Nicoticket Customer Service Poll

[Kent Brooks]

We'd like to hear from you! This poll is totally about the customer service aspect. This is *not* about which liquid you like, or even if you like the liquid at all... it's more about the total experience... the interactions with staff... etc.

Was the site easy to navigate?

Is the information provided on the website complete and accurate?

Was your order shipped in a timely manner?

Communication: How did we do?

If there were issues, did we resolve them promptly?

We appreciate your candor and your feedback!

Thank you in advance!

 

[Megan Kogijiki Ratchford]

The grade I'd put to all of the sections is excellent to infinity. Best in all areas of customer service!

 

[Mattnatti]

Like the Waldorf Astoria......5stars.

 

[DaBucs]

this was a no brainer....5's all the way...you are always on top of it and willing to help....awesome sauce man!!!!

 

[Mirags]

Second to none. Not only in the e juice business but in any business I've ever dealt with.

 

[Claudia P]

As good as it gets.

 

[keithu2]

Above and beyond . . .

 

[sd401k]

Simply put, outstanding. 10 stars all the way.

 

[taki1203]

Superman are you trolling now that you have mod powers

(btw I voted *****)

 

[jdrewry]

That was an easy vote to cast...

 

[DasBluCig]

Tried to give it SIX stars.....
D@mn computer won't LET me!!!
So.....5 stars will have to do!!!
No voting "provision" for "Nirvana", "Utopia" or "Divine Intervention"!!!
Happy (vaping) Trails!

 

[Silense]

Five stars no doubt, easiest decision i've made all week. Can't beat the shipping speed or customer service. I may even get Nicoticket tattooed on my arm, is that weird?

 

[Fenris4024]

Damn, no "superawesometheseguysrock!" option. So, 5 stars... heck, if Nicoticket were a fine dining establishment, I've give it a few Michelin Stars... like 9 or so.....

 

[davis0710]

I haven't even received my juice yet and you get 5 stars! The way you have communicated with me since I placed my order is second to none!

 

[UnclePsyko]

You're kidding, Right?!? You're customer service is friggin' Legendary! Hell, the only thing I personally rank higher than your juice is your customer service... and you see how well you're juice ranks amongst us!
You ROCK!

 

[James T. Liverbottom]

We'd like to hear from you! This poll is totally about the customer service aspect. This is *not* about which liquid you like, or even if you like the liquid at all... it's more about the total experience... the interactions with staff... etc.

Was the site easy to navigate?

The site was easy to navigate, but i think maybe you should format and arrange the descriptions of the juice and other informational text, with less bold words, maybe bring the font size down some, and make the font with less variation in size. This would help the flow a little more and would make for a better appearance.

Very good.

Is the information provided on the website complete and accurate?

Yes.

Was your order shipped in a timely manner?

All orders were shipped very quickly, and the fact that at even the hint of a a shipping problem. You were eager to want to help and see if there was anything you could do from your end to find out what happened. Is a huge + in this area.

Communication: How did we do?

The fact that you add a little touch to every order response, and the fact that you answer any and all questions promptly, with a friendly and honest answer even if it conflicts with a potential sale... I'd simply above and beyond.

If there were issues, did we resolve them promptly?

The issue with my frenilla order was handled and remediated quite promptly and was done in an extremely satisfactory manner.

Sent from my SGH-M919 using Tapatalk

 

[DABinTX]

I haven't even received my juice yet and you get 5 stars! The way you have communicated with me since I placed my order is second to none!

Same here. Looking forward to many more orders!

 

[KAS129]

The only way Clark could improve his customer service is to develop a bottle that re-orders itself automatically.

 

[DasBluCig]

The only way Clark could improve his customer service is to develop a bottle that re-orders itself automatically.

Shhhhhhh!!!
Word is.....that's the latest "classified" project in the works at Area 51.....!!
MY UNclassifed project for the day is shoveling wet cement (aka, snow/sleet/freezing rain combo)!!!
We were lucky..we "only" got about 6 inches of snow before the changeover....and the wind was JUST strong enough to keep the junk from piling up on tree limbs and power lines!!
Happy (vaping) Trails!

 

[-Jeremy-]

Have to say you have the best customer service I have ever received from ANY vendor!! Thanks and you have a customer for life!