Talk about bad customer service! Esmokey who is a rep for this supplier actually had the nerve to say that I was too cute for him to answer my questions regarding the epuffer site claims. The homepage of their site claims:
"The Electronic cigarette is a high tech product developed to provide smokers with a clean alternative to smoking. It contains, no carbon monoxide, no tar, and no cancer-causing chemicals. You will still be smoking like you do normally, and you will still be getting a nicotine dose, however you wont be breathing in cancer causing carcinogens, and other 4000 chemicals. This sounds to good to be true, but thanks to modern technology, scientists have created the cigarette of the future, and is here now, available to order online and get delivered right to your home."
Their page on the mini also states:
"Description
The ePuffer Elite MINI penstyle electronic cigarette is a high tech product developed to provide smokers with a clean alternative to smoking. It contains, no carbon monoxide, no tar, and no cancer-causing chemicals."
Now, perhaps I'm wrong, but it is my understanding from these forums and from reputable suppliers that I have purchased from and spoken to, that e-cigarettes have not gone through enough research and testing to be able to make any claims to safety. If epuffer has done this research, as esmokey has stated in another thread that they have and that this research is the reason for epuffer's prices being so much higher than other suppliers, then why is it that when I ask for the results and data from these tests that the only response I receive is that I am "too cute" for him to address my questions? It is representatives like this Esmokey guy that will end up giving the entire e-cigarette industry a bad name and hurt reputable suppliers on here like Puresmoker, Litecigusa, TheSmokelessShop and others. So, there you have my epuffer review. Based on the way this guy has conducted himself on these boards and the demeaning way he has addressed me, I would have to say that epuffer.com's customer service is definitely lacking. They should find a new person to represent them on these forums if they expect anyone to take them seriously.
One last question for epuffer as well: Their site states the following
"ePuffer Nicotine Strength Level
(Z)ero 0mg, (L)ow 0.6mg, (M)ild 1.1, (H)igh 1.6mg, (ES)trong 2.4"
Now, in my research I have found that the comparable nicotine levels are 0mg, 6mg, 11mg, 16mg and 24mg. So do they have incorrect dosage information on their site or are they really charging that much for such low levels and ripping their customers off?