large quantities of the substance inhaled into the lungs. The device he was using seemed to involve a mixture of nicotine and oil. There is extensive medical literature on the damage caused to the lungs by inhaling oil which looks very similar to his disease.’

He also added that we also included a lengthy statement from the electronic cigarette industry trade association in our report, with our reporter stating at the end of her live report that:
"They insist that all electronic cigarettes are safer than ordinary cigarettes. They say 100% of users are former smokers and that any damage to the lungs is going to be caused by cigarette smoke. They also argue that e-cigarettes have been tested in various studies around the world and that they are regulated because they fall under the UK's general product safety regulations.

In our reporter's script the two points of view were again balanced as it referred to how: "Many international bodies have raised concerns about the safety of these new types of cigarette substitute - which, battery operated - and flavoured deliver a nicotine hit - with a fine vapour mist.

Their supporters argue e-cigarettes are a healthy alternative to the real thing. Claiming users can inhale nicotine - without inhaling tar, tobacco or carbon monoxide. And of course - there is no smoke."

In closing BBC ‘Look North’ stated: “We believe the report was an accurate, balanced and contemporaneous report of an inquest and that the subsequent interviews were balanced with comments from the electronic cigarette industry.”

We would like to assure you that we’ve registered your comments on our audience log. This is the internal report of audience feedback which we compile daily for all programme makers and commissioning executives within the BBC, and also their senior management. It ensures that your points, and all other comments we receive, are made available across the BBC.
I'm not sure they even countered my complaint, merely summarizing the report a second time with a response from the report team? What does that achieve?

Many international bodies have raised concerns about the safety of these new types of cigarette substitute
Would that be the 'many international bodies' whom are in bed with big pharma?
 

solaar

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I received this response to my complaint to the BBC, for the record ...

I'm not sure they even countered my complaint, merely summarizing the report a second time with a response from the report team? What does that achieve?
I received the exact same reply. Copy and paste. It seems like they don't even read the complaints.

This is really cynical. I would bet the real reasons why the poor bloke died will probably never be revealed.
 

GirlyPantz

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The report on the death of a man in Gateshead appears to hold a lot of bias considering it is nothing more than conjecture and innuendo. In my opinion and to the best of my knowledge, the liquids used in electronic cigarettes do not contain paraffin or other volatile oils which are normally associated with lipoid pneumonia, and as such, the implied link appears to be little more than a desperate bid for a scape-goat. To tout that "This may be the first medical evidence in the world highlighting the potential dangers of e-cigarettes" without offering any medical proof seems to boarder on hysteria. Surely the substance in the deceased's lungs was identified and could have therefore been named as the cause. This glaring lack of supporting evidence coupled with a few implications from a quit smoking lobbyist who happens to be a doctor is far from proof. For the record, I did five months research on all things related to the e-cig industry before deciding to purchase one e-cig to try and to my surprise I quit my 40+ cigarettes per day habit the instant it arrived. I had no intention to quit smoking at that time but had tried every other method of quitting on the market to no avail and was therefore curious. My doctors are very impressed with the marked improvement in my lungs and my general health and are carefully monitoring the situation, and I am very thankful that they gave me the green light to try e-cigs. Unfortunately when it comes to quitting smoking its not a case of one-method-fits-all but as a die hard smoker this has worked for me and thousands like me. It would be a huge disservice to the community at large to allow hysteria to deny others like myself the opportunity to change their lives all because the tobbacco/pharma industries are trying to protect their bottom line. We as a society trust our news services to give a fair and unbiased account of all events and news worthy stories and sadly I feel that that your editorial in this case has betrayed that trust.


got my reply and it didn't seem to address the concerns raised in my letter at all..... gggrrrrrrr

Thanks for contacting us regarding the BBC Regional News programme ‘Look North’ broadcast on 28 March.

We understand you felt that the report into the death of a man in Gateshead unfairly blamed the use of e-cigarettes without proper evidence.

On 28 March 2011 BBC ‘Look North’ reported on this story based on an inquest into the death of Mr Terry Miller from Gateshead. At this inquest a doctor, Dr Rob Allcock from The Queen Elizabeth Hospital in Gateshead, voiced concern that the lung disease severe lipoid pneumonia could be associated with electronic cigarettes ‘Look North’ reported his evidence and his call for more regulation under drug laws, with the programme’s Editor adding that: “In an interview after the inquest Dr Allcock told us: ‘It emerged that he'd been using electronic cigarettes for 8 months…using large quantities of the substance inhaled into the lungs. The device he was using seemed to involve a mixture of nicotine and oil. There is extensive medical literature on the damage caused to the lungs by inhaling oil which looks very similar to his disease.’

He also added that we also included a lengthy statement from the electronic cigarette industry trade association in our report, with our reporter stating at the end of her live report that:
"They insist that all electronic cigarettes are safer than ordinary cigarettes. They say 100% of users are former smokers and that any damage to the lungs is going to be caused by cigarette smoke. They also argue that e-cigarettes have been tested in various studies around the world and that they are regulated because they fall under the UK's general product safety regulations.

