Has anyone had ego/tornado battery problems?

[shortwing]

I bought the eGo from JantyUSA. I'm not sure what the battery or charger warranty is, but I do have a ticket in with them. I' m certainly hoping the charger is the problem, since they are quite a bit cheaper than the batteries. On positive note, though, I could live with buying a couple of batteries a month since I'm not spending $150 to $200 dollars a month on tobacco. As far as the button sticking, it very well could be crud or even old tobacco flakes jamming it up as I just carry in my jacket pocket. I'll try the compressed air squirt periodically and see how that goes.

I apologize for totally hijacking this thread.

 

[Remie]

I bought the eGo from JantyUSA. I'm not sure what the battery or charger warranty is, but I do have a ticket in with them. I' m certainly hoping the charger is the problem, since they are quite a bit cheaper than the batteries. On positive note, though, I could live with buying a couple of batteries a month since I'm not spending $150 to $200 dollars a month on tobacco. As far as the button sticking, it very well could be crud or even old tobacco flakes jamming it up as I just carry in my jacket pocket. I'll try the compressed air squirt periodically and see how that goes.

I apologize for totally hijacking this thread.

Wow, you just made me think of something! When I charge my batteries, I have them in one of those surge protector power strips, on the floor... next to my desk/table...

Near the fireplace, which has been getting a whole lot of use lately, and dogs...

I could be exposing the battery button to dust, dirt, ash, dog hair...

I think I'll move the strip to the desk or table top, just for good measure.

Thanks!! (and ditto - apologize for hijacking the thread )

 

[wgm]

I've had my Tornado for 2-1/2 weeks and so far so good. No button sticking and they last a long, long time. I consider myself a heavy vaper. I use a combination of the Tornado and a couple different conventional 510's throughout the day (sometimes a 901 too). I sometimes get into the third day before a Tornado battery finally craps out. At minimum I get well into the second day with the Tornado. These things are great!

Usual disclaimer... YMMV,
Will

 

[cptr13]

I got my tornado Saturday, one of the two batts was dead this morning and won't take a charge. I notified totally wicked today by email and am waiting for a response.

 

[fryfour]

ive had my tornado 3 weeks! not impressed! 1st week dead atty. second week the other atty died. sent first one back! they sent a new one for a screwdriver!!! wont fit! now both batteries are sticking! going to send back one at a time. when it works it is great!

 

[Jasonlowe]

Got my new battery today,2 weeks and one day later. working good, hope it's stays that way.

 

[Kelemvor]

I got my tornado Saturday, one of the two batts was dead this morning and won't take a charge. I notified totally wicked today by email and am waiting for a response.

try cleaning the threads of the battery, this solved my problem with one battery that did not accept the charge.

 

[River]

After over a month both my batteries and attys are still going strong. I always was a lucky guy.

Thanks forces that be, I appreciate it.

 

[NCC]

One of my two batteries arrived DOA. The onboard LED does not respond when the battery is attached to the charger. Meanwhile, the charger's LED indicates it is charging ... forever. The battery shows no sign of having a charge even after a full day on the charger. I've been in contact with the vendor, and they've made me a "make it good" offer, which I haven't yet followed up on. But, I will.

In the meantime, I'm getting in excess of a two full day's vaping off of the good battery. But, I don't use it alone. I'm pretty sure that if it were my only PV in use it would last at least a day, and then charge it at night.

These things happen. And, when informed of the problem the vendor responded. That's good enough for me.

 

[debook]

Hmmm...seems like as more of these ship out the more battery problems we are hearing about on here. Let us know how the replacement goes, I have had a Tornado for 5 weeks now and still going strong. I wonder if the larger demand is leading to quality issues for the manufacturers of these...?

 

[mwa102464]

My current situation on the EGO BATTS,,,,

Light on Batt doesnt come on when put into charger, light starts to blink, put into charger, light turns green on charger after say 2 minutes, should be charged but not in two minutes, try it, no luck keep in charger for 2 hours, try it, no luck after two vapes. Went to Jantyusa.com, filled out a ticket, Ethan responded almost imeadiately or with in a very short time, said he would take care of me know problem, first he has heard of this, sent all 5 Batts from my five pack back to him today. Ethan says I should have my 5 new batts back with in 5-7 days. Bottom line I feel as a business man, Excellent customer service hear with this company,, Ethan seems to be on his game and will take care of his customers if there is a legitamate problem and handled me with the up most respect, and I TRUST HIM..!!!!

