Spectrum has a real doozy too. Very high tech electronic phone maze. They know everything you do. You call and eventually get to a branch that says, "I see you had a tech visit today, is this what you want to discuss?". Then a little later I visited their website to look at past bills to see what my cable package was. I call Spectrum a little later and the question was, "I see you visited our website, is this what you want to discuss?" Next time I'm gonna take a dump before I call and see what they say.