Shari keep in mind not only have building materials gone up (just commercial locks alone have doubled in price in the last 5 years) but labor has gotten expensive due to overhead (taxes, insurance, licensing fees, etc) even small operations have to charge accordingly. I just had to incorporate as the self employment tax was killing me and have no full time employees now. Last year was my highest year dollar wise for sales yet worst year for profits and I was slow work wise. I do estimates and think holy crap I'll never get this one only to find I'm actually low. I just quoted some panic devices to a school at $1900 a piece and had a po in 2 minutes - I was $400 lower than the other low bidder

AND I quoted the top of the line stuff made in the USA.
What really irks me is most lock companies (like Schlage and Yale) are manufacturing in china or Mexico yet have annual 8-12% price increases

you'd think they went from paying a good wage in America to pennies overseas they'd pass it to consumers. Nope
Also be sure you know what your getting - ask for specific brands names when possible. I have a competitor that vaguely quotes stuff then uses the cheapest crap import he can find.

I won't sell my customers anything I believe inferior. I'll refuse to quote the job.
It's hard be an honest businessman in a corrupt marketplace

I may be broke but I have a clear conscience.