VaporShark rDNA
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So as stated earlier in the thread "I treasure my mods" and look after them as best i can. Due to living in a humid climate, this is what happened after a few months of use with a shark skin:
In my opinion this damage was beyond my control and i thought VS would have thought the same and possibly refinished it for me, or at least put a warning up that their device suffers in certain climates... they did none of this. I sent them an email with photos explaining the situation, this was their reply:
"The damage to the paint on your device is due to the nicotine in the e-liquid corroding the paint. It can also be due to the humid conditions in your area (the only other time I have seen this issue arise is in coastal areas where the salt from seawater can lead to damage). The paint is not covered by our 4 month warranty and I can verify that this kind of damage is not due to any QC situation.
-Victor"
So i guess i will offer a warning to those that live near coastal waters in humid conditions - dont purchase the VS until they work out a suitable means of painting their devices.
I decided to rectify the situation myself, still needs some work, but here it is so far.
Edit: Funny though - The Vaping Greeks wife, dropped and abused her VS mod and as soon as he posted a picture of it, VS offered to refurbish her mod and upgrade the 510 connection.
Watch from 7min 30sec https://www.youtube.com/watch?v=qMbawZP8hzE
In my opinion this damage was beyond my control and i thought VS would have thought the same and possibly refinished it for me, or at least put a warning up that their device suffers in certain climates... they did none of this. I sent them an email with photos explaining the situation, this was their reply:
"The damage to the paint on your device is due to the nicotine in the e-liquid corroding the paint. It can also be due to the humid conditions in your area (the only other time I have seen this issue arise is in coastal areas where the salt from seawater can lead to damage). The paint is not covered by our 4 month warranty and I can verify that this kind of damage is not due to any QC situation.
-Victor"
So i guess i will offer a warning to those that live near coastal waters in humid conditions - dont purchase the VS until they work out a suitable means of painting their devices.
I decided to rectify the situation myself, still needs some work, but here it is so far.
Edit: Funny though - The Vaping Greeks wife, dropped and abused her VS mod and as soon as he posted a picture of it, VS offered to refurbish her mod and upgrade the 510 connection.
Watch from 7min 30sec https://www.youtube.com/watch?v=qMbawZP8hzE
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I live by Lake Erie and it's always humid. I suffered the same fate as you as mine started peeling after a few days us using it. Vaporshark also did not honor a warranty exchange or refund. Although, I like the polished look but I wonder how possible would it be to repaint it without taking it apart.So as stated earlier in the thread "I treasure my mods" and look after them as best i can. Due to living in a humid climate, this is what happened after a few months of use with a shark skin:
In my opinion this damage was beyond my control and i thought VS would have thought the same and possibly refinished it for me, or at least put a warning up that their device suffers in certain climates... they did none of this. I sent them an email with photos explaining the situation, this was their reply:
"The damage to the paint on your device is due to the nicotine in the e-liquid corroding the paint. It can also be due to the humid conditions in your area (the only other time I have seen this issue arise is in coastal areas where the salt from seawater can lead to damage). The paint is not covered by our 4 month warranty and I can verify that this kind of damage is not due to any QC situation.
-Victor"
So i guess i will offer a warning to those that live near coastal waters in humid conditions - dont purchase the VS until they work out a suitable means of painting their devices.
I decided to rectify the situation myself, still needs some work, but here it is so far.
It looks like the problem is not the coating itself but a problem with adhesion to the alloy case. VS is I believe an aluminum alloy. Aluminum is noted for paint adhesion problems. Not saying you couldn't do better but it's going to take some effort, a manufacturer should do better. I believe the rDNA 40 uses a different coating.
I believe customer shipping would commence sometime this week. Last week a batch of the v4* models were shipped to their vendors.
*With the three upgrades
I'm disappointed as well. It's built so nice. This is what they told me after I asked them about the paint chipping:
"We do not offer warranty repairs for cosmetics. I'd recommend getting a skin for your device to prevent further damage."
Paint issues seem to be a pretty well known issue so on the VS so id assume so.
Cerakote is absolutely one of the better options, dont know why they dont do...oh wait yes I do, it isnt cheap in comparison.
I love Cerakote though, done enough of my guns to know how awesome it is.
I'll HAVE to look into them working my XDM. Thanks for the option.
You can send it out to get done. I'd probably take everything out first though.
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