Sounds like a wicking issue.
If you tip it (with the cap off) can you see the juice soaking the wick?
How did you roll the wick? Tight....hole in middle... what size?
Is the wick snug against the coils? Meaning can you pull the wick out and maintain the coil?
It should be tight enough to grip your wick as you pull it, but not stop it from coming out if you slowly apply pressure to pull it.
Same going in... you should be able to put the wick into the coil and it not just drop down, nor be hard to press in.
If you tip it (with the cap off) can you see the juice soaking the wick?
How did you roll the wick? Tight....hole in middle... what size?
Is the wick snug against the coils? Meaning can you pull the wick out and maintain the coil?
It should be tight enough to grip your wick as you pull it, but not stop it from coming out if you slowly apply pressure to pull it.
Same going in... you should be able to put the wick into the coil and it not just drop down, nor be hard to press in.