I am not gonna over do it hopefully.
I told the husband there was honking in Douglas, and that it was excessive. He was like, "No, that's just the neighbors they have lots of friends." (I mention it because like, I just heard the "honk three times and turn the corner honk.)
In 24-hrs well, guess what? He returned and said "You are right." I was like, "What do you think it is?" He was like, "Drugs." I was like, "Yeah, that's what I thought." We are trying to decipher the various honks and what they mean. You'd think the cops woulda already but maybe they are all "Let it go...."
Speaking of NOT letting it go, the husband talked to our "new State Farm manager." He was being super reasonable, and the guy was JUST about to hang up but I was listening and I was like "That censored did not answer the question."
So I made the husband come out with the phone. I introduced myself as the policy holder, spouse, and title holder. I was like, l know my husband has been very meticulous with you. I would like to discuss some more overarching facts. First of all, the demo company did not even FINISH the demo before they estimated four months to fix the house. Also, as you have seen, they DECLINED the contract because of the ridiculously paltry sum State Farm offered for the rebuild. Since I assume you have been in this business for a while, you are AWARE it takes time to find a new contractor. You have to estimate a start date, you need to like, have the contractor come LOOK, prepare a BID etc. My husband did ALL that in 30 days. NO one does that in 30 days but his field of work was project management and engineering. He knows how to accomplish these things quickly AND he did it during the whole COVID mess. He literally worked on it EVERY day. YOU should be THANKING him for SAVING you money on the living expenses and disbursing it especially since the house we are getting back is a POS compared to the one we HAD. Furthermore, it is demolished to the ROOF and BELOW the home. All the plumbing, electrical and HVAC have to be redone. My husband had to get bids from THOSE contractors as well. The fact we are achieving it is a miracle, no thanks to SF Mr. New Adjuster."
Then he said, "We just need more information." I was like, that's fine and my husband has SEVERAL large boxes full because quite frankly you did not do your job so we have had to document talking to attorneys, talking to 500 house repair people and we have elevently jillion pictures of the house that your SNOTTY LITTLE adjuster refused to come look at because it was "moldy" even though she expects ME to live there and I have almost been diagnosed with COPD and COVID 19. Surely if there is not a form you can create one. I am sure it would take ten minutes. I work in a business occupation and I create forms and letters all the time .So, if you just stopped being a d
you could email my husband one, and THANK him in your email for all his hard work. I saw that house and I am telling you getting it finished in under a YEAR is a miracle. Then he was all like, "Well, I can't just create a form." I was like, "I believe that to be literally, figuratively and otherwise completely untrue. Unless you have no arms, and even then there is AWESOME dictation software so YOU CAN MAKE A FORM, if you are, as you say, to be discussing it with some other manager, sit down with that person and make something."
So that was debated for a while. I lost. He mentioned "my adjuster" we have asked for her to be removed since she hung up o the husband' and I told the guy she had BETTER not be involved.
Then I told the guy I had been off work thanks to COVID and me and the husband were broke. I asked the guy if he wanted me to have COVID and be HOMELESS. I asked him if that was SF's AIM in life to increase the homeless population as I had run into several people who were homeless. He was like, "No, of course I don't want you to be homeless." I was like, "Well you could just call our contractors and get an end date that is how it worked with a competent adjustor who did not hate us. YOU and YOU alone have the POWER to end the possibility of my HOMELESSNESS. Then he was like, "I can't." So I was like, "Okay cool so tell me what to do then, tell me where to go so I don't get homeless." He was like, "Um, um, um."
I ended on a sweet note, "We have talked to so many attorneys and the Insurance Commissioner. They have practically BEGGED us to take this case. We have been loyal to SF for over a decade, although NOT anymore. That is OVER. But we don't want the hassle of reporting you, although we will if we have to."
Then he asked if we were recording the conversation, we have been for months. I said, rather sweetly, "Sir, it doesn't really matter. There are two of us and one of you and certainly, we can't say WHO might be recording this the husband is on the FBI watch list (he is for some Banking ATM thing and then he (accidentally but still) filed his taxes on the back of some Bill Clinton testimony he had lying around we got audited 3 years in a row, I made him go to electronic filing. LOL)
In any case, yeah I implored him deeply. Those conversations are kind of fun. I really enjoy leading evil horrible people down the garden path until they are stammering "Um um." You can't do it too much or they turn on you like evil wolves but like, the new guy needed to be broke in. Dude.
I am a chipper little person today. Not do to much! LOL
Anna