1st- I wasn`t using chrome or firefox, I was using IE11 on a Win 7 Home Pre 64bit with SP1 though it may be worthwhile to give a different browser a try. As it stands its not my machine so I can`t load anything on it without permission. My own machine is down so I am stuck using what I have.
2nd- I have accessed gotvapes in the past with this machine (months ago) without issue. I also had no problems earlier today. However as of a few hours ago up until at least when I posted this, the problem was present. You may have had a problem yesterday but you also had a problem today.
3rd- I am not a computer noob, I am actually fairly well versed in these things. As soon as the problem presented, I tried to use the address bar to bypass the redirect but it wouldn`t work. I tried to access the site with google`s cache feature but couldn`t get beyond the 1st page (in plain text mode) without being redirected to the new address. After that I erased all my various temps, caches, cookies, etc & tried again via the address bar & then google cached, with the same result. After that I pulled the machine from my network, scanned it & the rest of my network; with no issues found. I then did an online scan without any issues found; I repeated the file dump & tried again without success.
4th- After tracking down your contact page address, I pulled its cached file & tried to call you guys. Every time I dialed the number from 3 different phone systems, I got the same message that the number I`ve dialed isn`t in service. I know that my phones are all working otherwise.
5th- After confirming that I still couldn`t access your page without being redirected, I posted the original post. I can`t say much beyond that. That`s what happened, frankly it`s of little relevance to me personally. I gave up already & ordered from another retailer. I won`t order from a company that I can`t call & speak to a real human if there`s an issue. Today there was an issue, your page was being hijacked & I tried to let you know. After I used the only method left at my disposal to reach your company & potentially warn other consumers to pay attention to possible redirects.
6th- Hopefully you`ll take this seriously & address the security issues with your site. If they can force a redirect from your site on 2 occasions (you already acknowledged this has happened yesterday), then there is serious security issues present that could cause other consumers who are less cognizant of the issues to potentially divulged private, confidential or otherwise sensitive information to scammers. Its not uncommon for the scammers to try a few minor incursions prior to attempting a larger breach, sort of sticking your toe in to test the water temp.
Good luck but I am not willing to take the risk, you lost this customer the moment I couldn`t call you guys.
Timbiti
2nd- I have accessed gotvapes in the past with this machine (months ago) without issue. I also had no problems earlier today. However as of a few hours ago up until at least when I posted this, the problem was present. You may have had a problem yesterday but you also had a problem today.
3rd- I am not a computer noob, I am actually fairly well versed in these things. As soon as the problem presented, I tried to use the address bar to bypass the redirect but it wouldn`t work. I tried to access the site with google`s cache feature but couldn`t get beyond the 1st page (in plain text mode) without being redirected to the new address. After that I erased all my various temps, caches, cookies, etc & tried again via the address bar & then google cached, with the same result. After that I pulled the machine from my network, scanned it & the rest of my network; with no issues found. I then did an online scan without any issues found; I repeated the file dump & tried again without success.
4th- After tracking down your contact page address, I pulled its cached file & tried to call you guys. Every time I dialed the number from 3 different phone systems, I got the same message that the number I`ve dialed isn`t in service. I know that my phones are all working otherwise.
5th- After confirming that I still couldn`t access your page without being redirected, I posted the original post. I can`t say much beyond that. That`s what happened, frankly it`s of little relevance to me personally. I gave up already & ordered from another retailer. I won`t order from a company that I can`t call & speak to a real human if there`s an issue. Today there was an issue, your page was being hijacked & I tried to let you know. After I used the only method left at my disposal to reach your company & potentially warn other consumers to pay attention to possible redirects.
6th- Hopefully you`ll take this seriously & address the security issues with your site. If they can force a redirect from your site on 2 occasions (you already acknowledged this has happened yesterday), then there is serious security issues present that could cause other consumers who are less cognizant of the issues to potentially divulged private, confidential or otherwise sensitive information to scammers. Its not uncommon for the scammers to try a few minor incursions prior to attempting a larger breach, sort of sticking your toe in to test the water temp.
Good luck but I am not willing to take the risk, you lost this customer the moment I couldn`t call you guys.
Timbiti
Last edited by a moderator:
