Well the site did say that there is a 30 day money back guarantee. I read a few reviews and it sounds like it's a cheap model that was rebranded. Poor battery life expensive carto's that don't last long and everyone has the same problem with shipping times. So if she is going to re-order carto's make sure she orders with three weeks in mind.
this is very true. before my friend gave up on vaping, i tossed him a few cartos while he was waiting on an order.