XvoStick users?

[drippaboi]

Mine does stick up quite a lot
View attachment 499635

That does make sense but I know some of their ministicks had a problem with firing because of a bit of paint or something on the top of battery cap threads - I might just order a different battery to try (I only have AW's at the moment) - I did mention the batteries I was using in my email but they are quite new (I think) so they may not have experience of them. Thanks everyone for support and help - I'll let you know of any further developments

Can you show a pic with the battery cover off please?

It looks like the fitting the battery cover threads in to is coming out of the mod?

This is how my battery cap looks when not fully down

Without the battery cap

 

[Katdarling]

I'm not even sure if this pic is helpful or not......

It's with an Orb inside tho, so I'd expect that height on the cap.

Will try an AW and pic. Back in a bit.

 

[Katdarling]

 

[kates]

You're right! - the inner ring was attached to my cap. If I screw that into the body - the cap sits perfectly flush (- so it's not the battery then)...and still no connection

I'm almost regretting starting this thread, and drawing attention to the mod.

To anyone who purchased because of me, and is having problems, please accept my very sincere apologies. I truly am sorry.

Don't feel bad - I was really interested in this from when it first came out - I love small, side by sides - so I would have purchased anyway. Hopefully it will be replaced and then all work perfectly

 

[aheatedatom]

You're right! - the inner ring was attached to my cap. If I screw that into the body - the cap sits perfectly flush (- so it's not the battery then).
View attachment 499672

Don't feel bad - I was really interested in this from when it first came out - I love small, side by sides - so I would have purchased anyway. Hopefully it will be replaced and then all work perfectly

Aha! That explains that bit.

I don't think that inner ring should be coming out at all...given that it is, perhaps that's part of what's wrong with your mod- not assembled properly and you therefore are not getting a complete connection somewhere in the circuit.

 

[Katdarling]

Aha! That explains that bit.

I don't think that inner ring should be coming out at all...given that it is, perhaps that's part of what's wrong with your mod- not assembled properly and you therefore are not getting a complete connection somewhere in the circuit.

This ↑, kates. NOT that I know, as I have truly zero expertise in this area, but it does make sense to me. Total sense. Good catch, aheatedatom!

Please keep us posted on Mini's communications, kates. And again, I'm so sorry you had to go thru this.

 

[drippaboi]

You're right! - the inner ring was attached to my cap. If I screw that into the body - the cap sits perfectly flush (- so it's not the battery then)...and still no connection
View attachment 499672

Don't feel bad - I was really interested in this from when it first came out - I love small, side by sides - so I would have purchased anyway. Hopefully it will be replaced and then all work perfectly

I agree Longo ... not need to feel bummed. If anything it's great this thread is here to help those who would buy anyway. In fact, I'm loving how nit-picky the folks posting here have been - dunno how many times I've had a problem with a mod but since everyone else's is so wonderful I figure it must just be mine and I don't end up posting about it.

For the most part I knew what I was getting into when I bought and decided it was worth the risk. That being: buying direct from a foreign manufacture instead of a US based retailer and rolling the dice hoping for a perfect DNA40 board. Although mini's support hasn't quite lived up to my expectations I'm still very happy with this Mod.

I really want to pick up a Merkava as well, but I'm still fighting with mini-ecig about my MiniDrip so I'm wary

ETA: Although I do appreciate the support from all you fine folk!

 

[NotSoMini]

My charger does not work quite right either (i think it has to do with my Anker charging block). I decided to skip mini-ecig and go straight to Evolv. I'm still waiting for a response after I pushed back to their first response.

I have the Anker E7 external battery pack. I use it sometimes with my Vapor Shark rDNA40 and it works. The VS rDNA40 has zip charging which is one of three of features VS announced around mid-December 2014 when there was a delay in getting the units shipped so may not be on the Xvo version. The rDNA40 has a red light when charging and changes to green when completed again more than likely unique to the rDNA40. I just charged my rDNA40 with the Anker. When it was done the battery measured 4.2V on my wall battery charger so I know it works. I do not have my Xvo yet so cannot verify that it works with it.

