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v1John

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I emailed Martinez with the pics you sent nicotime. Lets just say, he's not happy and doesn't know where that version came from.

doesn't know where where that version came from? it came from not fixing the problems since R1 and R2

the whole royal smokers has had that problem for a long time, it was addressed at ECF during R1 and R2 that they need to know what gets sent out the door.

why would they act like it's a new problem

_______

thanks for the video, I was going to ask what's the best way to open them to see if they're putting glue in them

I may have glue in some r2 and r3, I remember the needle feeling a little sticky a few days ago.
 
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br5495

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Maybe its faucet packing BR!

Who knows. Maybe its rope-a-dope.

I have some material that looks identical to the sheet of stuff in your video. Looks like the same size and thickness. It's in an after market cartridge for an e-cigar. I tried it around the cup. It stops the leaks, but I don't think the wick picks up quite as well as it should. I can stand it upside down without any of the usual parts installed and it does not leak.
 
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naviathan

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Thanks...I'm just not sure what do do at this point...do I sit here and take each one apart to see what it has inside and fix it myself...do I get Paypal and credit card involved...It would be a PITA shipping them back and probably at my expense then wait another month for maybe the same thing...dunno!! I do think you should get what is advertised and if you dont a decent company would take the cost hit for their problems...especially coming direct from the manufacturer.

I highly advise against the paypal route. That will only get you on a black list with them. Martinez was very hesitant to offer paypal to begin with.
 

v1John

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nicotime, your test of the glue was not really at the right temperatures,

We know that the cup can be easily stabilized, if that's what they pretend to be trying to do they can use a permanent metal cap, and a cleaner liquid reservoir:

10wmhzl.jpg


-----------

Testing for plasticizer leaching also would require every juice possible, I think Scott mentioned atomic cyanide, and it's hard to tell if they even use the same glue, there have been reports of chemical tastes and hairspray as well.

Has the company explained to someone what the material compositions are? Quick1 mentioned that Lipton already did months ago, and I was wondering if Royal Smokers has explained to someone? The glue in R1 and (R2 I think) is sometimes greenish and awful smelling, what is in those? It may be better if they tell someone here what's in the cartos, so the FDA doesn't have to do it.
 
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br5495

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nicotime, your test of the glue was not really at the right temperatures,

We know that the cup can be easily stabilized, if that's what they pretend to be trying to do they can use a permanent metal cap:
What makes you think that the test was not at the right temperature?

The battery will be shorted if there is nothing but a permanent metal cap as you suggest.
 

br5495

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because he said he just let it sit

the metal cup which holds the ceramic cup from the upper rim does not short anything
because he said he just let it sit? That doesn't make a lick of sense.

You are right about the metal cap. I was wrong. I forgot that you also had a permanent metal cap on top.
 

zoiDman

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Well I just got an email from Martinez that I did not get the R4 and nobody has yet...and Linda was wrong.

I dont know what version they are but I guess I got a little of each of the failed versions...pot luck...all I know is that when I bought them they claimed to be no filler and no glue...I payed with a credit card thru Paypal so I'm not sure which course I'll take yet.

I my opinion there is only two things to do.

Tell e-Liquid.cn that you did not receive what you ordered and you want a Full Refund.

Or Tell e-Liquid that you did not receive what you ordered and want a Full Replacement.

Either way I would have some serious concerns about using a carto that has Hot Glue in it.

----------------

Is it me or does RS/MiT have Rectal Cranium Inversion (Head up their ...)?

I started this thread because I thought with a few comments from some ECF members that RS/MiT would figure out what is wrong with their product and fix it. I didn't in my wildest dreams think that it would take 2,700 to get to where we are right now.

It’s like we are taking 2 steps forward and three steps back.

All this while I have 13 brand new cartos setting in a box that are unusable because the threads are smashed. 13 out of 30 unusable. And the other 17 I had to mod to keep from ruining Another one of my batteries. I keep hoping that some revision will come down the line that will work so I can contact e-Liquid.cn and request that they replace them.

The thought that a company who has had so many problems with a product, that has received so much FREE design help from this thread, continues to receive FREE beta test from ECF Members and who continues to take our money would send a carto with Hot Glue in it is beyond me.

I know full well that a mistake can happen in manufacturing. But this is a Constant stream of one after another. Enough is Enough.
 

nicotime

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nicotime, your test of the glue was not really at the right temperatures,

We know that the cup can be easily stabilized, if that's what they pretend to be trying to do they can use a permanent metal cap, and a cleaner liquid reservoir:

-----------

Testing for plasticizer leaching also would require every juice possible, I think Scott mentioned atomic cyanide, and it's hard to tell if they even use the same glue, there have been reports of chemical tastes and hairspray as well.

