damn! i was affraid something like this would happen... hope intaste changes their description by the time i order. i'm almost scared to ask but, how much was the duty? oh sorry i see now it was 23.17 for HST and duty. not too bad but still....
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damn! i was affraid something like this would happen... hope intaste changes their description by the time i order. i'm almost scared to ask but, how much was the duty? oh sorry i see now it was 23.17 for HST and duty. not too bad but still....
Jist got my 2x Lite's. Also got hit by customs here in the Philippines for a little over $100. Really regretting that I didn't tell them to lower the declared costs. 
Other than that the Lite is great! Craftsmanship is excellent (this is my first kayfun).
Other than that the Lite is great! Craftsmanship is excellent (this is my first kayfun).
Still waiting for my second shipment from intaste. Still getting the run around/canned response emails too. Havent heard back from Steffen Nothacker yet either.
Not too happy with these guys at this point. I understand issues...but I expect at least a direct answer when I ask for one. Nothing pisses me off more than getting some BS run around "we're doing our best" emails. Just tell me what the deal is and when you can resolve it. That's all I want to hear...not "we hope that we can re-ship as soon as possible. We are very sorry for this. This happens the first time. We do all we can to solve the problem.".
YARG!!!
Not too happy with these guys at this point. I understand issues...but I expect at least a direct answer when I ask for one. Nothing pisses me off more than getting some BS run around "we're doing our best" emails. Just tell me what the deal is and when you can resolve it. That's all I want to hear...not "we hope that we can re-ship as soon as possible. We are very sorry for this. This happens the first time. We do all we can to solve the problem.".
YARG!!!
Uh oh... thant doesn't sound good, did you have a bad experience with digitalsteam before?
I thinks its on DHL's hands now, hopefully they wont need to call to schedule delivery (I used old phone number when registering at DS)
Hopefully someone will be there to sign for it since I work second shift and usually sleep untill noon.
Makes it hard to prepare for it with no tracking number.
Here's the response I got at 2:15am...
This whole thing has been very frustrating. I just want to know when they expect to ship my product.
I received that "...we can of course pay you the money back" mail too the moment I emailed them on day-1. And they actually credited my Paypal A/c (the value of the Drip-Tip) when I had an OD mismatch issue with an additionally purchased Drip-tip.
Same email. Im very heated with them at this point. My last email was not very friendly, if you know what I mean
I let them know not to send me any more of that canned crap. I want either a) tracking number, or b) my money back by the close of business on 07/11. Period. They can cram the canned cut and paste emails...and I made sure they know exactly how I feel about it.
Im patient guy, who understands customer service. Ive had the displeasure of doing it for money at one point in my life...but I cannot stand BAD customer service. No tolerance for it what so ever.
Awesome vapemail day today, I received 2 Lites, one from Cloud 9 and one from inTaste and also the Kayfun conversion kit for my terminator. I'm sorry to hear about the challenges with the US orders as I also ordered July 4 but to Mexico with no problems.
I have a Kayfun 3.1 as well and I find the Lite every bit as good as the 3.1. The draw is perfect for me and filling is a breeze. My wife has already comandeered one of my lites as she likes the smaller size compared to the 3.1...
It's been a busy day washing and coiling all the units and we are both impressed with the vape. For me I feel like I've found the most satisfying atty so far. I've done genesis, droppers, cartos, tanks etc, and the Kayfun in my view has them all beat. They just work!
Now I'm just waiting for my Super T ELA to put these things on.....
I have a Kayfun 3.1 as well and I find the Lite every bit as good as the 3.1. The draw is perfect for me and filling is a breeze. My wife has already comandeered one of my lites as she likes the smaller size compared to the 3.1...
It's been a busy day washing and coiling all the units and we are both impressed with the vape. For me I feel like I've found the most satisfying atty so far. I've done genesis, droppers, cartos, tanks etc, and the Kayfun in my view has them all beat. They just work!
Now I'm just waiting for my Super T ELA to put these things on.....
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Same email. Im very heated with them at this point. My last email was not very friendly, if you know what I mean
I let them know not to send me any more of that canned crap. I want either a) tracking number, or b) my money back by the close of business on 07/11. Period. They can cram the canned cut and paste emails...and I made sure they know exactly how I feel about it.
Im patient guy, who understands customer service. Ive had the displeasure of doing it for money at one point in my life...but I cannot stand BAD customer service. No tolerance for it what so ever.
There's problem of "lost in translation" there as well... they are exceptionally poor with English
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