 

[drugarth]

wow...sorry to hear about all the troubles....they really need to step up the QC before sending them out. Is there any1 who didn't have issues? It seems I got lucky with just a rattly and spinning button, for the rest the device works flawlessy...such a shame for such a fine Mod...I do hope it all gets resolved quickly.
I don't understand why they don't just exchange them rigth away if a faulty device is delivered, it's not a $50 device we are talking about here...premium price demands premium service...some quick checks I can live with, but not asking the customer to take a $300 (including shipping and tax) device apart....

@kates :I would just demand a return..I know it's a PITA, but the device seems to have multiple issues...that's not acceptable

In regard to the battery cap: I use Samsung 25R and my battery cap sits flush.

Concerning the Merkava: I really like it, I am a noob in coil building and it is my first RTA but all my coils and wicking did work great at first try (even my very first try ever on a build)...so it's really easy to work with, also great taste. I do have a slight issue with the threading of the chimney though...it is not a smooth as it could be...

 

[roxynoodle]

I think I'm pretty well convinced to keep my money. I feel for everyone having problems.

 

[Katdarling]

I don't understand why they don't just exchange them rigth away if a faulty device is delivered, it's not a $50 device we are talking about here...premium price demands premium service...some quick checks I can live with, but not asking the customer to take a $300 (including shipping and tax) device apart....

Oh dru, this is it, in a nutshell.

And I wish with all my heart that Mini would see this, read it slowly, and take it to heart.

For those who might have a problem initially, my heart goes out to you, truly. If you simply hit that fire button, the device is now "used". It will not be exchanged for a new one, altho they will repair it. Should you have the ability to take it apart, welp, that's great. But (@ Mini), not all of us do, or want to.

Should I have any additional issues, I have no idea what I'd do. I will not be taking it apart, and that's for sure. Nor will mine be returning to the Holy Land for any reason whatsoever. DPL's? Nope, not a chance.

 

[kates]

I agree with everything said – I think it’s a QC issue.

I run a (very small) designer/ maker online business and I do my best to never have any contact with customers (unless it is for them to tell me how pleased they are). Of course sometimes things go wrong no matter how carefully I make things up so I do understand that it is frustrating for both sides. I think the long, long wait for it doesn’t help - so a more realistic shipping estimate would help manage those expectations – and an additional hour or less checking each mod before it goes out would save all the time answering emails and checking/ repairing if returned.

To be fair to mini they have responded very quickly to me (so maybe have learnt that lesson from previous dealings). I emailed on Saturday – not expecting to get a response until Monday but got a couple back yesterday (Sunday) so I can’t fault them on that score. Also, to be fair, their next email probably would say to return it after checking the atty plate – I’m very impatient and wanted to make sure there was nothing else I'd missed and so have been checking every possibility.

The biggest pain for me is the additional postage cost/ time if anything goes wrong and it needs returning but I was aware of that when I bought it (and it’s something I also have to take into account every time I buy anything from the USA). So...I am about to email them and tell them I am returning it for repair/ replacement and will get it in the post today. Hoping it will all become a distant memory in a long & happy kate/xvo relationship. I will let you all know the progress....

Really helps to come here and troubleshoot so a really big thanks to all

 

[DPLongo22]

Oh dru, this is it, in a nutshell.

And I wish with all my heart that Mini would see this, read it slowly, and take it to heart.

For those who might have a problem initially, my heart goes out to you, truly. If you simply hit that fire button, the device is now "used". It will not be exchanged for a new one, altho they will repair it. Should you have the ability to take it apart, welp, that's great. But (@ Mini), not all of us do, or want to.

Should I have any additional issues, I have no idea what I'd do. I will not be taking it apart, and that's for sure. Nor will mine be returning to the Holy Land for any reason whatsoever. DPL's? Nope, not a chance.

The most likely scenario would be us selling one (them?) off for a song, to someone who has either the patience to deal with them, or the capability to do the fixes required themselves. I'd hate for it to come to that but it's true, as Kat said, they won't be traveling the Atlantic again on our dimes.

I agree with everything said – I think it’s a QC issue.

I run a (very small) designer/ maker online business and I do my best to never have any contact with customers (unless it is for them to tell me how pleased they are). Of course sometimes things go wrong no matter how carefully I make things up so I do understand that it is frustrating for both sides. I think the long, long wait for it doesn’t help - so a more realistic shipping estimate would help manage those expectations – and an additional hour or less checking each mod before it goes out would save all the time answering emails and checking/ repairing if returned.

