Merged old sticky threads (5)
- Thread starter Busaholic
- Start date
- th_trl_thread_readers 0
- Status
Credit to Ludo and his design team. All previous issues seem to have been addressed. I got it in the mail monday, and was changing the atomizer to a different flavor and happened to notice something black in the atomizer chamber. After closer inspection it was like black rubber sealing off the chamber. So I took off the cover to get a better look, thats when I noticed the white circuit board and new wiring. There is a hard solder from the battery base plate to the circuit board, and shorter leads off the atomizer. The switch also has a different feel to it, it seems more clicky ( if that makes sense). Also was a lot harder to get apart than the V1.
All in all it looks as if all the design flaws with the V1 have been addressed
Mace
All in all it looks as if all the design flaws with the V1 have been addressed
Mace
Do you get confirmation on warrantee shipment V2's? Mine is a warrantee replacement for the V1..so I am not paniced. I know Ethan wont forget me. He's on the ball!
Tracking shipment.... Still in transit... and I'm away on business!!!
Hope I get home before it arrives!
Hope I get home before it arrives!
Alas, my orders 5501 and 5555 still have no shipping notice and I am left with the impression that JantyUsa does not view my orders as a priority. As a self-proclaimed Jantyholic...I'm just not feeling the love! 
Yup, Janty is notorious for lack of service and customer appreciation. I quit ordering from them. If you decide to stop ur order, you'll have to do it by disputing paypal, they wont refund the money on their own, it's a shame I would of spent a lot of money w/ them to. Good luck with your order.
Ya, try ordering a Dura-C a month ago, you'd change ur mind, worst e-cig company out there!I'm a loyal customer because Ludo and Jeff (and now Ethan) have always done right by me.
I emailed them today to let them know my atomizer broke off inside my JantyStick. Being a total techno-phobe, I had no idea how to fix it on my own but was willing to try if given some instructions.
Ludo promptly informed me a replacement body would be sent, but said I was welcome to try to fix it if I wished. He then provided instructions on how to open the case. (Duh-uh to most of you, I'm sure, but I was very nervous.)
I managed to fix it in about 30 seconds and no need for any replacement. However, it was nice to know that Ludo would take the time to give me instructions on how to fix it IF I WANTED TO, and if I didn't, no hassle--a replacement would be sent.
Similar situation awhile back when I had to exchange some items under warranty. No hassle. No difficulty. Ethan simply took care of it.
Gotta love those guys.
They have ignored quit a few customers.Hey Drema thanks for your reply. I feel kind of *blanked* without the benefit of the finale...at great expense to my wallet. I guess I didn't make the VIP list despite my frequent purchases.
It seems time for Janty to make an appearance here and give a status on V2 shipments. There seems to be no correlation between order number and shipping notices.
Have any pics of the new v2 been posted yet?
Someine HAS to have received theirs by now...
Someine HAS to have received theirs by now...
I received an email within a few hours from Ethan today regarding a bad atomizer and 4 forgotten batteries from an order. I was assured they would be shipped tomorrow. So at least Janty is responding to email. An explanation for the selective order shipping would go far in customer satisfaction. Or perhaps Janty does not want or value my business.
You ain't supposed to tell em what we do! They just think were big dumb
fat steering wheel holders! LOL
Mace
- Status
Similar threads