In our reporter's script the two points of view were again balanced as it referred to how: "Many international bodies have raised concerns about the safety of these new types of cigarette substitute - which, battery operated - and flavoured deliver a nicotine hit - with a fine vapour mist.

Their supporters argue e-cigarettes are a healthy alternative to the real thing. Claiming users can inhale nicotine - without inhaling tar, tobacco or carbon monoxide. And of course - there is no smoke."

In closing BBC ‘Look North’ stated: “We believe the report was an accurate, balanced and contemporaneous report of an inquest and that the subsequent interviews were balanced with comments from the electronic cigarette industry.”

We would like to assure you that we’ve registered your comments on our audience log. This is the internal report of audience feedback which we compile daily for all programme makers and commissioning executives within the BBC, and also their senior management. It ensures that your points, and all other comments we receive, are made available across the BBC.

Thank you again for your concern.

Kind Regards

BBC Audience Services

BBC Complaints - Hompage

NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided

Kind Regards

BBC Audience Services


______________________________________________________________________
 

crevenew

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OK sent following complaint to BBC via their complaint portal.
One thing I did in my complaint was suggest an action for correction, otherwise it is just listen to complaint and move on.

Here is the text to BBC

Electronic cig (e Cig) story in relation to a patient death and his DR blaming e cig.
I want to complain that the story was inaccurate because e cig juice does not contain oil unless an individual deliberately places oil in his liquid. In addition if this was done the part of an e cig that vaporizes the juice would stop functioning in short order.

Therefore I believe the BBC did not do enough research on the topic of e cigs before dramatizing this DR's opinion, hence inaccurate reporting.
I request that the BBC produce a retraction due to inaccurate reporting.


2nd item – the BBC has/keeps a log of counts concerning topics, this can be viewed when you go into the complaint portal. Obviously the higher the complaint count the more serious a reporting media takes the topic and associated complaints. I would suggest that we/ECF file as many complaints as possible; a complaint takes approx. five mins, to get attention.

The complaint portal is at https://www.bbc.co.uk/complaints/forms/

Heck we can play any game, just let us know what the rules are!
 

jova3

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I'm not reading every single post on the subject, but I wanted to add that Johnsons Creek Smoke Juice at one time contained some sort of oil(i believe tobacco oil) and was killing atomizers like crazy and they actually caught alot of flak from it. So they quit using the oil. So I just wanted to point out that oil in e-juice seems to be a no-no.

And I want to add, Johnsons Creek Smoke Juice is actually pretty good and I still buy their products.
 

Alžběta Madragana

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I've always liked the BBC, but this SUCKS.
Here's a theoritical analogy:
Some joker smokes most of his life, gets terminal lung cancer and is given 3 months to live by his doc.
So he goes home, gets his pistol out and caps himself.
What killed him?
The gun?
His own hand?
Smoking?
Trying to blame e-cigs on this is so far-fetched it's not even funny. He was already terminal to begin with, right? And what percentage of his life was spent smoking analogs vs. vaping e-cigs?
I smoked analogs for 20 years and developed a nasty hacking snot-filled cough.
I stopped the analogs and began e-cigs.
2 days later my cough was completely gone. This is 'bad' for my health??
I think not. Additionally, I could smell and taste things again, and was not so tired all the time. This is 'bad' for my health??
I think not.
As of this writing, I've been vaping 2 1/2 months now. My cough has not returned, I have no oily crap in my lungs (at least that I know of) and I can still smell and taste things just as good as I ever have. This is 'bad' for my health?
I think not.
Of course, Big Tobacco and Big Government are going to bash e-cigs, coz of tax loss, and revenue loss by (former) analog addicts.
I'd rather vape any day!
"Smoking SUCKS - Vape Tha Planet"
I live by this motto.
Just sayin'...
 

solaar

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got my reply and it didn't seem to address the concerns raised in my letter at all..... gggrrrrrrr
That is because every complaint will be "honoured" with a perfectly identical reply. As I said before, copy & paste, quite possibly automated.

All I can say is - Don't kill the messenger. Send him back to get the facts straight.
 

rolygate

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Demarko - I've not seen BT say one bad thing about them, at all. You're thinking of Big Pharma maybe.

Yep, big tobacco has quietened down because they can see which way the wind is blowing. All except Imperial Tobacco, that is, so don't buy too many shares in that one. Looks like their management is still in the last century. Still, their cigar lines will probably endure for a good while even after cigarettes have been squeezed till the pips squeak.
 
Alžběta Madragana;3055338 said:
Of course, Big Tobacco and Big Government are going to bash e-cigs, coz of tax loss, and revenue loss by (former) analog addicts.

Big Tobacco doesn't make money from the sales of drugs to treat nicotine addiction or COPD. On the other hand, over 50% of the retail price of cigarettes is directed to "public health" agencies and corporations who do.
 
Oil? Who uses oil in their eJuice? As for the most common base, PG, there are loads of studies. Since PG is the base used for vaporized medication delivary; mainly asthma and pnumonia treatment.

And why is 'healthy alternative' to analogs used instead of 'a much healthier alternative'? The former is a lie, while the latter is a fact. That little bit of equivocation will bury eCigs; we should try to ensure 'healthier' is the word used, and constantly correct when 'healthy' is used instead.
 
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