I've gotten a bitcoin refund, from fasttech, no less... Ymmv.
Oh yes, I understand that. The integrity of the retailer is important in the outcome of a dispute using crypto. But in general, using crypto currency involves a level of risk average consumers aren't willing to take. This is especially true in P2P sales on the internet. If I sell you something and after I get you crypto $ I never ship it, you won't get your money back. Unless something had somehow changed, that's the way I understand it.