My understanding was that if you tested them on upon arrival and reported any DOA's within 24 hrs of receiving them, they would be replaced.![]()
Occasionally, you find that information in forums, often by people you should think they know. But when it happens to you, they tell you you are out of luck.
They reserve the right to send you stuff from their trashcan with that policy. You better know your consumer laws (that is, if US comsumer laws cover that kind of thing) when you order from them.
I'm not even sure I will order from them again when they offer 30% again, but sure not without that. No warranty, OK. But no protection against DOA, that's not acceptable.