I placed my order for my Kissbox on 2-8, emailed Jeff the next day because I had not received any type of email notification from them regarding the paypal payment, got that straightened out, went out of town for a full week, expecting to see a package waiting when I got home, sent Jeff an e-mail on 2-20 asking if it had shipped yet. Jeff replied that they had sent the tracking number earlier, which I never received, but provided me with it again. Now it is 2-23 and the usps tracking number still says that the shipping info has been received. I'm not sure about usps, but I know the ups tracking system says info received, then it shows the status of the package all the way to your door. This is my first time dealing with Janty other than ordering their Juice, and as excited as I am about trying the Kissbox, I'm contemplating dealing 100% with Puresmoker from now on. 15 days since ordering, and I'm not sure this thing has even been shipped yet.
Welcome to the board Dr. Nick.
You and others on this board are extremely patient, if you have a problem I say let people on the board know. The more reviews the distributors get, the more they will be kept on their toes. They know what power word of mouth has. If 10 people say something good, they might gain one client, if one person says something bad they may lose 5 potential clients.
I've already sent a stern email demanding a shipping refund for not having shipped the next business day and also demanded they give me a full refund if I don't recieve my KB classic, PCC, juice and all others in entirety, in full working order by Monday. I suppose USPS matters are out of Janty's control, but when someone lays out shipment terms and I lay down money... Ya know
if ya can't deliver on time you AT LEAST should say something, if not offer to dismiss S&H or discount.
I've calmed myself down slightly since my previous posts because I got my diy atomizer working well enough so I am back on the vapor and FAR LESS crazy and irritable and a$$holish than I have been in the past week without the vapes.
I'm sorry about the rants and raves Janty, but you do have to understand undesired state of vaporless life gets me gone down the road whack-o. I have faith that my gear will arrive either today or tomorrow. If not we are going to have to chat on the phone.
GTO: Yeah, they SHOULD replace batts and atomizers without a hitch. Thats what you are paying the premium on Jantys for.
DSE901 kit $30 on Ebay, Janty Classic Kit $130+shipping. There are just certain things I EXPECT at this price. Like no hassel warranty coverage...
As for the extra juice... Eh... Not that I have a problem with recieving juice I did not order, I'd rather have good communication with the seller and deliveries
ASAP
instead of cheap (or even almost free for them) gimmicks to try to keep me happy. I mean it is going to take a gallon of E-juice, a fog machine, some strippers, and drinks on the house to make my feelers get unhurt from this experience, and looking at others not receiving orders in 8-o amount of time.
BTW Every E-cig order that I bought from different distributors and shops came with something extra.