Has the company explained to someone what the material compositions are? Quick1 mentioned that Lipton already did months ago, and I was wondering if Royal Smokers has explained to someone? The glue in R1 and (R2 I think) is sometimes greenish and awful smelling, what is in those? It may be better if they tell someone here what's in the cartos, so the FDA doesn't have to do it.

v1..if you mean the melting test..that was just to show that it was in fact hot glue...if you mean the soak test...I just wanted to see if the glue would soften or deteriorate under extreme alcohol presence...which it did not...of course I have no way of knowing if anything leeched out. I did look up an MSDS on a typical 3M hot glue and one of the components is that polyolefin wax.
ETHYLENE-VINYL ACETATE POLYMER 24937-78-8 40 - 50 by Weight
HYDROCARBON RESIN 68478-07-9 30 - 40 by Weight
HYDROCARBON RESIN None 10 - 30 by Weight
POLYOLEFIN WAX Mixture 10 - 20 by Weight

I will contact Martinez about he problem...although I'm sure he watches this thread as he emailed me this morning about the error and I have never contacted them about it yet.

Nav...as far as getting on a black list with them...I would hope that they would not want to be on MY list as I can make my own stuff and I am on several forums...but I like to be diplomatic most of the time...I too hope it wont come to that.

People have to understand also that a wick will need time to re-saturate no matter what configuration its in...unless its force fed. On these its does it quicker just by turning the mouthpiece down to get the juice closest to the coil. Loosening the braid of the wick also helps.
 

Quick1

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Thanks...I'm just not sure what do do at this point...do I sit here and take each one apart to see what it has inside and fix it myself...do I get Paypal and credit card involved...

Check on the time limit for filing a dispute. Paypal and your credit card (paypal limit will probably be shorter). Don't miss the deadline unless you have the resolution in hand. You can always cancel an open dispute if they resolve it. You cannot file a dispute past the deadline for filing.

It would be a PITA shipping them back and probably at my expense then wait another month for maybe the same thing...dunno!! I do think you should get what is advertised and if you dont a decent company would take the cost hit for their problems...especially coming direct from the manufacturer.

Get real. The minimal resolution would be

"We are sorry for any inconvenience this may have caused you. Please dispose of the items sent you by accident. These are not production product and should not be used. Per your instructions, your order for the R4 units will be shipped as soon as they are available. Please reference this new order number to check on delivery status. We value your customer loyalty and appreciate your business. If you have any further questions or concerns in this matter please feel free to contact me personally."

and maybe even "Please accept this gift certificate for $xx.xx to use towards anything on our website".

I highly advise against the paypal route. That will only get you on a black list with them. Martinez was very hesitant to offer paypal to begin with.

Yea, right... "You file a dispute, we'll break your kneecaps". So you're saying that if he files a CC dispute he won't get on their black list? lol. But I have the same advice. Don't go the paypal route cause they usually suck at disputes outside of eBay transactions. Paypal's dispute resolution is basically "did you get stuff or not". Go the CC route if they don't respond in a few days or if you're coming up on the dispute filing time limit. Which ever comes first.
 

zoiDman

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You Don't file a Paypal Dispute or Contact your Credit Card company.

You send them an e-Mail and give them the oppertunity to make things right. When I say right, I mean not on your next order, now.

If you buy something over the internet and there is a problem with it, it is not unreasonable for the seller to ask to send it back to them Before they issue a refund.

If e-Liquid.cn does require you to send back these rev"?" whatever cartos to get a refund or a replacement then that is what it is.

But I will make sure that people are aware of just what must be done to get a refund/replacement when RS/MiT/e-Liquid.cn makes a mistake on their end.
 

William W

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ECF Veteran
You Don't file a Paypal Dispute or Contact your Credit Card company.

You send them an e-Mail and give them the oppertunity to make things right. When I say right, I mean not on your next order, now.

If you buy something over the internet and there is a problem with it, it is not unreasonable for the seller to ask to send it back to them Before they issue a refund.

If e-Liquid.cn does require you to send back these rev"?" whatever cartos to get a refund or a replacement then that is what it is.

But I will make sure that people are aware of just what must be done to get a refund/replacement when RS/MiT/e-Liquid.cn makes a mistake on their end.

I think most chinese companies will require you to returned the items at your own expense (even though it's THEIR mistake) before they replace it. I recently had that experience with SLB.
 

nowhereman

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Yes I got them at eliquidcn.

Cartomizers Edition 2 R4 XL ?

I didn't think the revision 4's were out yet.

I think you guys may be out a few bucks !

DOA Warranty (Guaranteed to fit and work as advertised) CE2 are

NON-REFUNDABLE and we will not accept returns on them due to sanitation reasons.
 
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