To be fair to mini they have responded very quickly to me (so maybe have learnt that lesson from previous dealings). I emailed on Saturday – not expecting to get a response until Monday but got a couple back yesterday (Sunday) so I can’t fault them on that score. Also, to be fair, their next email probably would say to return it after checking the atty plate – I’m very impatient and wanted to make sure there was nothing else I'd missed and so have been checking every possibility.

The biggest pain for me is the additional postage cost/ time if anything goes wrong and it needs returning but I was aware of that when I bought it (and it’s something I also have to take into account every time I buy anything from the USA). So...I am about to email them and tell them I am returning it for repair/ replacement and will get it in the post today. Hoping it will all become a distant memory in a long & happy kate/xvo relationship. I will let you all know the progress....

Really helps to come here and troubleshoot so a really big thanks to all

You're a good person, Ms. S. I hope Mini appreciates you as much as is clearly deserved.

Believe it or not (and I've NO idea why) I'm optimistic for you.

 

[DPLongo22]

I think I'm pretty well convinced to keep my money. I feel for everyone having problems.

Only a fool would argue, Roxy. And while I might often be foolish, I'm no fool.

Well - not MOST of the time, anyways.

 

[k2zs]

This makes me sad....

I REALLY like the looks and design of the Xvo and on more than one occasion, I've had either the standard version or the LE version in a cart at VapinArt. Now, given all it's reported issues, I think I'll pass on purchasing one.

 

[DPLongo22]

This makes me sad....

I know that feeling.

 

[kates]

You're a good person, Ms. S. I hope Mini appreciates you as much as is clearly deserved.

Believe it or not (and I've NO idea why) I'm optimistic for you.

Thanks - but just to clarify - I think everyone deserves a chance to put one problem right - but after that a completely different side of me takes over

 

[aheatedatom]

Yes indeed -you were right and I was wrong - sorry about that!

Here's an email I just sent to evolv:

----
Hi there,
I have a question about my dna40, and I couldn't find the answers on this site or elsewhere.

I find that I start getting the 'weak battery' warning around the point that the display is showing about 50% on the battery bar. I'm experiencing this with both an LG HG 2 (rated for 20amps) and Samsung 25r (also 20amp rating), both batteries have fewer than 20 cycles in their lifetime.

I also find that when this happens if I measure the battery voltage they've got 3.6-3.7 volts remaining.

Is this expected behavior? Is the DNA 40 just very conservative with the battery? At what voltage should I expect the DNA 40 to stop being able to pull full power from these batteries? (and, should the battery indicator not be nearly empty when that happens?)

Any explanation of what's going on internally with the software would be very much appreciated!

---​

I got a reply from them today. Shown below. I don't want to mail this thing to israel for this issue but I do want to get more from the batteries. I guess I'll ask evolv if I can test their theory with a multimeter. Has anyone opened their xvostick up yet and are all the solder connections pretty accessible?

---
The cut off is 3 volts on the DNA 40, if I remember correctly. This is measured under load, so the static voltage I'd expect to be higher but not that high. What type of mod are you using? We've seen issues in certain mods where the battery connection is not great out of the box or gets worse with time.
---​

 

[Katdarling]

Turning a frown upside down hasn't often been the case when dealing with this mod, in this thread.

However, after a LONG and ARDUOUS path, my little black Seatbelt (ordered July 4, 2015) (4 july 2015 for kates ) has returned to her forever home, and I am PLEASED!

So let's see.... someone help me out here (my abacus needs to be charged)... HOW many days is this?

It's been QUITE the journey for the lil black Seatbelt. 3 international flights and 3 domestic flights. He's certainly seen more of the sky than I ever have.

Hopefully, with all we've gone thru (ALL of us, not just DPL and me), this might bring a little smile to your face.

I know I'm sure grinning, BIG TIME!

 

[godfatherI]

Wow! Just stopped back by and a ton of posts about issue. For a ~$250 mod, this is 100% unacceptable especially because it has been around since february.

Great mod though and worth the risk. Just roll the dice with vapinart. Plus, you get the LE that looks awesome.