I will post as soon as I get my package back though, and see just what he does, also will see if they though anything extra in for my inconvienance and having to pay the $5
bucs for shipping. My feeling is he will take care of me and make me a life customer of Janty and if he does I will spread the word, if he doesnt I will spread the word, this is why suppliers should be here on ECF and this is why we all should buy and purchase from approved ECF Suppliers.

MWA102464

 

[son et lumiere]

I had a problem with my rapid charger killing my batteries only making them last about an hour and a half. I smacked them both pretty hard on my desk a couple of times and one came back to the normal battery life but the other one didn't Needless to say I returned both and am getting replacements soon.

 

[tmspyder]

I had one of my 2 eGO batteries die withing 2 weeks of receiving them. I ordered from Janty so all seems well with replacement.. Took 3 days to get a response from the ticket i sent in but was told to ship it back and they would ship out as soon as they had the tracking via email from me.

On the plus side i have several alternate PV's and the other battery to use for now

 

[wenchy69]

i'm looking to buy another pv and had a tornado on my shortlist. now i'm having 2nd thoughts after reading this thread.........

 

[mwa102464]

Hey everyone I need to say something here in this thread,,,,,,

All batteries made can have some issues, even your car battery and thats a good way to describe this, or if you remember making them in science class in Jr high school science class. Some batteries just dont turn out and run the exact same as another one made the same way especially if you produced say 500,000 of them, there would be ones that where faulty. I dont know Ethan over at Janty or for that matter anyone at Janty so im not writting this for them. I believe this company has excellent service and is especially for real, Janty is the only company that puts a 6 month warranty on there Atty's know one I REPEAT NO ONE DOES THAT.!!! I am more than sure that there Batteries are very good and one of the longest lasting batteries on the market for there size, and to be honest mine really ran great when they did, better that any battery I have purchased yet for these specs. I am also sure that if anyone got a faulty battery this company with there warranties that are in place on there Atty's will replace anyones Battery who has a legitamate problem, so dont not try this company or there batteries because of say 500 Batteries out of 500,000 that went bad, IT HAPPENS, remember they are a leader here in the e-cig world on products and coming out with some very interesting things to say the least...!!! I hope this helps

 

[KingVapor]

Never had a problem with my eGo. I ordered the only type available (the black kit) near the end of the December. I've used it daily for 2 months now with no problems. The first batch from Janty had to have been near perfect, because this issue sounds like it came shortly after the tornado /multiple colors were released.

 

[NCC]

i'm looking to buy another pv and had a tornado on my shortlist. now i'm having 2nd thoughts after reading this thread.........

Why? I'm one of the people who received a defective battery. The vendor is making good on it. Any product can have manufacturing defects. Now, if the seller did not stand by their product, that would be reason for concern. But, they do. And surely the odds are against your being the recipient of a bad one.

 

[wenchy69]

Why? I'm one of the people who received a defective battery. The vendor is making good on it. Any product can have manufacturing defects. Now, if the seller did not stand by their product, that would be reason for concern. But, they do. And surely the odds are against your being the recipient of a bad one.

because i am still very new to this. not all that educated with it all just yet. i live in oz, which makes for extremely expensive shipping costs, not to mention waiting time. if something is wrong, i have to pay to ship it back and wait for ages.
i am using this forum to learn all i can and make informed decisions/choices.

 

[Dudeman]

because i am still very new to this. not all that educated with it all just yet. i live in oz, which makes for extremely expensive shipping costs, not to mention waiting time. if something is wrong, i have to pay to ship it back and wait for ages.
i am using this forum to learn all i can and make informed decisions/choices.

Honestly, the odds are in your favor to get good batteries. They sell so many that vendors can't keep them in stock for very long. The good ones outweight the bad by a longshot. Even if you get one bad battery, the long life of the other one (with the quick charger) will get you through until your replacemnt arrives. If you already have a 510, you'll have spare batteries as well.

Even with said problems, I highly recommend a TorneGO. You run the risk of faulty batteries with any PV purchase.

 

[OMB]

Wenchy69-
I'd be willing to bet money (or my Tornado) that the vast majority of eGo/Tornado owners are VERY satisfied with their purchases. I have had mine for 2 weeks...I LOVE IT!! No bat or atty problems (well, flooded attys...lol...my own fault). My bats run between 6-8 hrs depending on my activities throughout the day. Attys have been no problem, either. Great vapor, too!
I know that trying to decide where to spend on your first purchase can be very confusing/stressful. If you don't already have one, get a 510 as your 1st e-cig. When you realize how much you like it, you'll find your batteries don't last long. THEN buy an eGo/Tornado battery from Janty or TW. That 1 battery will convince you to buy more...really!