Problems with orders from FT

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ShowMeTwice

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My latest FT package, shipped via the $3.24 USPS expedited service option, arrived today.

12 days. I was amazed.

It was a different kind of FT label from what we normally see. No indication what was inside, zero contents listing (no filter or faucet ;)).

The label did have a DHL number + a USPS tracking number AND the shipper was FBM out of Bell CA 90201. FT used DHL (China to the USA) and then some service (FBM) for USPS to my home.

But as JCinFLA said using the USPS expedited service option can be risky.
 

JCinFLA

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I had 5 FT orders I was still waiting to get as of last Friday.

1st order placed May 10th (all items were shown as Ships Next Day) arrived Saturday.

All of the following was found by using PackageRadar that @zoiDman linked to. (Thank you!) I'm never going to use USPS tracking, nor 17track again for international packages. This shows so much more detail of what's actually going on with packages from China!

2nd order, placed May 10th (items with ships in 5 business days or longer) - Has shown "Processed through facility in Shenzhen EMS, China" since May 24th, when using USPS tracking. Checked it just now, with PackageRadar, and it shows it's in Burlingame, CA in the possession of the USPS.

3rd order, placed on July 10th (items shown as Ships Next Day) - Package was accepted at the Shenzhen International Express Branch on July 23rd. So much for FT's claim that it would "Ship Next Day"! Made it's way quickly through processing and shows on July 24th that it was Exported From the Departure Country at Guangzhou City.

4th order, placed July 11th (items supposed to Ship in 3-5 Business Days) - Has always said "Processed through facility in Shenzhen EMS, China" since July 20th when checking with USPS tracking. With PackageRadar, just now...it shows it was shipped/accepted by EMS on July 18th, and then "Customs Clearance Denied" 3 different times by The Shenzhen Exchange Bureau. 1st time was July 20th, then July 24th, and again on July 27th! Each time...it's left the Shenzhen Exchange Bureau, has gone to an EMS Processing Center, then another city, and then back to the Shenzhen Exchange Bureau again. As of this morning...it's back at the Shenzhen Exchange Bureau yet again...to try for a 4th time to get through their Customs there.

I don't understand why it's not being cleared! It contained nothing with a battery in it, or anything else hazardous. The only things in it are 10 syringes without needles and 6 packs of vape bands!!

5th order, placed July 12th (items shown as Ships in 7 Business Days) - Was actually accepted on July 19th by the Shenzhen International Express Branch of EMS. But shows "Customs Clearance Denied" at the Shenzhen Exchange Bureau on July 22nd! It left there and went back to the Guangzhou International Mail Processing Center...where it's been sitting since July 23rd. Again, there's nothing to cause customs denial in that package either!

So, it appears that FT isn't actually shipping packages when they say they will for the most part. Also, that many delays are being caused by the repeated Customs Clearance denials...for apparently no good reasons! :nah:
 

Wow1420

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Almost 4 months, but it finally showed up today! That's it, no more orders from China for me. One more order of coils from Lightfire and that will be it, period.


  • August 5 13:17 In transit - Arrived at the waypoint CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
  • May 15 15:09 In transit - Departed waypoint Current City
  • April 14 08:08 In transit - Departed waypoint Current City
  • April 11 13:32 In transit - Departed waypoint 45000157
  • April 11 13:32 In transit - Departed waypoint Zhengzhou Branch
  • April 11 13:03 Package accepted 45000157
  • April 11 13:03 Package accepted Zhengzhou Branch
  • April 8 10:34 Package information received China Post
 

Daniel Forsyth

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    Almost 4 months, but it finally showed up today! That's it, no more orders from China for me. One more order of coils from Lightfire and that will be it, period.


    • August 5 13:17 In transit - Arrived at the waypoint CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
    • May 15 15:09 In transit - Departed waypoint Current City
    • April 14 08:08 In transit - Departed waypoint Current City
    • April 11 13:32 In transit - Departed waypoint 45000157
    • April 11 13:32 In transit - Departed waypoint Zhengzhou Branch
    • April 11 13:03 Package accepted 45000157
    • April 11 13:03 Package accepted Zhengzhou Branch
    • April 8 10:34 Package information received China Post

    Slight difference to mine that arrived yesterday! Mine took 8 days from being shipped to get my door:thumb:
     

    zoiDman

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    Here's a Twist on my Refunded FT Order.

    I checked the Tracking right now just for Fun and this Now comes up on the R/H Side of the PackageRadar tracking results.

    YANWEN.png
     

    JCinFLA

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    2nd order, placed May 10th (items with ships in 5 business days or longer) - Has shown "Processed through facility in Shenzhen EMS, China" since May 24th, when using USPS tracking. Checked it just now, with PackageRadar, and it shows it's in Burlingame, CA in the possession of the USPS.

    The one above, finally arrived in Monday's mail.

    The 3rd, 4th, and 5th orders that I posted about last Wednesday (placed on July 10th, 11th, and 12th)....still haven't officially made it out of China yet.

    An order placed on July 28th is being delayed for another 4 days before it'll be hopefully shipped. I didn't get an email about it at all. Just found it by accident while checking my orders on FT website.

    A last order, placed on July 31st...has shipped today, which surprised me. Actually thought it would take longer! That's going to be "it" for me though. No more with FT!
     

    asharru

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    Feb 7, 2015
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    I seriously think the issue for mine is in Chicago. My most recent order that shipped arrived first, followed by the second most recent, both through Chicago. The third most recent marked arrived in The Windy City yesterday. My oldest order that shipped from Fastech is still in limbo, as is my Geekvape order that shipped from a different city in China before all the others. I'm convinced that USPS ICS is working from the top down on a massive mountain of months old packages.
     
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