You hit the nail on the head with the point about modding and having to buy wick and wire to make something work. I woud NOT be upset had I purchased with the warning that the products may have to be modded and then been priced accordingly.
Why should they do that? Does any other vendor do that for production line products? Does it occur to you that, perhaps, others don't have the same problems you did? Are you using those products correctly? Did you ask? All we hear right now is anger, and not a lot of info.
Stardusts work out of the box. I've been using them exclusively, and only had one dud - promptly replaced.
ViVis were supposed to have been tested at the factory - how the hell was Bad supposed to know about the problem ahead of time? Do you think him clairvoyant? They are taking care of the problem, what else do you want? And, btw, I have nine working heads on my hands right now that wick well, produce great vapor and decent flavor - *with no modding*. And I'm not the only one. And don't forget that GV paid for those units, it's not like they produced them out of thin air.
Fluxos can be fiddly imo, but they are no more so than any other original type CE2s, and the fiddle is extremely easy. Anyone who has done minimal research on them would know this. If you want no fiddle with a CE2 type, get an Extreme.
As to Bad being flip...when a vendor could care less that you spent $160 worth of stuff to only have $11 of that to be workable and to tell you to go elswhere and not even try to make it right, yes it is bad customer service period.
You said you were done with GV and will go elsewhere - *you* said that, not he. All he did was wish you good luck.
What did you, as a customer, did other than berate GV on their forum? Did you even give them an opportunity for any "customer service" to take place? Saying that you are leaving ain't it.