VaporShark rDNA
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I just really like the whole (perceived) quality of the Flask... And the fat-daddy 510!
Heh. I'm right on the line...I ordered early on the 16th lol
Well lookey what we have here! Just cleaning up my vape-junk and foud this spool that I ordered with an Ithaca clone that I ended up never using... This will add nicely to the 100' of 28ga that I received from temco...
I'm amazed how impatient peeps can be.
It isn't impatience it's a broken promise... Let your "yes" be ur "yes" etc...
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Really good question! I'm hoping they thought of that also lolSpirometry:14480653 said:
It shouldn't. Palm came out with one of the first inductive charging system and used magnets to position their phones perfectly on the charger.
It's a pre-order for an item that's under 200 bux. It is in VaporShark's best interest to get a quality product in our hands ASAP. At this pointI have no doubt that is exactly what they are doing.
Here's what irritates me the most. If you have my money I shouldn't be chasing you down. Upsets happen, mistakes can be made. I want to know when it happens and why it happens. A message displayed on facebook is the equivalent of passing the buck. I'm not saying call us individually but at least an Email to not only convey the message of a delay but sincerely apologize for the issue. That's what i do at work when something comes up. I contact them and explain my part apologize for the inconvenience then ask for some semblance of good faith in moving forward. With everything I have heard from sharkskins to ship times i do not have much faith in them and as excited as I was to be on the pre order list for a highly spoken of mod i can say that feeling has left. The P3 has released and there are numerous other DNA 40 mods that i could receive which are just as highly spoken of. I don't mind a bump in the road here and there but when the road is under construction I finding myself looking for the exit.
I can understand the outrage but it seems a bit narrow minded.
The vaping industry, while in the billions, is made up of many small companies with a few large ones. VS is not one of the larger companies and they have a niche product. Can they do things better? Most definitely. From what I've seen, they seem to be doing the best they can and I'm sure they'll learn from their mis-steps but to expect the level of professionalism and CS of a bigger company is a bit silly. They're talking about 500 devices on the first shipment, not thousands. They're not that big. If you can't/won't wait for these delays, you can buy a number of other DNA 40 devices like you said.
I am interested in how they'll handle the early sales of rDNA 30 skins bought by perspective rDNA 40 owners. From what I've seen on their facebook page, I think they'll do the right thing and swap them out or give refunds. I don't agree with them using facebook as a medium to connect to their customers (again, what a small company would do) but it's better than nothing. Yes, they should've e-mailed people that pre-ordered to update them but mass e-mailings are not as simple as going to an e-mail client and sending out an e-mail, especially hundreds or thousands.
Getting angry and having a mob mentality about this is really silly. Get over it and have some patience.
The vaping industry, while in the billions, is made up of many small companies with a few large ones. VS is not one of the larger companies and they have a niche product. Can they do things better? Most definitely. From what I've seen, they seem to be doing the best they can and I'm sure they'll learn from their mis-steps but to expect the level of professionalism and CS of a bigger company is a bit silly. They're talking about 500 devices on the first shipment, not thousands. They're not that big. If you can't/won't wait for these delays, you can buy a number of other DNA 40 devices like you said.
I am interested in how they'll handle the early sales of rDNA 30 skins bought by perspective rDNA 40 owners. From what I've seen on their facebook page, I think they'll do the right thing and swap them out or give refunds. I don't agree with them using facebook as a medium to connect to their customers (again, what a small company would do) but it's better than nothing. Yes, they should've e-mailed people that pre-ordered to update them but mass e-mailings are not as simple as going to an e-mail client and sending out an e-mail, especially hundreds or thousands.
Getting angry and having a mob mentality about this is really silly. Get over it and have some patience.
Strongly disagree... It's about customer service and communication no one is having a mob mentality... Just the handling of this is all wrong... I manage a retail business and this is NOT the way you're supposed to handle these things... And in my business we sell everything from 11.99 to in the thousands and we still call on everything
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I agree with you KTM for the most part but, there's always a "but", they should have already learned about this from the dna30 delays, the wrong batteries etc.. I wouldn't cancel my order or anything but being a small company or not, they knew the shipments were going to be delayed and they left the same shipping date up on the website. I can only conclude that they did this knowingly because they feared if they put the actual ship date up they might have lost some sales. Maybe that is completely wrong to assume that but the only other reason would be sheer incompetence which is equally troublesome. I will not cancel my order with them and I wouldn't advise people to stay away from them but I would caution any friends who were thinking of making a purchase.
Lol tbh the only thing I'm bummed about right now is the skin. Emailed and FB message them. Radio silence.
I have a feeling they'll be willing to swap out, but yeah imo it should be a given in the first place
Owell! Picking up a flask today wheeeeeee
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I have a feeling they'll be willing to swap out, but yeah imo it should be a given in the first place
Owell! Picking up a flask today wheeeeeee
Burping out loud using Tapatalk
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