I just have to chime in.
Daniel is my future son-in-law and in 2 years I've never seen him work so hard and so many hours as he has since Steve got to town. They all (Steve, Joanne, and Daniel.) have been working day and night to get things organized and set up. Once this is done, their time will once more be entirely devoted to answering all emails, PM's, shipping, and replacing products.
Trust me when I say that during this time, Steve is making all the necessary changes in order to provide the absolute best products and customer service available! It will be well worth a little added patience and understanding now.
Daniel is my future son-in-law and in 2 years I've never seen him work so hard and so many hours as he has since Steve got to town. They all (Steve, Joanne, and Daniel.) have been working day and night to get things organized and set up. Once this is done, their time will once more be entirely devoted to answering all emails, PM's, shipping, and replacing products.
Trust me when I say that during this time, Steve is making all the necessary changes in order to provide the absolute best products and customer service available! It will be well worth a little added patience and understanding now.