wth - I failed age verification

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UncLeJunkLe

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This is the main reason these days why I just buy from Chinese sites/sellers.

I'd rather wait longer than be "verified". Next step is they will want a sample of your dna and then the next step is you have to be chipped to buy anything, even toothpicks or band-aids.
 

Phroggy

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Mar 27, 2017
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I ordered from Direct Vapor. Have ordered from them in the past. My order was placed last week. Received an email today telling me to send in a copy of my license.

I am mildly irritated. I read about someone else on the forum worrying about having an issue but that person was an over 21 young adult. I am more than twice that.

I responded to their email letting them know that I have ordered from them before and that I do not have the time for this crap and to cancel my order and refund me and that I am done with them.

I also let them know that should appropriately age verify BEFORE the order is accepted.

Not a huge deal ---there are many other companies out there.

What is irritating is that I have ordered from them before and I am the Internet Queen.

Whatever!
No great loss in avoiding DV; I've only bought from them for 'sales' or something inconsequential that I can't get locally - their prices are bit higher than most, I guess to make up for 'free shipping'!!?!!
 

billthetroll

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Omg it takes like 2 minutes to id and who is going to ask for someone's DNA.....blahahahaI have never seen a more comical thread in my life.what s next you guys think someone should buy a gun online without id?I know let's disband the search of USPS mail so people can send bombs and other things freely.the reason I put "for your own good"is when Congress sees how easy it is to get the vapes aka"bombs" as most people call them(this has nothing to do with the kids)they'll stop making all out stuff and give you some cheap gas station cig-a-like.but by all means let this be that line inn the sand.it's American e cig sellers trying to fight for our rights as consumers not Chinese.
 

Snicks

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I don't see the big deal myself. Having to prove that they are selling to a legal adult is worthy of praise in my book. Anyone can place an order online. My 9 year old daughter could if she knew how and had access to my bank card. Having to provide a drivers lic. as proof or last four of social (which i would prefer) is not a big deal. Anything on your drivers lic. is public record (in most states) as well and can be found at any local court house.

Anyone that needs to verify my age before I purchase an item that is for adults only is doing it so they can prove they are not selling to minors. Nothing wrong with that.
 

Rangertrix

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I don't have a problem with age verification, but I understand the frustration.
I placed an order with eightvape and had no issues. I placed one with them a couple of weeks later with all the same info and card. Their site charged my card and gave me an order number. Several days after it should have arrived, I called them. They said I needed to provide a copy of my DL and the card I used to place the order.
First of all I was annoyed that I had to call them to find out I needed to do this, and secondly they should have not charged me until they did their verification!

Most sites can verify adults without sending in a copy of your DL now. Sadly, some haven't bothered with using this service.
If a vendor isn't going to use the auto verify service, then they need to update their websites so that they don't accept an order and charge you until verification is complete.
 

billthetroll

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I 100% understand the frustration of all this.it takes time to adapt to something new.rangertrix is right it's nuts that they would charge you then ask for proof later on.like they was hoping you was a kid so they could keep your money.I have no clue as to how they're able to verify who you are without some kinda sold proof like an id or a pic of your credit card.I don't know this is just an odd time.I have a 17 year old and a 14 year old and alot of there friends vape and they tell me most of them get there device's online because it is (or was) so easy.if I'm bothered by the fact I have to send in an id to keep Congress off our backs then I really need to reevaluate my prioritys.everyone of us smoked and keeped on smoking because at one point and time nobody cared "about the kids"that lead us down a path of emphysema,lung cancer heart attack and disease, i got to the point I couldn't breathe.
 

Rangertrix

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I 100% understand the frustration of all this.it takes time to adapt to something new.rangertrix is right it's nuts that they would charge you then ask for proof later on.like they was hoping you was a kid so they could keep your money.I have no clue as to how they're able to verify who you are without some kinda sold proof like an id or a pic of your credit card.I don't know this is just an odd time.I have a 17 year old and a 14 year old and alot of there friends vape and they tell me most of them get there device's online because it is (or was) so easy.if I'm bothered by the fact I have to send in an id to keep Congress off our backs then I really need to reevaluate my prioritys.everyone of us smoked and keeped on smoking because at one point and time nobody cared "about the kids"that lead us down a path of emphysema,lung cancer heart attack and disease, i got to the point I couldn't breathe.

They are able to verify by a service that looks at things like length of time at address, property ownership, etc.
If there's an address trail of over 18 years, then obviously you're over 18. Scary to think there is software out there that can profile us in a matter of seconds like that, but there you go. Ain't technology grand, lol.
I don't mind the ID pic, it's when they want a pic of my CC that bothers me........
 

Myk

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I don't see the big deal myself. Having to prove that they are selling to a legal adult is worthy of praise in my book. Anyone can place an order online. My 9 year old daughter could if she knew how and had access to my bank card. Having to provide a drivers lic. as proof or last four of social (which i would prefer) is not a big deal. Anything on your drivers lic. is public record (in most states) as well and can be found at any local court house.

Anyone that needs to verify my age before I purchase an item that is for adults only is doing it so they can prove they are not selling to minors. Nothing wrong with that.

I wouldn't mind sending a DL, if they put that up front. The first time you order from us send us a picture of your DL and we will keep it on file.
But it's seeming these places aren't doing that. They let you order and then hit you up for the DL. It seems consistent enough and with people who should pass a verification service in seconds that it sounds like they just aren't paying for a verification service.

