My wife called him yesterday. He didn't pick up the first time, so she called back a little later.
Xhaler - 801 Center Post Too Short for BE112's?
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OK, I am having the same exact problem. It wasn't my atty's!!! Disassembled the switch/ hex nut/spring to get to the spring which was fully compressed. We stretched the spring a little then reassembled. It worked for a bit then just quit working again.
Im glad I waited and didnt order one of these with so many problems right now.. Hope everyone gets yours fixed soon!
OK, I am having the same exact problem. It wasn't my atty's!!! Disassembled the switch/ hex nut/spring to get to the spring which was fully compressed. We stretched the spring a little then reassembled. It worked for a bit then just quit working again.
Please call me if your still having problems or PM me your number and I will give you a call...732-256-9185...Thanks
Drew
It's almost a given that there are going to be glitches with a new product. It's nice to see that in spite of some disappointment and frustration, people are responding with patience and kindness. 
Thanks for that Julie!! I agree completely! I feel bad for even having to bother Drew...Even though mine aren't working I do look at the construction as well built. I think it is a simple issue and I'm confident Drew will get us all sorted out.
I just spoke to Drew.He left me a message in another thread to call him. He wanted me to send mine back for him to check it out.
Laurel- I told him about yours. Have you gotten in touch with him yet?
Laurel- I told him about yours. Have you gotten in touch with him yet?
It's almost a given that there are going to be glitches with a new product. It's nice to see that in spite of some disappointment and frustration, people are responding with patience and kindness.
Yes, it's almost a given there will be some issue with a new product.
It's definitely a given that Drew will do whatever it takes to make his customers happy.
Knowing Drew, I'm sure he's far more frustrated than anyone who's run into a problem with the XHALER.
Hang in there Drew, your loyal fans have faith in you.
I hope so. Its looks like an awesome device.
He emailed the address for me to send them back to have them looked at. I didn't have the heart to call as I feel terrible for the stress he must be under...
I swear it is something simple too, spring, whatever. I still think the design of the mod is great and I know I'll love it. Hell, sitting here contemplating ordering another so I can try the freakin' thing but I wonder how my luck would roll LOL!!
I'm keeping my spirits up!! Just speed bumps and I'm used to them Biz owner too
I swear it is something simple too, spring, whatever. I still think the design of the mod is great and I know I'll love it. Hell, sitting here contemplating ordering another so I can try the freakin' thing but I wonder how my luck would roll LOL!!
I'm keeping my spirits up!! Just speed bumps and I'm used to them
Biz owner too
That's the spirit, Laurel! He seemed great on the phone. Very nice & eager to try & help me. Almost a chatty cathy, lol jk Drew. He said he was very busy but was able to get some extra rest this morning. Good for Drew!
My issue seems to be the spring. I ended up breaking it trying to strech it out. But somehow both atty's are now bad per my hubby. The 901 works sporadically by thumping on it whilst pressing the ignition button. We tried holding one of my 510 attys up to the brass 901 connector & it vaped!!! So I definatley have an atty issue!
We will get it all sorted out soon!
He seemed great on the phone. Very nice & eager to try & help me. Almost a chatty cathy, lol jk Drew. He said he was very busy but was able to get some extra rest this morning. Good for Drew!My issue seems to be the spring. I ended up breaking it trying to strech it out. But somehow both atty's are now bad per my hubby. The 901 works sporadically by thumping on it whilst pressing the ignition button. We tried holding one of my 510 attys up to the brass 901 connector & it vaped!!! So I definatley have an atty issue!
We will get it all sorted out soon!
I think mine both have the spring issue too. Also worthy for you to note that the instructions about the caps had a typo. You 'may' have fried the attys vaping at higher volts than you thought. The higher volts you have to press the button a much shorter time.
I'm sending them back tomorrow and will hope to get them back soon...
I'm sending them back tomorrow and will hope to get them back soon...
I was only pressing them for 3-4 seconds. IDK what I did. I am a greenie!
I am an atty killer!!! My spring is kinda blackish too. Drew said something might be wrong with one of my 3.6 batteries as it was really tight getting it in. There is a bump on the bottom on one side of it. IDK but help has arrived.
I am an atty killer!!! My spring is kinda blackish too. Drew said something might be wrong with one of my 3.6 batteries as it was really tight getting it in. There is a bump on the bottom on one side of it. IDK but help has arrived.
I was only pressing them for 3-4 seconds. IDK what I did. I am a greenie!
I am an atty killer!!! My spring is kinda blackish too. Drew said something might be wrong with one of my 3.6 batteries as it was really tight getting it in. There is a bump on the bottom on one side of it. IDK but help has arrived.
Drew probably told you this but for everyone else NEVER use one of these batteries if is it is visibly defective. You could have a serious problem
As for you, Miss Atty Killer, 4 seconds is a looong time at 7v!
Huh, oddly enough one of my batteries looked funny and wouldn't fit in the tube right. I wrapped it up with the Xhalers to send back. I never got to use the battery though, just tried to put them in but too short to make connection so I didn't kill any attys at least LOL!!
Drew probably told you this but for everyone else NEVER use one of these batteries if is it is visibly defective. You could have a serious problem
As for you, Miss Atty Killer, 4 seconds is a looong time at 7v!
But Lotus.... I wasn't getting no vapes & I did make sure I dripped plenty on the atty!
LOL!! Your so funny & such a good helper!!
You'll be fixed up in no time I'm sure. The XHALER at 5v should kick more than hard enough for most people. More voltage than that is too harsh and loses a lot of flavor for most people.
But then maybe French Pipe Smokin' Atty Killer Angler Women are just a different breed.
Well Laurel, I sent mine back today, I just used the address on the return with a confirmation. I told Drew about the problem with the 3.0V batteries not working on my XHaler and he got back to me and said send it back.
So hopefully that was the right place.
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