I would be very suspicious if some place that says they have a service said I didn't pass and needed to provide a DL.
 

billthetroll

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They are able to verify by a service that looks at things like length of time at address, property ownership, etc.
If there's an address trail of over 18 years, then obviously you're over 18. Scary to think there is software out there that can profile us in a matter of seconds like that, but there you go. Ain't technology grand, lol.
I don't mind the ID pic, it's when they want a pic of my CC that bothers me........
 
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billthetroll

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They are able to verify by a service that looks at things like length of time at address, property ownership, etc.
If there's an address trail of over 18 years, then obviously you're over 18. Scary to think there is software out there that can profile us in a matter of seconds like that, but there you go. Ain't technology grand, lol.
I don't mind the ID pic, it's when they want a pic of my CC that bothers me........
you're right fb uses something like that to tell if you're a troll or a bot,someone catfishing stuff like that.give it time they'll start implementing stuff as it goes.as far as they just starting to ask for people's id's I had to do something kinda like id verify like 2 years ago when all this fda stuff started with swagg sauce, they asked me for my id(it was some other company that they had doing it for them)that system was on swagg sauce for about 3 months and then they stopped doing it.now with Congress,fda and mother for smoke free kids raising hell they have to do it.I mean that id thing is just a one time.I'm 42 and I get carded all the time.I just look at the cashier and laugh with an angry grien.you think this is bad wait till they start doing undercover stings on online sellers and fining them for a 100'000$ for selling to minors.but HEY!!! Maybe some won't care to pay big fines and possibly closing down and hundreds of jobs lost just so some people won't be inconvenient then middle school and high school kids can continue to buy stuff hassle free
 
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Rangertrix

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I haven't been carded for a looooong looooong time, for anything........waaaaahhhhHHHHH! :(

I'm gonna need you to send me a pic of 2 forms of ID and a major credit card before you can post in the forums again.

There. Feel better?
I'll only use the credit card for vape gear, I promise. :lol:
 
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chellie

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Guys - the main frustration was that this is a company that we have ordered from before and have verified our age already so there is no need to go through it again and send in copies of our ID. That's the first frustration. Another frustrating thing is that Direct Vapor, in particular, allows the sale to go through - charges you and all - and then comes back with -- "Sorry you did not pass age verification - we need copies of stuff". This sorry email can take a week to get to the person. So much for the instant age verification service they profess to use.

If you are using a service for age verification --it is supposed to be instant and it is supposed to be done before the sale goes through---key word being before.

Further, the company that dv uses claims that it does verify instantly. That is how they sell their service. Since there are numerous folks with issues, who have previously passed, it seems like it is possibly a software glitch. Many of us complaining are not kids and are established folks with histories which is why we are easily able to be verified in most places. Some of us have gone back and forth on this forum wondering why their performance person, or whoever analyzes data for them, has not noticed that a number of cart sales for previously verified patrons are not going through.

So, it is not about simply witching about the age verification process. It appears that their process has an issue. They do not even answer emails inquiring about it which is why some of us decided to no longer patronize them.

And I do not think it is a "comical" or ridiculous thread. It is folks discussing an issue in a forum.
 
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billthetroll

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Ok talk, let's talk nobody said "hey I id verified before.now that's a different story, but to think a company that probably has hundreds maybe thousands of people daily if not weekly to stop doing what they're doing just to look up someone on Google is nuts.now for them to take your money then tell you "hey by the way send your id"that's wrong 100% wrong and I'm 100% with you on that.but they do warn people on there page of the change.right on the bottom and that not only can they ask for your id but also a pic of your cc.look I know change is hard but it is what it is.soon the Chinese online sellers will be complying with this or they'll get blocked on us servers.we all have to do this.I don't have a problem with it.if enough people complain to them about these "glitches"things like the charging after the fact they'll change it.they might not even know they're doing it.simply e mail and let them know.I'm not against anyone in here we all have to stand together right now, maybe making light of it was a lil much.
 
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Rangertrix

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Ok talk, let's talk nobody said "hey I id verified before.now that's a different story, but to think a company that probably has hundreds maybe thousands of people daily if not weekly to stop doing what they're doing just to look up someone on Google is nuts.now for them to take your money then tell you "hey by the way send your id"that's wrong 100% wrong and I'm 100% with you on that.but they do warn people on there page of the change.right on the bottom and that not only can they ask for your id but also a pic of your cc.look I know change is hard but it is what it is.soon the Chinese online sellers will be complying with this or they'll get blocked on us servers.we all have to do this.I don't have a problem with it.if enough people complain to them about these "glitches"things like the charging after the fact they'll change it.they might not even know they're doing it.simply e mail and let them know.I'm not against anyone in here we all have to stand together right now, maybe making light of it was a lil much.

Technically, purchasing with a credit card is a form of proving age on internet sites in the USA.
That's why so many sites say "we need a CC to verify your age for your free membership, but your card won't be charged."
Also, many sites send things "adult signature required" for verification purposes. If the courier doesn't bother to ask, that 's on them not the seller.
I was simply frustrated because they took my money beforehand, and worse, didn't even bother to tell me they needed me to ID until I contacted them wanting to know where my item was.
Had I not been willing to send them the info they wanted, I would've had to wait for a refund. Effectively tying up money until they did, and what if my CC billing cycle passed before they did?
Then I would be paying interest on it and losing money while my money sits in their account accruing interest. It won't be much interest, but if they are doing it to hundreds or thousands of customers a month it can add up to a fair chunk of change for them.
That may sound far-fetched, but as someone with a business degree, I assure you many companies delay refunds for just that purpose.
Just ask me to verify BEFORE you take my money so I can make a choice whether or not to proceed.

Rant over. :D

Make light all you want, lol. If I can't take it, I probably shouldn't be on an internet forum. :pervy:

P.S. This all escalated very quickly, lol.
 
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